I ordered 2 pair of shoes only to have one pair canceled by you all and that was very disappointing. The pair I did receive was very comfortable and that made the cancellation of my second pair even m... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
This was my first time purchasing from Spring Step. I haven't worn the shoes out yet, but from trying them on, both pairs I ordered felt terrific. The styles are very attractive and fun. I will be che... Vis mer
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In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Vis mer
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I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Kontaktopplysninger
West McNab Road 1001, 33069, Pompano Beach, USA
- 1-877-444-6703
- service@springstepshoes.com
- springstepshoes.com
4,6
Enestående
429 anmeldelser
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Spring Step is all that and more!
My orders were delivered when promised, the shoes fit properly, are comfortable and beautiful. I cannot ask for more!
22. oktober 2025
Svar fra Spring Step Shoes
Hello,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
I did not get the shoes yet
I did not get the shoes yet! You people shouldn't be heckling me until I receive the shoes!
22. oktober 2025
Svar fra Spring Step Shoes
Hi Chris,
Thank you for taking the time to share your feedback. We’re very sorry that you received a review request before your order arrived.
Your comments have been shared with our team so we can work to improve the timing of our review requests.
We appreciate your patience, and we hope you’ll enjoy your shoes once they arrive.
Best regards,
Yve
Customer Care Team
Fitting
My wife ordered some shoes for a wedding, and unfortunately they didn’t fit. She’ll be back. She has several pairs and loves them.
14. oktober 2025
Svar fra Spring Step Shoes
Hello Thomas,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Both pairs of shoes I ordered are…
Both pairs of shoes I ordered are perfect. They were shipped and delivered quickly.
22. oktober 2025
Svar fra Spring Step Shoes
Hello Cheryl,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
This shoes are beautiful and very…
This shoes are beautiful and very comfortable. I really like them!!
22. oktober 2025
Svar fra Spring Step Shoes
Hello Mike,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
I will be sending them back. I'm very disappointed.
I will be sending both pair back. They were narrow and the material very stiff.
15. oktober 2025
Svar fra Spring Step Shoes
Hi Shirley,
Thank you for taking the time to share your recent experience with us.
We’re truly sorry to hear that the shoes didn’t meet your expectations in comfort and fit. We understand how important it is for your shoes to feel just right, and we regret that this wasn’t the case.
We sincerely appreciate your feedback, as it helps us improve both our products and service. We hope to have the opportunity to serve you better in the future.
Best Regards,
Yve
Customer Care Team
I love the shoes
I love the shoes, they look very classy. They are very comfortable and will go with just about everything I wear.
16. oktober 2025
Svar fra Spring Step Shoes
Hello Jane,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
My Spring Step order
My Spring Step order
I received my boots very quickly after o sent my order. They are very stylish and true to size. My experience with the company has been excellent.
22. oktober 2025
Svar fra Spring Step Shoes
Hello Nancy,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Good quality shoes & boots designed…
Good quality shoes & boots designed beautifully and different.
21. oktober 2025
Svar fra Spring Step Shoes
Hello Cindy,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
THE COMFORT YOU WONT ANYWHERE BUT SPRING STEP SHOES.
I LOVE THE SHOES AND ALWAYS LOVE SPRINGSTEP SHOES FOR MY COMFORT. HOWEVER I MUST INFORM YOU OF A MISTAKE, THEY SENT ME TWO PAIR OF THE SAME SHOE. SO TO BE HONEST, I WILL SEND YOU THE EXTRA PAIR THAT I DON'T THINK WAS PAID FOR.PLEASE CHECK TO SEE IF I HAVE BEEN CHARGED FOR THE SECOND PAIR. I WANT TO RETURN THE UNPAID PAIR OF SHOES. I WANT TO BE HONEST IN THE PROCESS. GOD BLESS
21. oktober 2025
Svar fra Spring Step Shoes
Hi Janice,
Thank you so much for your kind words and for being a valued Spring Step Shoes customer! We truly appreciate your honesty and want to help get this sorted out for you.
Please contact our Customer Care Team Monday–Friday, 9 a.m.–6 p.m. EST, at 1-877-444-6703 or email service@springstepshoes.com
so we can look into this and assist you further.
— The Spring Step Shoes Team
I purchased three pair of shoes
I purchased three pair of shoes. Unfortunately I had to return them. The store located in Jackson NJ took them back. The clerk was unable to print me my return charge credit and would not give me back my original receipt. I had her sign the original receipt with her name and date of return, and then take a picture so I would have proof of the return.
20. oktober 2025
Svar fra Spring Step Shoes
Hi Phyllis,
Thank you for taking the time to leave a review regarding your recent experience with us. We’re truly sorry that we did not meet or exceed your expectations.
We appreciate you sharing the details about your return at our Jackson, NJ location. I understand how frustrating it must have been not to receive a printed return confirmation or have your original receipt returned.
Please rest assured that we’ve shared your feedback with the store management team so they can address this and ensure a smoother process for future visits.
Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.
Best Regards,
Yve
Customer Care Team
Simple Ordering experience for great looking shoes
It was easy to order,my order came sooner than anticipated, & the shoes are adorable. They are extremely comfortable & very well made.
21. oktober 2025
Svar fra Spring Step Shoes
Hello Lillian,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Shoes came quickly and are great
Shoes came quickly and are great. My fiance loves the shoes i bought her. They are pretty and good quality.
14. oktober 2025
Svar fra Spring Step Shoes
Hello Alexander,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
The boots that I ordered looked like…
The boots that I ordered looked like they may fit a wide calf. There is very little stretch in the portion that I thought may work for a wider calf. That stretchy portion barely moves. Returning them.
21. oktober 2025
Svar fra Spring Step Shoes
Hi Debra,
Thank you for taking the time to leave a review regarding your recent experience with us. We noticed that you rated your interaction with a 3-star review, and we're truly sorry that we did not meet or exceed your expectations.
If you have any feedback on how we could have better served you, we would greatly appreciate it. Your insights are invaluable as we strive to improve and provide the best possible experience for all our customers.
Please feel free to reply directly to this email or reach out if there’s anything else we can do to assist you.
Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.
Happy Spring Step Customer
I was very pleased with 2 out of the 3 items I ordered. I love the quality and comfort of the shoes and slippers. The third pair of shoes just weren’t the right fit for me. Returning the unwanted item was a breeze.
21. oktober 2025
Svar fra Spring Step Shoes
Hello JG,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Sales person very friendly and helpful …
Sales person very friendly and helpful The booties are very unquine very comfortable
20. oktober 2025
Svar fra Spring Step Shoes
Hello Frances,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
My favorite shoe brand
My favorite shoe brand! The shoes are absolutely beautiful and well-made with good arch support and style galore
21. oktober 2025
Svar fra Spring Step Shoes
Hello Jac,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Mother of 3 Needs more Shoes,lol
I’m the biggest fan of spring step shoes, I love them for the creativity and the comfort. Honestly I can’t buy them as much as I would like, 3 autistic kids and one income family with bills, that trumps shoes. However when I do I know that the 8.5 will be perfect and the shoes will make me feel special.
21. oktober 2025
Svar fra Spring Step Shoes
Hello Katie,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
I have over 2 dozen pairs of L'Artiste…
I have over 2 dozen pairs of L'Artiste shoes, booties and sandals. Need I say more....
14. oktober 2025
Svar fra Spring Step Shoes
Hello Diane,
Thank you for your 5 Star review!
Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes.
If there is anything else that I can assist you with, please do not hesitate to reach out.
Have a wonderful day!
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