Really good experience. Maybe it depends on the team you get, but I got a great one. As a plus the support is in English and actually knows how to answer questions. I first tried to use CityHilfer... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I am extremely satisfied with the cleaning service I received. My bathroom was in quite a messy state, with soap scum and grime buildup that had accumulated over time. After the cleaning, I was thorou... Vis mer
Selskapet har svart
The person that came to clean our house had great communication with us and he did a beautiful job of cleaning the kitchen and bathrooms. He also had a pleasant attitude and seemed to enjoy his job.... Vis mer
Selskapet har svart
Made an appointment, was reached via email to provide more detail, everything was confirmed... and then the cleaners never showed up. I waited an hour and then emailed spic&span who told me that the c... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Book online a professional cleaning in 60 seconds. Verified, English & German speaking cleaners available all across Germany. 100% Satisfaction Guarantee. SPIC AND SPAN. Home & Office Cleaning is an online marketplace matching private and commercial customers with experienced cleaners in Germany, France, Poland, Portugal Luxembourg, Austria, and Sweden. Contact our 24/7 Customer Support for more information.
Kontaktopplysninger
Sepapaja 6, 15551, Tallinn, Estonia
- +49 30 588 494 40
- info@spicandspan.de
- spicandspan.de
3,9
Bra
501 anmeldelser
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Value for money
13. april 2026
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your review.
We’re happy to know you felt the service offered good value, and we look forward to assisting you again.
Deep cleaning = Basic Cleaning
We opted for move out deep cleaning, in reality it was like a basic/superficial cleaning.
31. mars 2026
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for sharing your feedback with us. We truly appreciate it and are sorry to hear that the service was not fully satisfactory.
We have also contacted you via email to better understand what happened, as our records show that you rated the service 5 stars on our platform.
We will be happy to address any concerns you may have and resolve them as soon as possible.
Kind regards,
Easy to book and High quality
Easy to book and the two cleaners came on time and left on time. They did a really good job cleaning all the appartment, and I could notice a difference from the before and after. And they work on Sunday!
Ill easily book them again
15. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thanks so much for your kind words!
We’re really happy to hear that everything went smoothly and that you were pleased with the results.
We’d be delighted to assist you again anytime! :)
Really good experience
Really good experience. Maybe it depends on the team you get, but I got a great one. As a plus the support is in English and actually knows how to answer questions.
I first tried to use CityHilfer and they called me the morning of my appointment trying to change the time and sent confusing WhatsApp messages. I canceled and am glad I went with this company instead.
6. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your kind feedback! We’re delighted to hear that you were happy with our support team and the cleaning service.
We look forward to assisting you again.
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your wonderful feedback!
We hope to help again in the future :)
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your wonderful feedback!
We hope to help again in the future :)
Very good cleaning
Very good cleaning. Very committed cleaners. To recommend without any doubt.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your kind words! We’re glad you’re happy with the cleaning.
Your recommendation means a lot to us!
Kate did such a great job
Kate did such a great job, we will definitely be working with her again!
15. januar 2026
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your kind words! We’re thrilled to hear that you were happy with Kate’s work. We look forward to working with you again soon!
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your review! We’re glad you were happy with the cleaning and appreciate your honest feedback.
Does not meet standard
Mediocre cleaning, inexperienced providers…. Cleaner is late to appointment
10. januar 2026
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your feedback. We understand that a corrective cleaning was carried out, and that you were still not fully satisfied. If you could kindly share photos of the areas that were not properly cleaned during that visit, it would be greatly appreciated, as we have not yet received them.
We will share your comments with the provider.
Thank you again for taking the time to leave a review, and we apologize for any inconvenience caused.
Good and bad
At first, I thought their service was good, but overall I was disappointed. I specifically asked and booked services that included limescale removal and other detailed requests, and it did not seem like the cleaners were informed or prepared for those tasks. This makes me question whether the company properly communicates job details to their staff.
