Super fast dispatch of my order and equally quick delivery by DPD Ordered on Thursday and delivered on Saturday. Excellent service from all of the team. Superb signature roast Cooling Towers coffee to... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great looking beans and super tasting strong coffee Tremendous cause Relatively local Excellent customer service Fast, free delivery Lots of choice to discover Cafeology provides my da... Vis mer
Selskapet har svart
My husband and I have tried countless coffee beans since moving to the UK, and finding a good light roast hasn’t been easy. We both prefer lighter roasts, so we were thrilled to discover this brand.... Vis mer
Selskapet har svart
This is my second review of Cafeology, although I actually subscribe to their Roastology retail store. I'm writing again because of the beyond outstanding customer service provided last week by Vicky... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Kafferistere
- også i
- Drikkevaredistributør
- Kaffegrossist
- Kaffemaskinleverandør
- Leverandør av mat og drikke til catering
- Tegrossist
Skrevet av virksomheten
Established in 2003, Cafeology is an independent Sheffield coffee roaster, specialising in the supply of freshly roasted speciality coffee to businesses, universities, hospitality venues, and workplaces across the UK. As a Sheffield-based coffee roastery in South Yorkshire, we have built a reputation for quality, reliability, and ethical sourcing through long-term relationships with coffee producers and trusted origin partners. All of our coffee is hand roasted and packed at our Sheffield roastery, giving us full control over freshness, consistency, and quality assurance. As an experienced speciality coffee roaster in Sheffield, we source only speciality-grade coffees with strong provenance, traceability, and sustainability credentials. Our range includes expertly developed espresso blends and single-origin coffees designed for professional coffee environments, from offices and cafés to education and contract catering. We offer same-day coffee dispatch from Sheffield on orders placed before 3pm, with next-day UK delivery available depending on location, ensuring customers receive freshly roasted coffee quickly and reliably. Beyond our products, we are known as a trusted Sheffield coffee roaster for our personal service, taking time to understand each customer’s requirements and providing ongoing support, advice, and transparent communication. Sustainability is central to everything we do as a Sheffield coffee roaster, from direct sourcing and recognised certifications to continuous improvements in packaging, logistics, and environmental impact. At Cafeology, we believe great coffee should not only taste exceptional, but also support responsible sourcing, long-term partnerships, and positive outcomes for people and the planet.
Cafeology - Great Coffee, Great Cause
Skrevet av virksomheten
- 100% Ethical in everything that we do
- Established since 2003 supplying speciality coffees to the out of home market throughout the UK and now deliver direct to your home.
Order before 3pm on weekdays for same day dispatch
Free deliveries for all orders over £15
Orders delivered within 3 working days
Kontaktopplysninger
4 Vantage Park 2 Coborn Avenue , S9 1DA, Sheffield, Storbritannia
- 0114 255 8007
- info@cafeology.com
- store.cafeology.com
Cafeology Limited
5,0
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Professional & efficient
Confusion with delivery but dealt with professionally & promptly. Thanks again Cafeology ☕
28. januar 2025
Svar fra Cafeology Limited
Thank you for your review. Thats great to hear everything has been dealt with and you are happy
Great coffee and service
24. januar 2025
Svar fra Cafeology Limited
thank you for your review, its lovely to hear you enjoy the coffee and receive great service
Svar fra Cafeology Limited
Thank you for your lovely review We are so pleased you have had such a great experience with your order
Excellent service.
11. januar 2025
Svar fra Cafeology Limited
Thank you for your review its great to hear about the service levels are as we would expect and work towards
Svar fra Cafeology Limited
Thankyou for your review, its really appreciated
Svar fra Cafeology Limited
Thats great to hear Thank you for your review
Great customer service and coffee
Quick delivery, amazing customer service when my package went missing, lovely coffee.
3. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Cafeology Limited
I'm glad we could get a replacement order to you quickly. Thankyou for letting us know about the issue. Luckily when we use external couriers incidents are rare so we're pleased to hear this was corrected quickly
The Christmas blend is a great drink…
The Christmas blend is a great drink but postage seems to have gone up by 100% which is why only 4 stars on this occasion
20. desember 2024
Svar fra Cafeology Limited
Thankyou for your review. You have never been charged delivery on previous orders as they were always over the £20 cut off. I have tried to call today but we only have a landline of file for you as we are never happy when our customers aren't and I just wanted to give some feedback. I have enquired with our IT team to see if we can make the Free Delivery on orders over £20 banner more obvious and also the prompt in the order "basket" so it can't be missed, making the choice to pay carriage or not clearer. I have refunded your delivery charge though for this order and am happy to have a chat about how this can be avoided in the future many thanks Lizzie
fantastic customer service
I had some problems with my order and controlling my account. Lizzie from customer services contacted me personally, explained why I was experiencing problems and sorted everything out in a very considerate fashion.
24. desember 2024
Svar fra Cafeology Limited
We always like to talk to our customers, especially if there seems to be an issue. We always try to put ourselves in our customers shoes so we're really pleased Lizzie was able to get everything back as it should be
Very prompt delivery and lovely coffee
Very prompt delivery and lovely coffee! Thank you!!
18. desember 2024
Svar fra Cafeology Limited
thankyou for your lovely feedback. We're so pleased you enjoy our coffee and your order arrived quickly too
Great tasting coffee
Great tasting coffee, I’d highly recommend the Christmas blend!
Be sure to order the minimum amount for free postage though, it’s around the same cost as another 25g bag.
19. desember 2024
Svar fra Cafeology Limited
Thank you for the great advise and review. We will always try and call customers if they fall below the £20 mark to advise them. We're pleased you like the Christmas blend too
Personal touch
Placed 2 orders within minutes of each other, and was contacted to see if this was a duplicate & if not, did I want them shipped together. Good to know that you are dealing with real people & not just a big organisation.
11. desember 2024
Svar fra Cafeology Limited
Thankyou for your review. We always like to talk to our customers and make sure everything is as it should be.
Winter Roast is sublime
Even during the Christmas Rush my coffee arrived spot on time! Winter Roast is simply amazing!!
17. desember 2024
Svar fra Cafeology Limited
Thankyou for your great review. Great to hear your order arrived safe, sound and on time. The Winter Roast is proving to be a firm favourite so you are in very good company
Excellent coffee (supernova)
Excellent coffee (supernova). Have yet to try the Christmas blend. Recieved really quickly and excellent customer service.
9. desember 2024
Svar fra Cafeology Limited
The Supernova is a firm favourite with many of the Team here so we think you'll enjoy the Christmas blend too. Thankyou for your lovely review
Best Hot chocolate, great price!
The Hot Chocolate is a really great product! Better than most others ive had, and its my hot drink of choice.
Service and delivery was easy and swift. Thanks a millon cafeology!
14. desember 2024
Svar fra Cafeology Limited
Thats our pleasure, thankyou for taking the time to feedback, we're so pleased you love our hot chocolate and our service and delivery too
Great coffee!
22. november 2024
Svar fra Cafeology Limited
Thats lovely to hear you love our coffee Thankyou
Outstanding Customer Service
Coffee is great but what I want to highlight is the customer service. DPD failed to deliver the coffee to the right address. I emailed Cafeology that I was chasing-up DPD. Lizzie phoned me to let me know they would chase-up DPD on my behalf and had replacement coffee ready to despatch. Fortunately the coffee was tracked down so replacement not needed. In this age of online shopping, nobody phones you to sort out a problem 🙂
24. november 2024
Svar fra Cafeology Limited
thank you for such a lovely review We really value customer service and enjoy calling our customers, its often easier, and certainly more friendly - We're so glad the issue was resolved but good to hear we were ready with a solution
Forever Reliable
Great coffee at a good price, delivered on time. Forever reliable.
11. november 2024
Svar fra Cafeology Limited
we're so pleased you have found us to be consistently reliable and enjoy our coffee
Very efficient and prompt delivery
Very efficient and prompt delivery. Delicious coffee. Great to buy from a local supplier.
7. november 2024
Svar fra Cafeology Limited
We're so pleased you love our coffee Thankyou for taking the time to feedback
Svar fra Cafeology Limited
Thankyou for taking the time to feedback and its great to hear you love the coffee
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.