The team couldn’t have been more helpful…Joanne was fantastic. Mine wasn’t a patio sized order yet she did everything possible to make sure I had the right sizing. And I-think it was Ted who delivere... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Purchased stunning Egyptian stone porcelain for our garden makeover . Very well priced and delivered on correct day and time . Thanks to Karen for organising and recommending Neil at stone landscapes... Vis mer
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From Initial Enquiry to my landscaper collecting the 700x500mm exceptional - the guys who loaded the Van ( i wasn't there) and of course have to Mention @Karen - seems to at Stone Traders all the ti... Vis mer
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We purchased Egyptian Limestone porcelain slabs from Stone Traders to replace our new patio and Karen and her staff were really helpful in the process and arranging delivery. We then used Neil and his... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Registered in 2007, Stone Traders UK Ltd is a leading importer and distributor of natural stone and porcelain paving, with a strong focus on ethically sourced materials. We supply both trade professionals and individual homeowners across the UK, offering flexible ordering options — including the ability to purchase by the square metre rather than full pallets — alongside reliable nationwide delivery. Our extensive product range is suited to a wide variety of outdoor applications, from patio installations to garden design and larger landscaping projects. Combining quality materials with practical purchasing options, we aim to provide dependable solutions for projects of all sizes.
Kontaktopplysninger
Gregory's Yard, Lucas Green Rd, West End, GU249YB, Woking, Storbritannia
- 01483 472521
- info@stonetraders.co.uk
- stone-traders.co.uk
4,6
Enestående
600 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Brilliant customer service….whats not to like
The team couldn’t have been more helpful…Joanne was fantastic. Mine wasn’t a patio sized order yet she did everything possible to make sure I had the right sizing. And I-think it was Ted who delivered almost straight away and helped off load. Will use when it’s time for a complete refit and highly recommend!
13. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Stone Traders
Dear Andy,
Thank you for taking the time to leave us a lovely review and recommendation. We are delighted you had a positive experience with our office staff and delivery driver.
We look forward to helping you on future projects.
Regards,
Stone Traders UK Ltd
Great products for great price
Great products for great price, people in the office very knowledgeable and always helpful with any queries, I’ve been shopping for my Bussiness there for several years now
8. oktober 2026
Svar fra Stone Traders
Dear Loreto,
Thank you for taking the time to leave us a lovely review. We appreciate your on going support and look forward to helping you on future projects.
Regards,
Stone Traders UK Ltd
Purchased stunning Egyptian stone…
Purchased stunning Egyptian stone porcelain for our garden makeover . Very well priced and delivered on correct day and time . Thanks to Karen for organising and recommending Neil at stone landscapes who carried out the required work . Looks stunning .
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Stone Traders
Dear David,
Thank you for taking the time to leave us a lovely review. We are delighted you had a positive experience and are pleased with your finish project.
Regards,
Stone Traders UK Ltd
First order was great, second order not so!
At the point of order, the customer service was excellent, professional and courteous. Then the product arrived!
Oh hell things went downhill from there and I’m still outstanding my refund!
We received two pallets of slabs, one open and one sealed. The open slabs were clearly seconds quality for many reasons mostly to do with poor cutting.
I am a sensible person in the main so will refrain from saying more libellous statements but rest assured this has not been a successful purchase!!!!
1. oktober 2026
Svar fra Stone Traders
Dear Karen,
We’re sorry to hear that your experience with your order did not meet the standard you expected.
We acknowledge that there was a delay in processing your refund as there was a delay in getting the stock back to us, and we apologise for the frustration this has caused. We have been in contact with you regarding the refund as soon as the stock was received and are working to get this resolved as quickly as possible.
We appreciate your patience and understand your disappointment.
Regards,
Stone Traders UK Ltd
Porcelain floor tiles
Excellent all round service, good stock and very helpful delivery drivers.
1. oktober 2026
Svar fra Stone Traders
Dear Gary,
Thank you for taking the time to leave us a lovely review. We are delighted you had a positive experience with our office staff and delivery drivers.
Regards,
Stone Traders UK Ltd
Great service, nice people!
Great service, lovely products, fair prices and helpful fast delivery! What is not to like? Highly recommended.
16. september 2026
Svar fra Stone Traders
Dear Adrian,
Thank you for taking the time to leave us a lovely review and recommendation. We look forward to working with you on more projects in the future.
Regards,
Stone Traders UK Ltd
Visit StoneTraders - Online/FacetoFace
From Initial Enquiry to my landscaper collecting the 700x500mm exceptional - the guys who loaded the Van ( i wasn't there) and of course have to Mention @Karen - seems to at Stone Traders all the time - outstanding. Part two of my project i will be back to Stone Traders.
Stone Traders are on my Preferred Supplier List - thank you all at Stone Traders.
16. september 2026
Svar fra Stone Traders
Dear Paul,
Thank you for taking the time to leave us a lovely review and recommendation. We look forward to working with you on the rest of your project.
