Poor Customer Support
Really disappointed with Storyflow. I was charged $9.99 for a renewal I didn’t intend to make, and I hadn’t used the service after the renewal.
I contacted support the same day about the charge and followed up a few days later. Still no response.
Accidental renewals can happen, but completely ignoring a customer’s emails is not acceptable. The lack of communication has been the most disappointing part of this experience. I expected much better from a service like this.





