Strykerecovery Anmeldelser 

496
•
TrustScore 3.5 av 5

3,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Emailed them after I received my order which was missing items. No response to this day and that was over 6 months ago. Won’t be using again or recommending to anyone

Selskapet har svart

Vurdert til 5 av 5 stjerner

Re : AFTER SALE SERVICE Excellent customer service in particular the promt communication provided by Scott. After 9 months the massge gun has slight malfunction so I sent the whole unit back and... Vis mer

Vurdert til 5 av 5 stjerner

In April I purchased an unbranded much cheaper massage gun, which at the time I thought was quite good. It lasted 3 months then something came loose inside - it took 2 months to get a replacemen... Vis mer

Vurdert til 1 av 5 stjerner

I have now received an email asking how I was enjoying the product & how to use it properly as well as an email asking “How did we do”. My answer is I still haven’t received the product. Two hours la... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forhandler av massasjeutstyr

Skrevet av virksomheten

Train harder, recover faster, and perform better with the Stryke Recovery Massage Gun


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

496 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(496)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

No customer service

Emailed them after I received my order which was missing items. No response to this day and that was over 6 months ago. Won’t be using again or recommending to anyone

2. januar 2024
Logoen til Strykerecovery

Svar fra Strykerecovery

Hi Charbel, thanks for letting us know and apologies we missed your email. Will be processing a refund for your missing cryo-ball.
Best regards,
Scott

Vurdert til 2 av 5 stjerner

S50 massage gun.

Ordered the S50, took over 6 weeks to arrive, it’s lasted less than 18 months and requires a new battery. Ordered a battery at $70 with express postage to be told they are now on back order and have an 8-10 week wait. So all up since I ordered the gun originally nearly 16 week wait to actually be able to use it. Very disappointed and when I contacted the company, very poor customer service.

11. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Strykerecovery

Svar fra Strykerecovery

Hi Tara,

Thank you for sharing your experience, and we sincerely apologize for the delays and inconvenience you've encountered. We understand how frustrating it is to wait longer than expected for both your original order and the replacement battery.

To help us investigate the situation with your original order, could you please provide us with your order number? This will allow us to look into the specifics and work towards resolving the issue.

Regarding the battery, we're sorry for the unexpected backorder and the extended wait time. We do our best to keep customers informed, and we have a notification on our website whenever a product is on backorder. We regret that this situation has caused such a delay in your ability to use the product. To help mitigate the inconvenience, we've processed a refund for the battery you ordered.

We're committed to making this right and improving your experience with us. Please contact our customer service team directly with your order details, and we will do our best to expedite the process and find a solution that meets your needs.

Thank you for your patience and understanding.

Best regards,
Scott
Stryke Recovery Team

Vurdert til 1 av 5 stjerner

I had to wait 10 days before my order…

I had to wait 10 days before my order was dispatched and since its dispatch I have received 2 emails asking for a review even though it is 14 days later and the product still hasn't arrived. I have no ETA for the product and it may not even make it here for Christmas.

27. november 2023
Vurdert til 1 av 5 stjerner

Delivery is a joke.

If I was running the show, I wouldn't be sending out requests for "How did we do?" before the order from 2 weeks ago arrives on its journey from less than an hour away.
Perhaps don't go with some budget delivery company and use somebody more reputable.

3. oktober 2023
Logoen til Strykerecovery

Svar fra Strykerecovery

Hi Dean, sorry to hear your delivery has been delayed. Will chase up with our couriers today and get back to you ASAP.

Vurdert til 1 av 5 stjerner

Poor communication

I ordered a pack with 3 massage guns. When I ordered I didn’t realise one of the guns was out of stock and would be ordered on back order, which is fine. I was then told it would be approx. 6 weeks before the guns came in. 8 weeks later and I had heard nothing from the company so I emailed the person I was in contact with to see how far away the massage gun was. A week later I hadn’t heard anything so I think decided to put an equity in through the website which I still hadn’t heard anything about. It has been over a week and I am very disappointed with the communication. They are happy as they have taken my money but it really isn’t that hard to advice customers when the 6 weeks is approaching of wait times or to reply to emails

6. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not buy from this company!

I ordered an ice bath on 5th of April 2023. After a few weeks it had not arrived and I had received no contact or updates on the whereabouts of my order. I sent 2x emails to the company asking where my order was. No response. I called and got told they were still waiting for stock to arrive at their shop. An update on this would have been nice. I waited another 2 months and nothing - no updates, no ice bath. Sent more emails and no response again. Called again to which I was told I could have a refund that would take 2 weeks.. or wait 2 weeks more for the ice bath. I said I would like a refund. Another 2 months later I have no received a refund, nor an ice bath. How surprising! Do not buy from this shop unless you want to lose both your money and your order and be constantly left in the dark. Unaccepatble.

5. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stryker without real competion

Stryker has bought up just about all the competition and so far has set back some of the more modern techniques, due to lack of knowledge or interest. So products such as Cartiva are being stopped, even though this product has successfully been used in Europe as an alternative to a fusion! Sometimes it is not the product, but the person using it or the wrong aftercare. Sorry, but after having used this product for 15 years successfully in Europe, we are due to failures in the US, not able to use this after May 24! Back to the barbaric fusion!

5. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til Strykerecovery

Svar fra Strykerecovery

Hi Susann, this is not our company and we have nothing to do with the products you mention. We are Stryke Recovery, not Stryker as you mention.

Vurdert til 1 av 5 stjerner

Horrible, do not buy!

Worst customer service.
No warning that it would take 3 over 3 months to deliver and still NOTHING!

3. juli 2023
Logoen til Strykerecovery

Svar fra Strykerecovery

Hi Naomi, sorry to hear this. Can you confirm your order name and number and we will chase up what has happened to get this sorted for you ASAP.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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