Stone Tile Depot Anmeldelser 793

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

John and team went above and beyond to save our project. Quick communication, immaculate service, and delivered our order with lightning speed. Highly recommend them and look forward to doing more bus... Vis mer

Vurdert til 5 av 5 stjerner

Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was p... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Stone Tile Depot provides excellent service, great prices, and fast delivery. The representative responded promptly even though it was slightly after business hours, helping me estimate the quantity... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Product bought was canceled within 24 hrs and asked to cancel due to HOA restrictions. Sales said the order would be processed 1 week later.But it was received in few days. There is 30 day return poli... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Flisbutikk
  2. Natursteinleverandør

Opplysningene stammer fra ulike eksterne kilder

High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!

Stone Tile Depot - Direct From Factory

Skrevet av virksomheten

Low Price Guarantee
If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708

Kontaktopplysninger


4,4

Enestående

TrustScore 4.5 av 5

793 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

l ordered a sample

l ordered a sample. We really like it. We will be ordering once we have the money saved. Not sure if there are any sales.
Mine was mail order.

16. mars 2026
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Svar fra Stone Tile Depot

Hello Linda
Thank you for your business. Let us know when you are ready to purchase.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Website is well organized

Website is well organized, easy to use, fast shipping.

5. april 2026
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Svar fra Stone Tile Depot

Dear Customer,

We appreciate your business. Thank you.

Best Regards,
JJ
Stone Tile Deepot

Vurdert til 5 av 5 stjerner

So nice & helpful

So nice & helpful! Tile came super fast, too!

17. mars 2026
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Svar fra Stone Tile Depot

Hello Ginger,

Thank you for your business. Looking forward to working with you soon.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Delivery concern - resolved

Their policy is to leave the tile at the curb. My curb is very far from my house and it was very difficult to have it moved. However the company offered me a resolution that is more than fair.

10. mars 2026
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Svar fra Stone Tile Depot

Hell Kori,

I am very sorry to hear that you had a difficulty moving your order closer to your house. We really do not have a control of truckers delivery decisions. They always avoid backing up to a drive way not to damage anything alone the way. But no worries, We will refund you $150.00 for your troubles. Please accept our apology.

Best Regards,
JJ
Stone Tile depot

Vurdert til 5 av 5 stjerner

Stone Tile Depot provides excellent…

Stone Tile Depot provides excellent service, great prices, and fast delivery. The representative responded promptly even though it was slightly after business hours, helping me estimate the quantity and delivery time. Much better service than my architect’s recommended stone yard. Would use Stone Tile Yard again.

27. mars 2026
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Svar fra Stone Tile Depot

Dear Customer,

Than you for your feed back. We really appreciated. Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Anna in Customer Service

Customer Service, namely Anna. She was knowledgeable with tile type and ETAs. She assisted me in making the correct tile choice by explaining the difference between polish, matted and honed. She was patient, professional and understanding as I explained my timeline for delivery since I was working with a contractor. She assured me that the tile I chose was in stock and would be there for me when I was ready to place the order. She is an asset to your Stone Tile Depot customer-facing team!

12. mars 2026
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Svar fra Stone Tile Depot

Hello Gwendolyn,

Thank you for your business and we truly appreciate it.. Keep us in mind for your next project.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Matt was super helpful and very…

Matt was super helpful and very efficient in placing my order. He made great recommendations and provided competitive pricing on the marble tile I wanted. I have used Stone Tile Depot many times over the years and they continue to be consistent in delivering great service and a quality product.

7. april 2026
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Svar fra Stone Tile Depot

Hell Deanna,

Thank yu for your comments, we really appreciate it. Looking forward seeing you in your next project.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Great customer support

Matt was super supportive throughout the process. Very helpful in finding the right tiles for our master bath renovation.

2. april 2026
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Svar fra Stone Tile Depot

Hi Steven,

It has been our pleasure to serve you, and we hope we see you again soon.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Great service and follow up

Great service and follow up. Shipped in a timely manner and arrived in perfect condition. Really great price on real terra cotta tiles.

5. mars 2026
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Svar fra Stone Tile Depot

Hello Amy,

Thank you for choosing us. We appreciate your business.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

quick ship great product

great product

26. februar 2026
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Svar fra Stone Tile Depot

Hi Sandra,

We appreciate your business, looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Matt was very helpful.

Matt was very helpful.

27. mars 2026
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Svar fra Stone Tile Depot

Hello Debby,

I will pass your comments to Matt. Thank you very much for your business.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Excellent communication

Excellent communication. Items arrived in a timely manner. The tiles were a great size for samples. Good quality too.

26. februar 2026
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Svar fra Stone Tile Depot

Hello Kathleen,

We are glad that you are pleased with your order. Thank you.

Best Regards

JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Marble bathroom and checkers…

Marble bathroom and checkers entryway,it was hard to find 24x24 marble but they had it and even shipped for free.great service and replacing the broken ones really apreciate it.

23. februar 2026
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Svar fra Stone Tile Depot

Hello Alina,

Thank you for your business. It is our pleasure to work with you,

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

my mistake on the tile size, honest business

ordered a set of tiles online but made a mistake not triple checking the size first......so i cannot comment much on the product itself since it was never installed but looked good. Stone Tile Depot offered me the return as advertised and Kathy went above and beyond with a full refund.
I recommend checking them out for your needs

19. mars 2026
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Svar fra Stone Tile Depot

Hello Dan,
We are glad that all worked out for you. We appreciate your business and looking forward to working with you.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Excellent communication

Excellent communication. The tiles we ordered, samples and final product, were as advertised. Pricing was excellent too. All around great experience.

19. februar 2026
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Svar fra Stone Tile Depot

Hello Ronald,

Thank you for your purchase. We hope to see you again soon.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 5 av 5 stjerner

Beautiful tile and Competitive Prices

Beautiful tile. Competitive prices that were the best for this tile. Best of all the tile was packaged well on a small pallet and arrived in perfect condition.

19. februar 2026
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Svar fra Stone Tile Depot

Hello Jason,

Thank you for your comments. We appreciate your business and looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Vurdert til 1 av 5 stjerner

My original order got sent back because…

My original order got sent back because I missed two calls from the shipper to confirm delivery. I didn't recognize the number and get fake calls multiple times day so I didn't answer.
I don't hold that against you, since it was the shipper, but when I paid an additional fee to re-ship the order to me and you sat on it for a week or more because you didn't feel like dealing with the problem and shipper wanted additional money. As this is happening, I got an email stating my reshipment is on its way and we are planning our operations accordingly, yet the shipment never left your facility and was never going to without me pressing and complaining.

13. februar 2026
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Svar fra Stone Tile Depot

Hi Matt,
I am very sorry to see how things turned out. Anyway, you should have received reshipment by now and we are going to refund the shipment charges of $386.00 back to your CC . Truckers sometimes hard to cotrol, they have other loads and they keep moving. Please accept our apology and we would apprecaite very much if you reconsider your trust pilot review with a better scoring. Thank you.

Best Regards,
JJ
Stone Tile Depot

Best Regards,
JJ
Stone Tile depot

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv