Ordered a bench, no communication and nothing received, tried emailing all email addresses on their website and calling multiple times, nobody replies or answers the phone, impossible to speak to some... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Updated: Since contact with Strength have been established, they have gone above and beyond to make sure my order and this issue is resolved. The first time I have ordered from StrengthX and I will... Vis mer
Selskapet har svart
Supported us through a long term project of updating equipment. Michael was amazing to deal with and always had our best interest in mind. We updated several pin loaded and cv equipment and blown a... Vis mer
Ordered 8 days ago, no contact at all after first order confirmation. Messaged them on mail and no answer. A business is built on customer service, but if no contact after ordering and taking my money... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
Storbritannia
- 0333 567 19 20
- support@strengthx.co.uk
- strengthx.co.uk
3,5
Middels
28 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great team and a pleasure to work…
Great team and a pleasure to work Michael and Adam. Provided us with a fantastic solution in our new gym out of Hampshire. Quality service and kit.
28. mars 2025
Anmeldelse skrevet uten oppfordring
Quality, Service, Knowledge
It has been a fantastic experience working with Mike and the team at StrengthX, from start to finish the advise and knowledge has been superb. We needed a quick turn around and my god did they deliver. I can not recommend them enough.
13. februar 2025
Anmeldelse skrevet uten oppfordring
First order... didn't quite go to plan
Placed an order on 18th Dec, other than an automated email I have not had any other correspondence from them.
Sent email for an update on 30th Dec, no response. Tried to call them and no one picks up.
Checked the order on the site on 2nd Jan and the order has been cancelled and I have not been refunded. Tried calling again still no one picks up
No communication from them whatsoever - abysmal customer service.
Edit: Had a callback on 6th Jan from Adam and he was very apologetic and explained that they had emailed me about the item that I ordered not being in stock, but i had not received any of their emails, due to an issue with their email system that they were not aware of at the time. Also they were closed for the xmas period/new year period which was why calls were not answered. He assured me that the refund had been processed, however i have not yet received it back yet.
Whilst not a great experience, i can appreciate that they have attempted to make amends for the issues that arose and it wouldn't put me off ordering from them again.
18. desember 2024
Anmeldelse skrevet uten oppfordring
Supported us through a long term…
Supported us through a long term project of updating equipment. Michael was amazing to deal with and always had our best interest in mind.
We updated several pin loaded and cv equipment and blown away with the difference in quality.
14. august 2024
Anmeldelse skrevet uten oppfordring
The first time I have ordered from…
Updated: Since contact with Strength have been established, they have gone above and beyond to make sure my order and this issue is resolved.
The first time I have ordered from StrengthX and I will not be purchasing again. I have been waiting 3 weeks for delivery what was said to be 3-5 days. When contacting the company to assist me with my order, no reply on multiple occasions
16. mai 2024
Svar fra Strengthx
Hi Natalie,
Firstly. I just want to say thank you for your review.
I can see your order was placed 2 weeks ago today. I've been unable to find any correspondence from your email address, live chat or call log from your registered phone number.
I can confirm your order was placed at 8:30 in the morning and shipped the same day. Admittedly, this was not on a tracked shipment.
I am sorry to hear this has not arrived. My team will look into this tomorrow morning for you and have a prompt resolution for you. Please accept my apologises.
Michael Higgins
StrengthX Managing Director
Recently purchased a variety of kit…
Recently purchased a variety of kit from different brands. Michael was very helpful with arranging delivery dates and accommodating time slots where required. Received a fantastic price and service.
4. mars 2024
Anmeldelse skrevet uten oppfordring
Customer service was top notch and…
Customer service was top notch and quick and friendly.
29. februar 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.