Was annoyed that I signed up for the £10 discount, and didn't realise until checkout that you had to spend £100 to get this. I don't think it was clear at the outset. I almost cancelled my purchase, b... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was my first order with this company and I was so incredibly impressed with the quality , Ellie in customer services was really helpful with all my questions , my plants pots arrived quickly and... Vis mer
First time ordering from Sproutl and it was hassle-free. I didn't order any plants so I can't say anything about their quality, but the glazed terracotta pot feet I ordered look really solidly made. A... Vis mer
I used Sproutl for the first time recently. After searching for a large outdoor plant pot on several sites on line without success I found just I wanted at Sproutl. I received several updates regardin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hello, we’re Sproutl. Welcome to the modern garden And we believe in growing for all. Who cares if you’ve never picked up a trowel before? This is gardening made easy. To us, a garden can be as small as a windowsill Or a tiny rented patio.
Kontaktopplysninger
Storbritannia
- helpme@sproutl.com
- sproutl.com
4,7
Enestående
159 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
hrilled to receive Golden Wedding Rose…
hrilled to receive Golden Wedding Rose Bush ordered for family Golden Wedding party this weekend. Looks stunningly healthy+ fresh in moist soil...well wrapped so no leakage and well boxed so protected from any damage. Ready to go straight in the ground. Arrived within days of ordering. Thankyou for great service.
28. april 2022
Anmeldelse skrevet uten oppfordring
i had been looking for this particular…
i had been looking for this particular plant - a carpenteria californica - for ages. Ordered it from another supplier only to be let down. Twice! but sproutl came up a winner. Plant arrived in beautiful packaging, completely perfect condition. In my garden the same day. great service!!
27. april 2022
Anmeldelse skrevet uten oppfordring
Excellent customer service
Excellent customer service. Updated all the way through & quick replies. Dealt with Shane, Anna & Ellie who all did a fabulous job. Wouldn't hesitate to recommend or use them again. Thank you.
22. april 2022
Anmeldelse skrevet uten oppfordring
2 Oxford Adirondack Teak chairs
Ordered 2 Oxford Adirondack Teak Armchairs and Footrests from Sproutl as my wife and I had been looking for a while. Absolutely fantastic service, chairs arrived 3 days after ordered, packaging excellent and so easy to put together. Third item I have successfully ordered from Sproutl after Fire Pit & Garden Pots. Fast becoming our go to place for all things Garden related. Thanks Sproutl, great job again.
19. april 2022
Anmeldelse skrevet uten oppfordring
So so sooooo quick!
Wow, quick turn around. Ordered, it came the following day despite being a heavy ceramic plant pot. I was expecting a dispatch notice but never received one. I will defo use these guys again, amazing.
15. april 2022
Anmeldelse skrevet uten oppfordring
Really well packaged boysenberry and it…
Really well packaged boysenberry and it came really quick. Can’t fault.
10. april 2022
Anmeldelse skrevet uten oppfordring
Positive Shopping Experience
Really happy with both orders that I've put through in Sproutl over the last couple of months. Both arrived well on time and in great condition. I'll be back soon
8. april 2022
Anmeldelse skrevet uten oppfordring
Excellent plants and service
I ordered 2 rose plants and they arrived really quickly,were packaged very securely and in excellent condition. very pleased with my purchase and excellent service.
6. april 2022
Anmeldelse skrevet uten oppfordring
Customer service is fantastic
Customer service is fantastic! Ordered 10 pots, two unfortunately broke during delivery. Ellie arranged the replacements immediately and kept us updated. Highly recommended! Thank you Ellie!
5. april 2022
Anmeldelse skrevet uten oppfordring
2 large bee ceramic pots
Was sceptical when ordering but a 1st class service. Ordered 2 large bee pots on Thursday & received them the following Tuesday. Will definetly use again
5. april 2022
Anmeldelse skrevet uten oppfordring
Mothers Day gifts
My son purchased me two plants from this site for mothers day. After only ordering them on Monday the 21st they were with me by Wednesday afternoon. They arrived in brilliant condition and looked great. Packaging was immaculate and couldn't believe how well they transferred the plants.
Would highly recommend and will be using myself for future purchases!
31. mars 2022
Anmeldelse skrevet uten oppfordring
Negative browser experience.
Negative browser experience.
Placed an oder 23.3.22 and received reply straight away informing me that they were onto it and that I should receive order 2-4 days. Received no notification so contacted Sproutl today only to be told item out of stock. I should have been notified sooner. No faith in getting refund dealt with quickly neither.
30. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Sproutl
Hi Sharyn,
We are really sorry about your experience with us, and we thank you for your feedback.
Sproutl is a premium marketplace bringing together the UK's best products from its partner garden centres, nurseries and brands. Whilst we try to ensure only available products appear online for sale, very occasionally the garden centre will notify us after an order has been received by us that they no longer have stock. We’re so sorry that in this case it took longer than we’d have liked to inform you of the delay, and would like like to assure you that we are constantly working with our partners to improve this process.
Regarding the refund, this was processed as soon as we were made aware your pot was out of stock, and this was communicated to you in our previous email conversation. Your refund receipt was also emailed to you separately as discussed.
I hope this goes some way to explain what happened, but please do reach out to us again if you wish to discuss this further.
Warmest wishes,
Anna
Excellent
Reasonable prices, fast delivery and was extremely well packaged! I would definitely recommend sproutl and would 100% use them again
29. mars 2022
Anmeldelse skrevet uten oppfordring
Lovely company to deal with
Lovely company to deal with. What I call ‘real people’, in an ever growing automated world. After sales care second to none, Ellie went above and beyond to help with my order, and I will definitely shop here again.
26. mars 2022
Anmeldelse skrevet uten oppfordring
Looking for outdoor plants to decorate my balcony
I was looking specifically for some hardy outdoor plants to decorate the balcony in my city flat. Sproutl provided an excellent way for me to identify appropriate plants, delivered very quickly, and boxed very securely. Overall fantastic smooth customer experience - won't hesitate to use again.
15. mars 2022
Anmeldelse skrevet uten oppfordring
We love sproutl!
Amazing service. Plant arrived in perfect condition with pot being delivered in pristine condition. Great company.
14. mars 2022
Anmeldelse skrevet uten oppfordring
Very good new company
Very good new company, prompt response and despatch, very pleased with order
14. mars 2022
Anmeldelse skrevet uten oppfordring
Great website
Great website, pot and plant turned up together within 2 days, perfectly packaged :)
14. mars 2022
Anmeldelse skrevet uten oppfordring
I ordered a large quantity of seeds…
I ordered a large quantity of seeds from Sproutl, and they arrived really quickly and were very well packaged (using a minimum of plastic!). I also thought the website was very well designed and informative for people who don't know a lot about gardening.
14. mars 2022
Anmeldelse skrevet uten oppfordring
Good service
Ordered a pot as a gift. Inserted my email incorrectly so would not receive confirmation emails. Contacted the company to advise them of this. Thereafter they kept me up to date with progress of my order.
The pot arrived really quickly and the recipient is happy with the gift.
The company were excellent to deal with. Thank you to the team.
14. mars 2022
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.