Stolt Running Anmeldelser 

Fantastic multi purpose backpack, designed for the modern commuter. I run with it, I bike with it, I take it on the train. It can store my laptop, a change of clothes which do not become creased, a spare pair of shoes and my lunch easily - but the clever zips also allow it to compact down to be much smaller on the days when I carry less. And not to mention that it looks great too!

Customer service has also been awesome too. When I initially ordered the bag, the wait was going to be 2 months, such is the popularity of the bag (and I misread the website). When I got in touch with the team at Stolt they sent me a different, more expensive model for the same price so that I could start running earlier - and I love the one I received.

I Couldn’t recommend the bags more if your requirements fit anything in the above!

I've had my stolt backpack since the kickstarter and I use it every day. I do not run to work but I do bike to work so I get the benefit of a commuter backpack. but what I really love is the versatility and quality.
I travel a lot, on average every second week, so I get full use of the flexibility of adapting my backpack from just a laptop and charger for a normal day in the office - to bringing my work outfit when I bike ride - to a travel companion when I fly abroad. some days with only the backpack for short one night trips other times like today when I have to bring a full suit in my carry on I use the amazing suit box and folding guide to pack my suit in the carry on and I can have all my tech in the backpack.
Adding to the fact that the backpack feels still feels the same as when I got it the first day - (in 2018 I think?) so it truly stands the test of time!

I'm training for my first Ironman and need to incorporate running into my commutes. I bought the Alpha and after some quick Whatsapp consultation with Stolt team regarding the strap adjustments and advise on packing I'm absolutely loving it. It sits nicely and does not bounce while running.

I can pack my laptop, work clothes, shoes, swimming gear and lunch in the bag so thanks team Stolt and Keijo, running my commute to the office is so much better than taking the tube.

I bought the podium backpack earlier this summer. Unfortunately I had an issue as one of the buckles broke. I reached out to Stolt and after providing some photos of the issue, they sent me a new bag that I received 2 days later. Thanks Stolt and especially Harvey for your quick response! My new bag is everything I need for my commute.

My son is overjoyed with his Christmas present that I got from Stolt Running. An excellent backpack and the team went over and above to get it to me on time for Christmas (I was late ordering). Also, a local business to me so really would recommend to everyone.

A shame that this product is ruined by the non-existent customer service. Any problems or questions are ignored which is made all the more worse by fairly quick responses when trying to purchase. Three messages left, five emails and multiple attempted calls - nothing. I would avoid this firm at all costs unless they sort their servicing out. The product isn’t worth it.

Bag is good. Customer service is absolutely terrible.

I ordered a bag and decided I wanted a different bag. Ordered new bag and returned first bag under their “hassle free promise”.

Had to chase multiple times to get a return label. And now having to chase multiple times to get the refund processed.

Clearly a company that is not investing in its customer service. Beware.

Great backpack for running everyday! I bought the Athlete.bag, and even if I had to pay and extra VAT (since Stolt is UK based) it was worth it. And very kind and present customer support as well.

Alpha & Athlete Backpack

I bought the Alpha backpack years ago and it’s been with me ever since at work and travels. I have just received the new Athlete backpack and here’s a little comparison.

The Athlete backpack is also very high quality but a little smaller than the Alpha. I would 100% use it for run commuting and as a daypack but I will stick to the Alpha for air travel, purely because it’s slightly bigger.

Both the Alpha and the Athlete seem to have similar pocket for laptop which is great.

I can see that the waist strap is removable on the Athlete design. I guess this might be a good feature if you don’t like to wear a waist strap all the time but I like it so will keep it intact.

All in all, both bags are extremely well made with clever design features. 100% recommend!

Recently received my new backpack, loving running to work now! Very comfortable and compact.

Had emailed to check on my delivery, received a prompt response from Keijo with an update on the delivery.

Highly recommend to all the commuters out there!

Just received my Stolt backpack in Australia and it’s a great, well made product. Love the compartment with all the pockets and sleeve for laptop. Fits everything I carry and super comfortable. I emailed them to check my delivery details and Keijo was really helpful providing me everything I needed. Thank you guys!

I bought the Stolt Athlete bag as a hybrid running commute and every day work bag and I’m so impressed! I love the cleverly designed compartments and sections and once it’s secured on it doesn’t budge when I run at all, a game changer to fitting in marathon training with my
Daily commute!

