Great customer service! I appreciate the time the rep took to help me understand and make an informed decision about which products would best fit my needs. I also appreciate that they specify on thei... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our order arrived in a timely manner and in great condition. customer service is on top of it. no issues.
Selskapet har svart
One of the best parts about shopping at Stellar is that you know their customer service is something you can rely on every single time. I asked for a quote from Elisa and she got it for me THE SAME DA... Vis mer
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This was our first time ordering from Stellar Scientific. We were super pleased with how fast we received the material. I was also beyond pleased with the Customer Service experience. After ordering,... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Offering exceptional value and incredible support to research laboratories in a wide range of fields. Our modest catalog of more than one-thousand of the most commonly used plastic consumables and general equipment features everything you need to start up and maintain a high-quality lab.
Kontaktopplysninger
10715 Red Run Blvd, 21117, Owings Mills, USA
- 4107652225
- leejay@stellarscientific.com
- stellarscientific.com
4,8
Enestående
694 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent response and customer service
15. juni 2025
Svar fra Stellar Scientific
Thank you so much Ali for your business!
And thank you for taking time to let us know what you enjoyed about working with us.
We appreciate both very much
Svar fra Stellar Scientific
Thank you so much Jeffrey for your business and for taking a moment out of your busy day to let us know how we did!
We appreciate your feedback and your trust!
Your website is very user-friendly
Your website is very user-friendly. As an admin, I need the detailed information for each purchase. Also, I really appreciate the messaging about shipping dates, etc.
9. juni 2025
Svar fra Stellar Scientific
Thank you so much Jennifer for giving us the opportunity to take care of your team.
This feedback is really awesome and helpful. It helps us understand what we're doing well.
Thank you for choosing Stellar Scientific.
Svar fra Stellar Scientific
Thank you Bonnie for trusting us to take care of your lab. We very much appreciate your enthusiastic feedback!
Service has always been top notch!
21. april 2025
Svar fra Stellar Scientific
Thank you so much James for your business and for sharing this wonderful feedback with us!
Smooth process for locating product and…
Smooth process for locating product and
quick response!
thanks
9. april 2025
Svar fra Stellar Scientific
Thank you so much David for giving us the opportunity to take care of you!
We really appreciate this feedback. A lot of thought goes into how the website products are ordered.
Thank you for choosing Stellar Scientific!
Absolutely Amazing!!!
Everything about the purchasing experience!!!
Kind, knowledgeable customer service and the follow-up on the order and delivery.
8. april 2025
Svar fra Stellar Scientific
Thank you so much Samantha for choosing our family-owned business to be your partner!
We are so touched by this beautiful review.
We have a Stellar name to live up to. It is so rewarding to hear this feedback.
My rep Justin E has been so helpful!
24. mars 2025
Svar fra Stellar Scientific
Thank you so much Danielle for your business and for telling us about your experience with Justin!
He's a superstar and we're so honored to have him on the team!
Excellent Customer Service
Elisa was excellent to work with. She was able to answer all my questions and get us a quote with a quick turnaround. The 4 star is because one of our three racks arrived dented. Elisa was quick to offer a replacement.
27. februar 2025
Svar fra Stellar Scientific
Thank you Natalie for your business and for taking time from your day to share about your experience with us!
Elisa is awesome and everyone loves working with her. We will share this review on Slack so people can congratulate her.
Svar fra Stellar Scientific
Thank you so much for your business and friendship Rafael!
We look forward to each opportunity to take care of you.
Svar fra Stellar Scientific
Thank you very much Roger for your business!
It was quite a surprise for us to discover we are now servicing a major airline!
That's a real joy for our small, family-owned business.
We're so happy you enjoyed shopping with us, and how we follow through.
Excellent Customer Service
Excellent Customer Service! Thanks to both Michelle and Justin for helping me find the correct product. I couldn’t quite place the order online so I made a call and was immediately connected to Michelle who has been a great assistant throughout the whole process. I ordered an adapter that was actually quite big for my centrifuge. Michelle was very responsive and helped connect me to Justin who’s knowledgeable about the products. Thank you for making it very easy and fast.
13. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stellar Scientific
Thank you so much Mony for your business and for writing this thorough review of how the team took care of you.
We are so happy to know we made you happy!
Excellent service
I accidentally placed an order for the wrong type of tips. Fortunately, Justin noticed the error and promptly called me to help correct the mistake. I truly appreciate the excellent service and attention to detail!
3. mars 2025
Svar fra Stellar Scientific
This is such a wonderful review! Thank you very much for telling us how Justin came to the rescue before the wrong product shipped.
Our sales reps are second to none when it comes to knowing their customers.
Svar fra Stellar Scientific
Thank you so much Clayton for your continued patronage, and for making time to share your feedback with us!
Fantastic Experience!
Easy to set up an account and to order online; great client-representative interactions; extremely fast delivery; amazing products!
3. mars 2025
Svar fra Stellar Scientific
We are so moved by your beautiful review of your experience with us Ed!
Thank you very much for giving us the opportunity to take care of you and demonstrate our insane commitment to customer service.
We will be sure to share this on Slack so your Stellar Rep, Lee Haltiner, knows the great job he did.
Justin and the rest of the crew at…
Justin and the rest of the crew at Stellar have been fantastic! Always lightning fast to respond. I can't thank them enough for their help getting my research lab up and running in record time!
2. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Stellar Scientific
Thank you so much Wes for this glowing review and for calling attention to the level of service you've received from Justin Erny and the support team!
It is truly an honor and privilege to assist you with your lab and research.
Svar fra Stellar Scientific
Thank you so much Anthony for your business and for letting us know how we took care of you.
LabNet Vortex Adapter
We usually have to buy from Fisher Scientific due to being one of the state vendor. Not always the greatest experience and price. Not many options and brands for head adapter at FS unless is their brand. I decided then to look for a vortex adapter for our Labnet vortex and Stellar Scientific showed up in my search. Good price, fast shipping, easy to track your package through FEDEX. And they're constantly send you updates on your order. What takes a month- if lucky- to get from FS, it took 7-8 days to make it to school. Item arrived perfectly and safely packed. I wish I could buy all my lab supplies at Stellar Scientific!!
14. februar 2025
Svar fra Stellar Scientific
Thank you so much Valeria for this incredible review. We are so humbled and honored to receive your attention and praise.
We are a small, family-owned business that aims to deliver insanely great service.
We appreciate your business and your kind words very much.
(Promote Elisa)
24. januar 2025
Svar fra Stellar Scientific
Oh my gosh! This is an amazing review! So much power in so few words.
Thank you Evan for working with Elisa and letting us know you are enjoying this relationship.
She is special and we will share the review internally on slack so everyone can see
Thank you for choosing Stellar Scientific
Svar fra Stellar Scientific
Thank you RC for your business and for identifying three ways we excelled at taking care of you!
Thank you for choosing Stellar Scientific
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.