Regards,
Stone Traders UK Ltd
We purchased Egyptian Limestone…
We purchased Egyptian Limestone porcelain slabs from Stone Traders to replace our new patio and Karen and her staff were really helpful in the process and arranging delivery. We then used Neil and his team from Stone Landscapes to lay the slabs to create our new patio, They were thoroughly professional during the length of the project and offered advice on how to overcome all the construction issues that arose and also offered design suggestions as well. Overall, very pleased with the outcome.
9. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Stone Traders
Dear Adrian,
Thank you for taking the time to leave us a lovely review. We are delighted you had a positive experience with our staff and hope you enjoy your finished project.
Regards,
Stone Traders UK Ltd
wrong colour product sent
wrong colour product sent
delivery not confirmed properly
18. september 2026
Svar fra Stone Traders
Dear Nasrin,
Sorry to hear you are not satisfied with the product received. We have no record of any email or calls mentioning any issues to us with this order.
Regards,
Stone Traders UK Ltd
Great service with a wide range of good…
Great service with a wide range of good quality stone and porcelain at a reasonable price.
I would highly recommend
12. august 2026
Svar fra Stone Traders
Dear Barry,
Thank you for taking the time to leave us a lovely review and recommendation. We look forward to working with you on many future projects.
Regards,
Stone Traders UK Ltd
Svar fra Stone Traders
Dear Steve,
Thank you for taking the time to leave us a review. We look forward to working with you on many future projects.
Regards,
Stone Traders UK Ltd
Highly recommended Stone supplier and professional landscapers too ⭐️⭐️⭐️⭐️⭐️
I purchased alpine white porcelain slabs from stone traders on recommendation from my daughter in law who used them recently as well.
Karen kindly assisted me in my selection process and I used Stone landscapers to fit them. Both Karen and Neil from stone landscapes were very helpful and knowledgable in their field and that has resulted in a superb finished patio that I’m over the moon with. Neil’s team were respectful and hardworking and ensured I was happy every step of the way. I can not recommend Stone Traders or Stone landscapes highly enough … Thanku so much to them both for making it such a smoothly run project
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Stone Traders
Dear Tracy,
Thank you for taking the time to leave us a lovely review and recommendation. We are pleased you had a positive experience with Karen and we hope you enjoy your finished project.
Regards,
Stone Traders UK Ltd
retail customer small order
I'm a retail customer with a small order via internet & collect. Item in stock, collected within few hours, very helpful staff.
6. august 2026
Svar fra Stone Traders
Dear Tom,
Thank you for taking the time to leave us a review. We are pleased you had a positive experience ordering online and with our staff in store.
We hope your project goes well.
Regards,
Stone Traders UK Ltd
Very helpful and offered good advice
8. august 2026
Svar fra Stone Traders
Dear Neil,
Thank you for taking the time to leave us a review. We are delighted to hear that you were pleased with the customer service provided.
We hope your project goes well.
Regards,
Stone Traders UK Ltd
Svar fra Stone Traders
Dear Mark,
Thank you for taking the time to leave us a review and recommendation. We are thrilled you had a positive experience with us.
We look forward to working with you on future projects.
Regards,
Stone Traders UK Ltd
Used Kandla grey porcelain slabs from Stone Landscapes …
Used Kandla grey porcelain slabs from Stone Traders and they have transformed our garden. They have a great display area so you can see the slabs before you buy.
Stone Landscapes Woking laid the patio and I highly recommend them.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Stone Traders
Dear Geoffrey,
Thank you for taking the time to leave us a review. We are delighted to hear that you were pleased with the display area and your product of choice.
We hope you enjoy your new patio.
Regards,
Stone Traders UK Ltd
Svar fra Stone Traders
Dear Paul,
Thank you for taking the time to write a review. We are delighted to hear that you were pleased with the level of customer service you received.
We hope your project goes well.
Regards,
Stone Traders UK Ltd
Great product delivered quickly
Great product delivered quickly. Spoke to an actual person.
8. juli 2026
Svar fra Stone Traders
Dear Bill,
Thank you for taking the time to write a review and we are delighted you had a positive experience.
We hope your project goes well.
Regards,
Stone Traders UK Ltd
Professional to deal with
No pressure sales. Competent and helpful call handlers. Delivery on time. Customer expectations managed.
30. juni 2026
Svar fra Stone Traders
Dear Mrs Tyler,
Thank you for taking the time to write a review and we are thrilled you had a positive experience with the product you received as well as the service we provide.
We hope your project went well.
Regards,
Stone Traders UK Ltd
The owner and the team at Stone Traders…
The owner and the team at Stone Traders are the absolute best. Great product but the helpfulness and care and service is exemplary. I couldn't recommend them highly enough.
25. juni 2026
Svar fra Stone Traders
Dear Zara,
Thank you for taking the time to write a fantastic review and recommendation.
We are delighted that you found our team knowledgeable and were pleased with the customer service provided. We hope the project goes well.
Regards,
Stone Traders UK Ltd
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