I also requested two cleaners, but the service did not feel like a professional move-out deep clean. The job was just okay, and I was expecting a higher standard considering the price. For a move-out cleaning, I expected more professional tools, products, and attention to detail.
Unfortunately, my move-out inspection did not go well. I was told the property still needed additional cleaning, and even the inspection feedback stated that the cleaning job was not done properly.
That said, I do not want to take away from the cleaners’ effort. They clearly worked hard and tried their best. I believe the issue is more with training, preparation, and communication from the company rather than the cleaners themselves.
7. januar 2026
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your feedback. We’re sorry to hear that the service did not meet your expectations, particularly for a move-out deep clean.
We acknowledge your concerns regarding limescale removal, job preparation, and communication. This feedback has been noted and will be addressed with our service providers.
We also appreciate your recognition of the cleaners’ effort.
We value your feedback and will use it to improve our standards going forward. Thank you for bringing this to our attention.
Hervorragende Arbeit
Hervorragende Arbeit, den Preis absolut wert. Ich schätze die Sorgfalt sehr, mit der die Probleme erkannt wurden, die ich anschließend beheben konnte.
27. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your feedback! We’re delighted to hear that you’re satisfied with the service. We look forward to serving you again in the future!
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your kind words! We’re delighted to hear that you found the cleaner thorough and friendly. We’ll be sure to pass on your feedback to the team.
We had a great experience with them
We had a great experience with them. They came at short notice after a tennat left the place dirty and messy, did a deep clean to a very high standard. Was on time and professional. 10 out of 10
10. desember 2025
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your kind words! We’re delighted to hear that the team was able to help on short notice and meet your expectations with a thorough, high-standard clean. We really appreciate your review and look forward to assisting you again in the future!
Alles war gut
8. desember 2025
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your kind words. We look forward to continuing to work with you :)
Very professional and looks good 👌
1. desember 2025
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your wonderful feedback!
We hope to help again in the future :)
Very disappointing experience
Very disappointing experience. They never confirmed the appointment properly, and no one showed up on the scheduled day. Poor communication and completely unreliable service. I do not recommend them.
29. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your feedback; we truly appreciate it.
Our sincerest apologies that the cleaner did not attend. The service provider informed us that there was a misunderstanding regarding the address. They immediately contacted the main telephone number to inform that the cleaner was on the way to the correct address, but unfortunately, this was not accepted.
We would like to clarify that the appointment was confirmed via email in two ways: first, with an automatic message sent to the email used during the booking, and second, with a follow-up communication.
Once again, we sincerely apologize for any inconvenience caused and remain available should you have any questions.
Best regards,
⭐️⭐️⭐️⭐️⭐️ Exceptional Move-Out Cleaning — Fast, Thorough, and Professional!
⭐️⭐️⭐️⭐️⭐️
I couldn’t be happier with the cleaning crew! They arrived right on time, worked quickly, and did an absolutely thorough job getting my flat ready for the landlord inspection. Every surface was spotless — from the kitchen appliances to the bathroom tiles — and they went above and beyond to make sure everything looked perfect.
The team was friendly, professional, and communicated clearly in English, which made the whole process smooth and stress-free. I would highly recommend them to anyone needing a reliable, efficient move-out cleaning service. Thanks to their great work, my landlord inspection went perfectly!
8. november 2025
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were so happy with the cleaning crew and that everything went smoothly for your landlord inspection.
Your kind words mean a lot to us and to the team — we’ll be sure to share your appreciation with them.
Wishing you all the best in your new place,
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your feedback! We’re delighted to hear that you’re satisfied with the service. We look forward to serving you again in the future!
Svar fra SPIC AND SPAN. Home & Office Cleaning (Germany)
Thank you for your kind words! We’re delighted to hear you were happy with Joy's team in Munich.
We truly appreciate your feedback and will forward it to them.
We look forward to serving you again soon!
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