Steamery UK Anmeldelser 

360
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I have been trying to get in touch with someone for nearly two months now .. the product I bought from them stopped working/ had problems within 6 months. Their things aren’t cheap - so not to... Vis mer

Vurdert til 4 av 5 stjerner

Faulty steamer and not heard back from customer services as yet - hope to v soon for an exchange. Beautiful designed products though! To update - Via instagram I was able to get in contact with cu... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Great packaging, great build quality however even when buying the most expensive model available it just doesn’t get hot enough to take out creases to (near) perfection like a normal iron BUT nor is i... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Would definitely recommend this product, works really well, the water does run out quick but it’s very easily refillable and doesn’t bother me much, the only thing I would say is the wire is too small... Vis mer

Informasjon om virksomheten

  1. Elektronikkgrossist

Om Steamery UK

Skrevet av virksomheten

Steamers
Fabric Shavers
Laundry
Clothing Brushes
Accessories

Breathing fresh air into textile care

Steamery is a Scandinavian clothing care brand that wants to modernize the way we treat our clothes. We make innovative clothing care products that combine minimalist design with powerful performance and functionality. Our mission is to inspire people to take better care of their clothes so their wardrobes can last longer. On a grand scale, we aim to slow down unsustainable processes and inspire a slow fashion lifestyle.

The company was founded in 2014 and today we have resellers across the globe. We are a team of entrepreneurs, designers, and textile engineers passionate about making clothing care modern again. Our product range includes steamers, fabric shavers, laundry detergents, and accessories that help extend the life of your wardrobe.

We like to think that you never really own a garment. We prefer the notion that you are only caring for it until the next owner. At Steamery, we want to educate and inspire people to care for their clothes in a conscious way and view their garments as lifelong companions and worthwhile investments that can last for generations to come rather than temporary items to wear once and then throw away.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

360 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 56 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(360)

107 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Definitely reccomend

Great product and very fast delivery

17. mars 2025
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Svar fra Steamery UK

HI

Thank you for taking the time to leave us this review.

Si - Customer Experience Team

Vurdert til 2 av 5 stjerner

Poor battery life when fully charged: Pilo2 fabric shaver

I bought a Pilo 2 fabric shaver, hoping the high price would deliver quality. While the device works well, when fully charged it only lasts for 10 mins or less before running out. The description of the product says it will run for 2 hours. I have only been dealing with light bobbling/fluff on my jumpers but this makes it not fit for purpose and very unsatisfactory for the price.

12. januar 2025
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Svar fra Steamery UK

Hi Diana,

Thank you for getting in touch. I am sorry to hear that your Pilo isn't working as expected. We will happily look to assist you with a replacement.

Please get in touch at your earliest convenience via contact@steamery.co.uk

Si - Customer Experience Team

Vurdert til 5 av 5 stjerner

Happy Customer

Fast, efficient ordering and delivery time. The product works really well, very happy with my purchase.

10. mars 2025
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Svar fra Steamery UK

Hi.

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

Brilliant knitwear bobble remover 😊

So chuffed with my wee jumper bobble remover…. Ordered on Monday, arrived Tuesday and all my jumpers looking fluff free and almost like new… I went for the bigger option at £55 and glad I did, who knew how much bobble fluff my jumpers had? Great wee gizmo and delighted with my purchase.

10. mars 2025
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Svar fra Steamery UK

Hi.

Thank you for taking the time to leave this detailed feedback. We really appreciate you doing so!

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

My steamer has broken and the company…

My steamer has broken and the company have responded swiftly and are arranging a replacement . Very happy with the customer service!

11. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Steamery UK

Hi Kate

I am glad to hear that our team was able to help. Please always feel free to call us for any information or queries.

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

I have not used the product yet

I have not used the product yet, but was very happy with the processing and delivery time.

28. februar 2025
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Svar fra Steamery UK

Hi

Thank you for your positive review!

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

Great items

Great items, user experience and design. Fast shipping.

25. februar 2025
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Svar fra Steamery UK

Hi

Thank you for the 5 stars! We really appreciate it.

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

The item well delivered

The item well delivered.
Until now I did not have a chance to use this product until now due to I am still traveling.
But I know the product as I use it before and it is excellent product.

