speedaf.com Anmeldelser 86

Zero customer service, I call and it rings then cuts off after 3minutes. I emailed all their contacts no response for days. My goods should have been returned but now it's stuck somewhere in their warehouse and I can't get my refund from Temu. How do we put these criminals to justice?

Speedaf Ghana is one of the worst delivery companies I have experienced. Their workers mark items as delivered even when they have not contacted the recipient to inform them of the item’s arrival.
Staff at the Asafo–Kumasi and Ayeduase–Kumasi offices even threatened to beat me when I questioned why my item was marked as delivered when I had not received it.
I also sent an email to the company regarding this issue, but I have not received any response. This level of service is very disappointing and unprofessional.
Based on my experience, I would advise others to be cautious when trusting them with their purchases.

They have delayed my delivery three times and the riders are so rude and incompetent

I am still requesting for refund for my Naviforce wrist watch I ordered from Aliexpress but Speedaf delivered an Essential Oil to me instead of Naviforce wrist watch written on the parcel. This is to say that Speedaf doesn't guarantee safety of any parcel they are delivering to customers.

No rating at all, my package arrived in their sorting facility on the 8 Feb 2026.... My question is that why are they still keeping my package? I do not owe them. My package is still with them, is in my area. I don't even know where is their s facility. I tried to communicate with them via WhatsApp, tried calling, email nothing at all. I don't think this company exists.

I've received several deliveries from AliExpress to South Africa by Courier Guy without any issue. Now AliExpress has been using SpeedAF for recent deliveries and none of them made it. Those guys are so inept, they don't even know how telephone numbers work. Looks like they got my phone number with +27 XXX country code. Instead of using 0 XXX for a national call they are costantly trying to call XXX without leading 0. Declared me as "unreachable" and returned my parcels. Got in touch with their "help"desk several times, but to no avail. Can't order at AliExpress anymore as long as those guys are in business.

I've dealt with some bad couriers (and some outstanding ones like Takealot and Courier Guy), but Speedaf is the worst yet. My package arrived in the country 20 days ago. They seem to have lost it and are now pretending to have tried to contact me, but that I was uncontactable.
This is false because I can see on my phone logs that no attempt was made to call me. There was also no need to contact me in the first place, because my delivery address is easy to find on Google Maps and Waze.
I see from other reviews that this is their sneaky tactic.
Their WhatsApp chatbot seems to be broken and their service lines are unmanned.
The only exception is that their agent Musa has at least followed up with me several times on my "uncontactable" number and has been trying to locate the package internally. We shall see.
Update 2026/02/26: Muya Logistics WhatsApped me claiming they had delivered my parcel and asking me to confirm delivery. Of course they had not delivered the parcel. I phoned the number and the guy who answered said he'd follow up. Nothing heard by evening, of course.

Worst company ever..use them at your own risk. They handle goods so poorly. A lot of brackages. Its like they throw your goods around or jump on them even after indicating fragile. They dont care at all. You will raise complaints and they will do nothing about it. I WILL NOT RECOMMEND THESE COMPANY TO ANYONE!! TRASH!!

I ordered these Items with the shipping codes below from AliExpress

AP00788850948996

NG138700855R

BR003652863MG

Speedaf have held my packages for a week, they didn’t call me or deliver my packages to me and then they told the seller that I refused the package or they mark it as delivered.
Because of this, the seller can’t refund me and I don’t receive the packages

Speedaf are liars

I wish I could give minus zero... By far THE WORST delivery service in Nigeria. A courier never called, rather I was the one calling to know where he is, later logged into the website and message reads "can't be reached by courier" For God's sake, what kind of total unprofessionalism is this??? I am so angry

Heartless and dangerous incompetence
Speedaf delayed a package containing medication for a dying person, sent a fake “out for delivery” message, then completely disappeared. No rider, no response, no accountability. And it's been 3 weeks! You send out delivery notification with a number that doesn't work. May you people perish.
This is not just bad service, it is reckless and inhumane. When a logistics company cannot be trusted with time-critical medication and cannot even be contacted, it should not be in business.
Avoid Speedaf at all costs.

Is it possible to rate them zero, they are the most useless logistics, liar, thieves, they will claim they call whereas they didn't, don't use them I had 3 different encounter with them, don't deal with them

SPEEDAF IS THE MOST USELESS AND WORST COURIER SERVICE IN THE WHOLE WORLD.

I bought some stuff from China and speedaf was the courier to Kampala- Uganda.
Shipment pays no customs duty but for more than three weeks, the local stuff can’t explain the delay and over time, they stopped picking my calls. It’s the second shipment in a year and the service has been the same.
I advise any one interested in a smooth service to avoid Speedaf especially to Uganda. The office is simply non- functional.

GODFREY L

They are unprofessional and unethical.They have poor customer service and their contact numbers do not work…. They do not offer any real solutions and are overall the worst logistics company ever

Terrible experience with this company.
The delivery agent, showed a complete lack of professionalism: he rarely answers the phone and, when he does, he is arrogant and raises his voice.
For three days he has been saying “I’m on my way,” but he never arrives.

The company itself also doesn’t answer calls, doesn’t reply to messages, and provides poor customer support.

To make things worse, they marked the parcel as “delivered” on their website even though I did not receive it, completely unacceptable.

This company is:
1. Not professional
2.Not transparent
3.Not responsibility
4. Extremely poor service

I truly hope no one goes through what I'm going through. I absolutely do not recommend this company.

Ordered a package since the 1st of November and till today the 21st, no package received. I got two messages saying my package was out for delivery yesterday and till now, nothing. I called the driver yesterday, he didn't pick or even call back. I called 3 times today again and he didn't pick. I called the office to complain, the lady raised her voice at me and was so rude to me. This is a useless company.

I am contacting you regarding a shipment handled by Speedaf that has been stuck in China clearance and that was ordered from yesstyle for over 2 months with no updates or movement lately.

Here are my details:

• Tracking Number: (split shipments)

MA120042732051
MA120042732207
• Order Date: 14/09/2025

• Destination Country: Morocco

• Current Status: Stuck in China clearance for approximately 30day

I would kindly like to request an urgent update on the location and status of my package

The most useless logistics company of all time. And like people said, they should get a zero star for their lack of organization. There’s simply no customer service here cause they never listen to a da*n thing u say. Useless!

Order ZA120116146543
On the 30th of October I received a call from a courier driver letting me know that he is on they way to deliver my order, but until today he never arrived. He started to ignore my calls even the company phone is on voicemail. So yesterday he decided to pick up my call amd told me that he gave my package to another driver because he was late. When I request for the number of the new driver he said he doesn't have. So now I feel like they stole my order