I've been working with SB music tracks, SFX and using the images on multiple projects over the years. Makes the project so much more quick and manageable when needed a track or video image. Compared... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bot reply for a week and then finally a human service rep hopped on. No surprise - the human was helpful and got it sorted for me in now time.
I had multiple copyright claims on my YouTube videos, including issues with tracks whose titles had changed in the library. Franco was incredibly helpful, professional, and fast. He contacted the clai... Vis mer
While signing into Storyblocks, I had accidentally signed up for a year subscription when I was just wanting a monthly subscription, I emailed them close to the end of the business day, and they had p... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Storyblocks gives marketers and creatives the ability to create professional-quality projects by supplying them with an huge library of royalty free stock content and unlimited downloads. With over 2 million footage clips, music tracks, images, and templates for software like DaVinci Resolve, Premiere Pro, and more, we provide everything you need to create without limitations.
Kontaktopplysninger
1515 N. Courthouse Rd., 22201, Arlington, USA
- support@storyblocks.com
- storyblocks.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 9 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt and Informative.
Franco was very kind and direct in his responses to my concerns. He gave me the information I needed to revolve my issue.
Fatima was exceptional!
Fatima was exceptional in helping me with my subscription issue. She was incredibly kind, knowledgeable, and quick to respond. Thank you so much, Fatima!
Great support team with empathy and a sense of ownership
When reaching out to a support team at any services, there is nothing more frustrating than it is when I have to explain myself over and over again by going up the higher chain of command. However, my interaction with Tifara at Storyblocks was a smooth sail from the get go. Tifara was attentive and willing to understand my situation, and offered me a solution as well as an alternative solution for me to make a better choice. I will definitely come back to Storyblocks for my future creative needs!
Good support experience
Good support experience.
I've done tech support for 20+ years and while I had to wait for the chat I explained my situation clearly and the support person resolved the issue immediately.
it was good and fantastic
Excellent customer service from Franco.
Excellent customer service from Franco.
Really good communications and a good product that's constantly updated.
Ideal for content creators.
Franco gave me an unexpected refund!
Franco gave me an unexpected refund!
I had a great experience with customer support and especially Franco—they were incredibly helpful, quick, and kind when handling my refund request. Everything was sorted out easily, and I really appreciated how smooth and friendly the process was.
He supported me very enthusiastically…
He supported me very enthusiastically and quickly, I am very satisfied.
Storyblocks has been great to work with…
Storyblocks has been great to work with over the years. Had a slight billing issue and they resolved it quickly without hassle. A truly standup company!
The stock videos have totally enhanced…
The stock videos have totally enhanced my Canva decks... and there is a large inventory... and the quality of the videos is amazing!
har kontaktet support 3 gange og de har…
har kontaktet support 3 gange og de har ikke vendt tilbage - hold jer væk
I appreciate Franco quick response and…
I appreciate Franco quick response and his profession. Grateful for his support
Outstanding service
Outstanding service! I had a billing query and received a same-day response to my email. I was a little worried at first, but their quick and friendly reply immediately put me at ease. Thank you!
Quick and confident response.
They still owe me ~$7,000 in revenue…
They still owe me ~$7,000 in revenue which they illegally claimed from one of my YouTube videos, even though I had a license. They’re unwilling to cooperate.

Svar fra Storyblocks
Franco was super understanding and…
Franco was super understanding and helped me fix an accident - where I subscribed to annual but wanted a month initially. This saved me $500 - but hopefully we'll upgrade to annual in the future!
Great customer service and integrity
I had a mix-up with a subscription I did not realize I had, and when I alerted the Storyblocks team, they were very helpful and immediately refunded me without any hesitation. Good integrity and customer service!
Great service and efficient technical…
Great service and efficient technical support!
Super quick response times and friendly staff.
I had an issue with my payment method. Storyblocks' website has a quick ticket system, where I could see how long my request would take. A team member named Franco was able to help well before the suggested time. Franco was very polite, kind, and fixed my issue in no time. Hands down, this company has the best support team and response time. I will recommend their service to other friends and colleagues. 11/10
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