22. februar 2025
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Svar fra Steamery UK

Hi

Thank you for taking the time to leave a review, we really appreciate it!

Si- Customer Experience Team

Vurdert til 1 av 5 stjerner

I am returning this item..steamery said…

I am returning this item..steamery said they will pick up the item due to its size. It's been arranged by them to come pick it up every day and every day they say it will be btwn 9-14.00 ..this is now day 9 of them arranging to come, and everyday passes but no pickup happens..i spoke to their manager on fri, I was promised a pickup yest and here we go again no pickup. What a disaster of a company, so happy to be returning this rubbish to their rubbish,poorly run company

2. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Steamery UK

Hi Bronagh.

I can only apologise for the issues that were experience with our courier regarding the collection. I have reviewed the discussions between the team and yourself and can see we have assisted as best we can through out the process and did manage a successful collection and your refund has now been sent.

Unfortunately we rely on our couriers to deliver and collect items, and sometimes issues can arise that are out of our hands, but please be assured that this is not a representation on how our business operates or the standards we strive to achieve.

Si - Customer Experience Team

Vurdert til 1 av 5 stjerner

No regard for environmental impact

Broke just outside two year guarantee window. Was not expecting to replace but would not offer any advice to repair or troubleshoot. No regard for environmental impact of items that break down despite premium price tag. Would not repurchase.

26. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Steamery UK

Hi Emma,

Thank you for leaving us this feedback. We will ensure that this is passed onto the relevant team to review.

Si - Customer Experience Team

Vurdert til 5 av 5 stjerner

Excellent steamer

I’ve only used the Professional Steamer once so far so can’t really give a proper review, but I did steam my coat to freshen it up and it did fluff up the material and ironed out all the creases in the satin lining. So far I am very impressed.

15. februar 2025
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Svar fra Steamery UK

HI Maria,

Thank you for taking the time to leave us this kind review. It is greatly appreciated.

Si - Customer Experience Team

Vurdert til 1 av 5 stjerner

Beautiful looking product

Beautiful looking product, sadly mine hasn’t worked since first use. Tried all the various recommendations for cleaning, maintenance and charging. Still no joy, unfortunately I’ve received a faulty product.

19. desember 2024
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Svar fra Steamery UK

Hi

Thank you for getting in touch. I am sorry to hear of this issue. If you havent done so, please get in touch and we will get this issue resolved for you ASAP.

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

Excellent fabric shaver

I borrowed the fabric shaver from a friend as I was very unimpressed with the one I had. I was amazed at how good this one was & de piled all my jumpers quickly & efficiently. Consequently I bought one for myself!

10. februar 2025
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Svar fra Steamery UK

Hi,

Thank you for taking the time to leave a review, we really appreciate it!

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

Excellent

Excellent product, excellent service.

10. februar 2025
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Svar fra Steamery UK

Hi,

Thank you for taking the time out to leave these kind words, it is greatly appreciated.

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

best defuzzer I've ever used

made my old cardi look much more presentable and easy to remove bobbles and fuzz

2. februar 2025
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Svar fra Steamery UK

Hi,

Thank you for taking the time to leave us this feedback!

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

Great purchase

Quickly dispatched and is a great powerful steamer and looks lovely 🥰

31. januar 2025
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Svar fra Steamery UK

Hi,

Thank you for taking the time to leave us this feedback!

Si- Customer Experience Team

Vurdert til 3 av 5 stjerner

Decent product, packaging poor

Decent product but packaging a triumph of style over substance - impossible to get the contents out without cutting the box open and will now have to find something else to keep it in.

19. januar 2025
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Svar fra Steamery UK

Hi Helen,

Thank you for taking the time to leave a review. We appreciate the constructive feedback, and I will pass this on to the team!

Si- Customer Experience Team

Vurdert til 5 av 5 stjerner

Fabric care with style

Delighted with the Fabric Shaver; the design is stylish and of a quality finish. Most importantly it is truly effective in dealing with piling, having used it on expensive woollen and cashmere garments. The goal of the manufacturer was to create definitive balance between performance, ergonomics and design. It has succeeded.

27. januar 2025
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Svar fra Steamery UK

Hi,

Thank you for taking the time to leave a review, we really appreciate it!

Si- Customer Experience Team

Dette er Trustpilot

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Lær mer om andre slags anmeldelser.

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