Sparetoolparts Anmeldelser 

699
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Although I used what looked like a chat-bot, I was delighted to reach a real person. James was knowledgeable and gave great advice. I sent over a photo and James was able to identify which parts I nee... Vis mer

Vurdert til 1 av 5 stjerner

Let's be clear: if you don't have the part in stock or at all, do not sell or advertise. Now, three weeks have gone still haven't got The worst experience And stop using excuses, sorry, or somethin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very friendly service when I telephoned to check I was ordering the correct part for my petrol mower. Good delivery time. The Ryobi RLM53175S Brake Cable is a good fix for when the drive /clutch ca... Vis mer

Vurdert til 5 av 5 stjerner

I'm a tad surprised at the (very few) negative reviews I've been reading here. I suppose it's a case of "you just can't please some people". I remember reading one some time ago, relating to a hol... Vis mer

Informasjon om virksomheten

  1. Leverandør av trykkluftverktøy

Skrevet av virksomheten

SpareToolParts.co.uk is one of the fastest growing Powertool spare parts website in the UK, we pride ourselves on our excellent service levels and our ability to source any part you require quickly and most importantly as cheap as possible. We have made our website easy to use, all you need to do is enter the model of your tool and we will do the rest. Our staff take pride in their work ensuring that orders are picked with care and dispatched quickly and efficiently. Once you place an order with SpareToolParts, one of our customer service representatives will be assigned to your purchase and will ensure that everything runs smoothly and the goods are dispatched as soon as possible.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

699 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 47 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(699)

63 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Do Not Order From This Company

Do Not Order From This Company.

I ordered a replacement throttle cable for a strimmer. Payment was taken and then the problems started.

I am now 3 weeks post order and still no stock with this supplier. When queried you will receive an email stating "Brexit" is causing supply issues.... Yes really!!

So save yourself any delays. And order from somewhere that actually holds their own stock. Certainly do not order from here if you need an item in a reasonable timescale

17. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sparetoolparts

Svar fra Sparetoolparts

Hi Alfie

We are sorry we don't have this cable instock ready for immediate dispatch. As soon as we discovered it was on backorder, we did email you advising on this, and because we didnt receive a cancellation email.

We proceeded with the order. There are very few companies that are selling that cable, but if you decide to cancel, hopefully one of them will be able to help if they have stock, if not you may have to wait a similar lead tiime with them too :-(

We are sorry and are trying our best to get this sorted for you ASAP

Vurdert til 1 av 5 stjerner

Still waiting for parts to be delivered…

Still waiting for parts to be delivered from the 18th May!!! Been in touch but nothing doing! I would suggest not to use!
Order No #1000124426
Yes phoned and emailed! No response!

10. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Sparetoolparts

Svar fra Sparetoolparts

Hi Matthew

Thanks for taking the phone call today, as explained we continue to wait on these belts coming in as they weren't instock when ordered.

I'm hoping to get an ETA soon and once I do I'll be back in touch.

We have been let down and so we have let you down

Thanks
James

Vurdert til 1 av 5 stjerner

Scam site

Scam site, do NOT use. Made the mistake of ordering a lawnmower part from this company. Took two months to send my order (and with multiple chaser emails sent). Then they sent completely the wrong part which is of no use to me, despite my sending a photo of the required part to them prior to ordering, and following the link they sent to order this part. This was a month ago. Requested a refund and now they are not responding to emails. I repeat, this is a scam site, do NOT use.

9. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered a pert for a Ryobi pressure…

Ordered a pert for a Ryobi pressure washer, they seemed to be the only suppliers of this part.
Although it took longer than expected, James was very helpful, sending a parts list to clearly identify, and keeping regular contact (that it still hasn't arrived) by sending emails on Friday and Sunday nights.
As a maintenance engineer myself I fully appreciate the problems sourcing parts.

29. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Hi JAMES many thanks for your…

Hi JAMES many thanks for your assistance today in ordering the spare part for my Ryobi strimmer it’s nice to know that you have an empathy with your customers very much appreciated regards Tony 👍👍👍

21. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have two orders from them

I have two orders from them, one has been closed without any information and for this second I am still waiting for delivery, credit card has been charged, but goods have not been despatched is still show processing. Is now over 3 weeks down the line and still nothing!! They not even send any email or text with explanations.

4. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

No Nonsense Service

I was met on the phone with a friendly greeting. I stated to the man what I wanted. He repeated my order, asked me to hold the line, and I didn’t have to wait very long before he returned with description of the item and told me the total price including postage. Very efficient, and obviously was knowledgeable about the item. Tip to management:- Look after this employee, I hope he’s on duty when I ring next time.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

James was very helpful

James was very helpful, I was looking for a spare part for my Makita tool, he quickly sorted this out for me and odered it direct from Germany.

23. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I placed an order back in April 2025…

I placed an order back in April 2025 for my Ryobi sander.
I was initially told the parts were not in stock but had been ordered. After several more emails chasing the delivery i was then told one of the items had arrived but still waiting on the other. Here we are nearly 1 year later and no parts delivered and not able to contact the website as I am being advised it is a scam website by my computer security. I have since asked for a refund but to be honest i don't hold out much hope.

17. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til Sparetoolparts

Svar fra Sparetoolparts

Hi Dave

I'm sorry this order has taken so long!, we just seen your email an hour ago and have sent a reply. But in a nut shell the rubber plate is still on backorder with Ryobi.

I've asked them for an ETA, once they reply I'll be back in touch. Or if needed we can issue a full refund.

If we were a scam website we wouldnt be replying to this message. We do on occasion get a false/postive from scam sites, but a full scan resolves the issues.

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