Got the bag today and I’m already in love with it! You can just feel the quality! I can’t wait to properly get to know it.

I would’ve given 5-stars, but I deducted a star for the lack of an update vis-a-vis the late dispatch (which appears to be a common issue, judging my other reviews). But shoutout to Keijo. He called me back, kept me updated and the bag was delivered on the day he said it would be. And it seems late delivery is the result of quality assurance. So, fair enough!

Anyway, I love the bag and the customer service is good (not perfect).

I placed an order on 01/08/2024.

At the time I was aware there was a delay in sending out the bag and it would be dispatched during the last few weeks of August.

Late August came and went, with no bag received. I was then informed there had been an issue with the quality of the bags which needed to be fixed, and I would have a bag sent out to me no later than the 26/09/2024.

Again, this date came and went with no bag being sent.

Then in late September, another email informing me there had been yet more issue with the bags, and they would be sent out in a ‘couple of weeks’.

It’s now 4 weeks later and nearly November - still no bag, no update, no one answers the phone their end.

Gutted and embarrassed as I this was supposed to be a birthday present for my partner. At this rate I doubt it will arrive for her next birthday in August 2025

Can’t actually comment on quality of the bag but it’s quite foreboding given the seemingly constant issues with quality control. Ridiculous when you consider the price I paid in the first place!

I purchased a backpack 6 weeks ago. Backpack was supposed to have been shipped 10 days ago. I have emailed and called customer service to confirm when the order will be delivered and had no response. Contact number went to voicemail. I only received a response once I posted a trustpilot review but thereafter the bag was delivered promptly.

Ordered the bag (August 2023) after good reviews online on running website but the straps broke within a few months. Emailed and called the company but no response.
Update
Got a response and the founder of the business has called me and was clearly keen to fix the issues and was very apologetic. Offered a number of solutions so will be testing out a new bag. One call totally changed my perception about their customer service and will update rating after a few weeks of trialling the new bag.

Bought an Athlete backpack about 2 months ago and have been using as a daily runner work commute bag.

I had high expectations given the price and online reviews but did not regret purchasing it. It's very comfortable, well-made and well thought-out. The slidable waist straps, location of the laptop sleeve, padding, the front clip - everything feels like it's in the right place. Easily surpassed my expectations and it looks great too.

Slight delays on delivery due to issues with UK customs that were out of their control, but they took the time to notify me ahead of time.

Highly recommend for anyone trying to combine their commute with a workout.

I purchased the athlete commuter set, unfortunately the bag just wasn’t for me, the bag just wasn’t very comfy to wear. I emailed for a return and eventually got a returns label. Due to personal reasons I was unable to send within the 5 days before the return postage expired. I then paid the return postage myself to the same address and have confirmation from Royal Mail of delivery. I’ve advised stolt on the same returns email chain but I have yet to receive any response or refund after multiple emails. I’m hoping this review may get thier attention where my emails are not. I don’t really like leaving a review like this but £155 is alot of money.

Update: Keijo has followed up with me directly via email. I really appreciate it and he has refunded me. I’ve altered my rating as a result, he bag was very nice but just wasn’t right for me.

I've had this bag for about 2 months now. I wanted a bag that I could run & cycle with, with a chest & waist strap, waterproofed, etc and one that was not an overtly 'commute' bag - and Stolt delivers! I bought the Athlete Backpack - had great customer service (thank you Keijo!). I never find bags that have big enough side pockets to fit my big water bottles, and this one fits my big metal 1 liter Frank & Green one.

My *only* little issue with it is that the shoulders can dig into my neck when the chest strap is attached when running - I have found this on the 13km and the 8km runs I have done with this bag. This is nothing that can't be solved by pulling up top up whenever it happens, but could be worth having some extra padding there? Regardless, I wouldn't let that be the deciding factor for not getting the bag.

It's rare nowadays that you really feel that you have gotten value for your money and I really feel like I have gotten that with this bag. Stolt have really considered the casual athlete experience with this bag. Safe to say, I recommend!

Fantastic experience from ordering through delivery, and most importantly performance. Product consistently delivers day in/out and in the most comfortable running backpack I’ve ever found. Could not recommend high enough.