John and team went above and beyond to save our project. Quick communication, immaculate service, and delivered our order with lightning speed. Highly recommend them and look forward to doing more bus... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was p... Vis mer
Selskapet har svart
Stone Tile Depot provides excellent service, great prices, and fast delivery. The representative responded promptly even though it was slightly after business hours, helping me estimate the quantity... Vis mer
Selskapet har svart
Product bought was canceled within 24 hrs and asked to cancel due to HOA restrictions. Sales said the order would be processed 1 week later.But it was received in few days. There is 30 day return poli... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Skrevet av virksomheten

- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Kontaktopplysninger
Pleasant Valley Road 25383, 20152, Chantilly, USA
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Could not be more impressed and appreciative
John and team went above and beyond to save our project. Quick communication, immaculate service, and delivered our order with lightning speed. Highly recommend them and look forward to doing more business with them in the future.
l ordered a sample
l ordered a sample. We really like it. We will be ordering once we have the money saved. Not sure if there are any sales.
Mine was mail order.

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Website is well organized
Website is well organized, easy to use, fast shipping.

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Delivery concern - resolved
Their policy is to leave the tile at the curb. My curb is very far from my house and it was very difficult to have it moved. However the company offered me a resolution that is more than fair.

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Stone Tile Depot provides excellent…
Stone Tile Depot provides excellent service, great prices, and fast delivery. The representative responded promptly even though it was slightly after business hours, helping me estimate the quantity and delivery time. Much better service than my architect’s recommended stone yard. Would use Stone Tile Yard again.

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Anna in Customer Service
Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was patient, professional and understanding as I explained my timeline for delivery since I was working with a contractor. She assured me that the tile I chose was in stock and would be there for me when I was ready to place the order. She is an asset to your Stone Tile Depot customer-facing team!

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Matt was super helpful and very…
Matt was super helpful and very efficient in placing my order. He made great recommendations and provided competitive pricing on the marble tile I wanted. I have used Stone Tile Depot many times over the years and they continue to be consistent in delivering great service and a quality product.

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Great customer support
Matt was super supportive throughout the process. Very helpful in finding the right tiles for our master bath renovation.

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The tiles were beautiful and ordering…
The tiles were beautiful and ordering was easy. I am very pleased.

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Great service and follow up
Great service and follow up. Shipped in a timely manner and arrived in perfect condition. Really great price on real terra cotta tiles.

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Excellent communication
Excellent communication. Items arrived in a timely manner. The tiles were a great size for samples. Good quality too.

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Marble bathroom and checkers…
Marble bathroom and checkers entryway,it was hard to find 24x24 marble but they had it and even shipped for free.great service and replacing the broken ones really apreciate it.

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my mistake on the tile size, honest business
ordered a set of tiles online but made a mistake not triple checking the size first......so i cannot comment much on the product itself since it was never installed but looked good. Stone Tile Depot offered me the return as advertised and Kathy went above and beyond with a full refund.
I recommend checking them out for your needs

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Excellent communication
Excellent communication. The tiles we ordered, samples and final product, were as advertised. Pricing was excellent too. All around great experience.

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Beautiful tile and Competitive Prices
Beautiful tile. Competitive prices that were the best for this tile. Best of all the tile was packaged well on a small pallet and arrived in perfect condition.

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My original order got sent back because…
My original order got sent back because I missed two calls from the shipper to confirm delivery. I didn't recognize the number and get fake calls multiple times day so I didn't answer.
I don't hold that against you, since it was the shipper, but when I paid an additional fee to re-ship the order to me and you sat on it for a week or more because you didn't feel like dealing with the problem and shipper wanted additional money. As this is happening, I got an email stating my reshipment is on its way and we are planning our operations accordingly, yet the shipment never left your facility and was never going to without me pressing and complaining.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







