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Store Coolermaster Anmeldelser 10

•
TrustScore 4 av 5

4,1

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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

10 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Excellent Customer Care ( and they DO Care !)

Bought the Ncore 100 Air S case on sale via the web store. Sadly upon arrival the included PSU was not included. Contacted Cooler Master right away, excellent service! Query was forwarded to correct sales rep. That sales rep immediately contacted me after the weekend and presented the solution. If it was not for the weekend that actually means they solved it without 24hours, which is crazy! Just received the PSU and I am really happy with the customer service and assistance from Cooler Master. Top Notch you guys!

15. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Die Seitenscheibe kam gut verpackt und…

Die Seitenscheibe kam gut verpackt und zügig bei mir an.an.Alles super gelaufen vom Anfang bis zum Ende ohne Probleme.Wenn ich wieder etwas brauch und das Teil hier vorrätig ist bestelle ich wieder hier.

1. mai 2026
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Svar fra Store Coolermaster

Hallo,
Thank you for the 5 star review and for taking the time to share your experience with the Cooler Master EU spare parts store.
It is good to hear that the side panel arrived well packaged and quickly, and that everything went smoothly from start to finish. We will keep working to make sure the parts you need are available whenever you come back to us.
Vielen Dank again and see you on your next order.

Vurdert til 1 av 5 stjerner

I havent received my order

I havent received my order. I'm waiting for that long time ago. I can't contact with the shipping trade for asking. I think its not a very good service

24. april 2026
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Svar fra Store Coolermaster

Hello,
Thank you for taking the time to share your feedback. We are sorry to read about your experience and would like to look into this properly.
Could you confirm whether you have contacted our support team directly about this order? We do not have any record of a case from your side, and shipping issues can only be investigated once they are reported to us. Once a parcel is marked as delivered by the carrier, it is closed on our side and we are not able to chase it on our own initiative without a customer reaching out first.
International shipments can occasionally run into customs delays or carrier handling issues outside of our direct control, and these can take time to resolve. That said, we are happy to help wherever we can.
Please send us your order number and full shipping details at shop@coolermaster.eu and we will investigate immediately and come back to you with an update.

Vurdert til 5 av 5 stjerner

Parfait...

1. mai 2026
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Svar fra Store Coolermaster

Bonjour,
Thank you for the 5 star review and for choosing the Cooler Master EU spare parts store. It is great to hear that everything went well on your order.
Merci beaucoup

Vurdert til 5 av 5 stjerner

schnelle lieferung ,ordenlich verpackt…

schnelle lieferung ,ordenlich verpackt und es funktioniert,so sollte es überall sein

1. mai 2026
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Svar fra Store Coolermaster

Hallo,
Thank you for the 5 star review and for taking the time to share your experience.
It is great to hear that the delivery was fast, the packaging was tidy, and everything is working as it should. That is exactly the standard we aim for.
Thank you.

Vurdert til 5 av 5 stjerner

I found the cables I needed.

I found the cables I needed (Modular PSU) through their website and they delivered them with no problem. You can also keep track of the package delivery through them.

20. mars 2026
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Svar fra Store Coolermaster

Hello,
Thank you for the 5 star review and for taking the time to share your experience.
It is great to hear you found the modular PSU cables you needed and that the delivery and tracking went smoothly from start to finish. Spare parts availability and clear shipment tracking are two areas we keep working on, so this feedback is much appreciated.

Vurdert til 5 av 5 stjerner

excellent support

I received excellent support. I ordered a circuit board for a case but was sent the newer version of the case. I contacted them and they immediately shipped me the top of the new case for free. I would order from this company again.

16. mars 2026
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Svar fra Store Coolermaster

Hello,
Thank you for the 5 star review and for sharing your experience.
These mix-ups can occasionally happen with spare parts, as there are many similar models and revisions in our catalogue, and matching the exact version is not always straightforward. We are working every day to improve this process on our side, and we really appreciate your understanding while we sorted it out. It is good to hear the replacement top panel arrived and resolved the case.
Thank you again and see you on your next order.

Vurdert til 5 av 5 stjerner

Cooler Master assistance excellent for the tempered glass of my case

I contacted Cooler Master because I needed the spare tempered glass panel for my PC case. The European assistance responded to me in a fairly fast and professional way, immediately explaining availability, costs and shipping methods of the spare part. In a few days the order was processed and the glass arrived well packed and in perfect condition, 100% compatible with my model. Considering that with other brands it is often a nightmare to get spare parts, in my case Cooler Master has proven to be serious and reliable for after-sales support. I recommend their products also for this reason.

17. mars 2026
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Svar fra Store Coolermaster

Hello,
Thank you for the detailed 5 star review and for taking the time to share your experience.
It is great to hear that the tempered glass panel arrived quickly, well packaged, and 100% compatible with your case. After sales support and spare parts availability are two areas we put a lot of effort into

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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