Excellent as always. Staff on your stenaline belfast - liverpool ferry are exceptional. Always friendly, make conversation with children and adults. Food was fantastic and cleanliness of boat as alway... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
There was a replacement ferry operating on the Rosslare-Fishguard route. As we were travelling with Children we missed the larger kids play area on the usual ferry and the larger duty free shop. Ther... Vis mer
Selskapet har svart
Delayed by 2 hours on way out ferry cancelled due to storm on way back had to pay hotel for extra day. Obviously return cancellation not stenalines fault. Came back Easter Sunday and all kids were giv... Vis mer
Selskapet har svart
1. Ferry too small for route and no cabins or stabilisation 2. Ferry cancelled for three extra nights no help for any accommodation or extra expense incurred 3. Inaccurate information on websi... Vis mer
Informasjon om virksomheten
Om Stena Line Ireland
Skrevet av virksomheten
At Stena Line, we make travelling by sea between Ireland, Britain, and beyond simple, comfortable, and enjoyable. For over 60 years, we’ve been proudly connecting people and places across Europe — and helping Irish travellers sail the easy way.
Whether you’re off on a family break, a business trip, or visiting loved ones, you can count on cosy cabins, great food, and plenty of onboard entertainment. Travelling with kids or pets? We’ve got dedicated areas for them too. Our modern ferries, friendly crew, and commitment to making every journey smooth mean you can simply relax and enjoy the crossing.
- Ferries from Ireland
- Dublin – Holyhead
- Rosslare – Fishguard
- Belfast – Liverpool
- Belfast – Cairnryan
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across Northern Europe. If you’re travelling between Denmark, Sweden, Germany, Poland, or Latvia, explore our wider network for an easy and scenic way to get around.
Good to know
We don’t charge extra for luggage — car passengers can bring what fits in their vehicle, and foot passengers can carry what they can manage (up to 23kg per item).
Book your next trip
Visit www.stenaline.ie to find timetables, fares, and our latest offers. Use the Low Fare Finder for the best prices or upgrade to Flexi or Premium for more comfort and flexibility.
Kontaktopplysninger
Irland
- stenaline.ie
3,9
Bra
243 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No communication from Stena regarding cancelled ferry
1. Ferry too small for route and no cabins or stabilisation
2. Ferry cancelled for three extra nights no help for any accommodation or extra expense incurred
3. Inaccurate information on website the ferry was to sail from Fshgaurd but Rosslare was cancelled so I only found out through social media no text or update from stena. No compensation offered for the day the ferry was removed from service again found out information through social media
Absolutely a disappointment and disaster
Was supposed to be home 11 April was not offered a sailing the 14th after I contacted them
11. april 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Ben my cheree
Ben my cheree, late again.
Hopefully the Nordica will return on the 3/5/26
17. april 2026
Svar fra Stena Line Ireland
Good afternoon,
Thank you for your review.
We are sorry to hear about the delay on this occasion and understand your frustration. Your comments regarding the vessel have been noted and shared with our team, and we appreciate you taking the time to let us know.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
The Ben My Chree: a poor choice replacement
The Ben My Chree was a poor choice to replacement for the Rosslare - Fishguard service, The seating was uncomfortable, the toilets were too small for the number of passengers (fortunately, both journeys were smooth) and the food was awful, unappetising to look at and tasteless, I was told. The return journey I was text, on time, when it wasn't. Bad communications. Stena knew it was late loading, which would make it late arriving and un-loading. Poor service all round. Shopping, was laughable.
17. april 2026
Svar fra Stena Line Ireland
Good afternoon,
Thank you for taking the time to share your review.
We’re sorry to hear that the replacement vessel did not meet your expectations for comfort, onboard facilities or dining, and that communication regarding your return journey was disappointing. This is not the level of service we aim to provide, and we understand how frustrating this experience must have been. Your comments have been noted and shared with our team.
We hope to welcome you onboard again in the future for an improved experience.
Regards
Dave
Stena Line
Great at keeping us informed of delays
Despite the delays with the storm they kept us informed and the staff were very friendly and lovely.
17. april 2026
Svar fra Stena Line Ireland
Good afternoon,
Thank you for your 5 star review. We’re sorry for the storm‑related delays, but we’re pleased to hear our team kept you informed and that you found our staff friendly and welcoming. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that you had such a positive experience. We hope to welcome you again soon.
Regards
Dave
Stena Line
Why did you reduce the length of the…
Why did you reduce the length of the couches in the Premium section? Can’t lie down at night now.
15. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your review.
We are sorry to hear of your experience travelling over with us and we will pass your comments on to our team.
We hope to welcome you back onboard again in the future.
Regards
Dave
Stena Line
Svar fra Stena Line Ireland
Good morning,
Thank you very much for your review. We’re pleased to hear that you found the crossing easy and comfortable, as providing a smooth and relaxing journey is exactly what we aim for. We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Excellent customer service
Excellent customer service. Great facilites on board making a very enjoyable and relaxing experience.
5. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re pleased to hear you enjoyed the excellent service and great on‑board facilities, and that your journey was relaxing and enjoyable. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
The ferry had been refurbished
The ferry had been refurbished . Very clean , comfortable and a smooth crossing . Lovely coffee and snacks with friendly, welcoming staff.
9. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re glad you enjoyed the refurbished ferry, the smooth crossing, and the friendly service on board. We look forward to welcoming you back again soon.
Regards
Dave
Stena Line
Lovely staff and all so helpful Stenna…
Lovely staff and all so helpful Stenna plus is great but could do with changing the men
14. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear you found our crew helpful and enjoyed the Stena Plus experience. We appreciate your comments regarding the menu, and your feedback has been shared with our team. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Excellent as always
Excellent as always. Staff on your stenaline belfast - liverpool ferry are exceptional. Always friendly, make conversation with children and adults. Food was fantastic and cleanliness of boat as always very good. A huge thank you to your receptionist on Saturday night's sailing back to Belfast who fitted us in to a cabin as we were exhausted. Thank you once again for a fab time
14. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear you continue to have such positive experiences on our Belfast–Liverpool route and that our crew, food, and cleanliness stood out. A special thank you for mentioning our receptionist who helped arrange a cabin on your return sailing — we’re glad this made your journey more comfortable. We really appreciate your kind words and look forward to welcoming you onboard again.
Regards
Dave
Stena Line
There were too many young children…
There were too many young children running about unsupervised which is very dangerous especially in a choppy crossing. I was bumped into by 2 children and nearly dropped boiling hot water for my tea over them and myself.
11. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for sharing your review.
We are very sorry to hear about this experience and understand your concerns, especially given the safety risks during a choppy crossing. This is not the environment we aim to provide, and situations involving hot drinks and crowded public spaces must be handled with care.
Your comments have been shared with our onboard management team, as ensuring passenger safety and comfort at all times is a priority for us. Thank you for bringing this to our attention and hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Very smooth boarding and disembarking
Very smooth boarding and disembarking. Friendly helpful staff. Travelling by stena just felt so more relaxing.
11. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that boarding and disembarkation were smooth and that our crew were friendly and helpful. It’s great to know that travelling with Stena Line felt relaxing, as that’s exactly the experience we aim to provide. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Very helpful staff who made the journey…
Very helpful staff who made the journey very easy for someone using a wheelchair
and pet! Cabin was clean and perfect for the journey!!
13. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear our staff were helpful in making your journey easy and comfortable while travelling with a wheelchair and your pet. It’s also great to know your cabin was clean and well suited for your trip. We really appreciate you sharing your experience and hope to welcome you onboard again.
Regards
Dave
Stena Line
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re really pleased to hear everything worked well for you and we look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Svar fra Stena Line Ireland
Good morning,
Thank you for your review. We’re pleased to hear you found the seating comfortable and our staff helpful during your journey. We hope to welcome you onboard again.
Regards
Dave
Stena Line
The service is so unreliable
The service is so unreliable from Rosslare I would not recommend booking. As a family we have always been loyal to Stena but with such crap boats from Rosslare to Fishguard the service is always being cancelled
13. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for taking the time to share your review.
We’re sorry to hear about the disruption you’ve experienced on our route and understand how disappointing repeated cancellations can be.
This is not the experience we want to deliver, and your comments have been noted and will be shared with our team.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Upgraded to Stena Plus and was asked…
Upgraded to Stena Plus and was asked three times during the journey for proof of payment. Very embarrassing the third time as I had to get annoyed with your staff to leave me alone. Travelled from Carinryan to Belfast on the 15.30 sailing on Friday 10th April
13. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for sharing your review. We’re sorry to hear you were repeatedly asked for proof of your upgrade during your journey. We understand how frustrating and uncomfortable this must have been and appreciate you bringing it to our attention.
This is not the experience we aim to provide, and your comments will be shared with our team.
If you wish to discuss this further please contact our customer services team via the contact form on our website at stenaline.ie/contactform
We hope to welcome you back onboard in the future for an improved experience.
Regards
Dave
Stena Line
Everything worked like clockwork.
10. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear everything ran smoothly and worked like clockwork during your journey. Thank you for choosing to travel with us and we look forward to welcoming you back onboard.
Regards
Dave
Stena Line
The organisation of getting on and off…
The organisation of getting on and off the ferry is very smooth and very unstressfull, not like other ferry companies we used.
13. april 2026
Svar fra Stena Line Ireland
Good morning,
Thank you for your 5 star review. We’re delighted to hear that boarding and disembarkation were smooth and stress‑free, and that this stood out positively. We really appreciate you sharing your experience and hope to welcome you onboard again soon.
Regards
Dave
Stena Line
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