Although I used what looked like a chat-bot, I was delighted to reach a real person. James was knowledgeable and gave great advice. I sent over a photo and James was able to identify which parts I nee... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Let's be clear: if you don't have the part in stock or at all, do not sell or advertise. Now, three weeks have gone still haven't got The worst experience And stop using excuses, sorry, or somethin... Vis mer
Selskapet har svart
Very friendly service when I telephoned to check I was ordering the correct part for my petrol mower. Good delivery time. The Ryobi RLM53175S Brake Cable is a good fix for when the drive /clutch ca... Vis mer
I'm a tad surprised at the (very few) negative reviews I've been reading here. I suppose it's a case of "you just can't please some people". I remember reading one some time ago, relating to a hol... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
SpareToolParts.co.uk is one of the fastest growing Powertool spare parts website in the UK, we pride ourselves on our excellent service levels and our ability to source any part you require quickly and most importantly as cheap as possible. We have made our website easy to use, all you need to do is enter the model of your tool and we will do the rest. Our staff take pride in their work ensuring that orders are picked with care and dispatched quickly and efficiently. Once you place an order with SpareToolParts, one of our customer service representatives will be assigned to your purchase and will ensure that everything runs smoothly and the goods are dispatched as soon as possible.
Kontaktopplysninger
Portglenone, BT448DT, Belfast, Storbritannia
- (0333) 7721 109
- sales@sparetoolparts.co.uk
- sparetoolparts.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 47 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
James was very helpful and a pleasure…
James was very helpful and a pleasure to deal with
Do Not Order From This Company
Do Not Order From This Company.
I ordered a replacement throttle cable for a strimmer. Payment was taken and then the problems started.
I am now 3 weeks post order and still no stock with this supplier. When queried you will receive an email stating "Brexit" is causing supply issues.... Yes really!!
So save yourself any delays. And order from somewhere that actually holds their own stock. Certainly do not order from here if you need an item in a reasonable timescale

Svar fra Sparetoolparts
Still waiting for parts to be delivered…
Still waiting for parts to be delivered from the 18th May!!! Been in touch but nothing doing! I would suggest not to use!
Order No #1000124426
Yes phoned and emailed! No response!

Svar fra Sparetoolparts
Scam site
Scam site, do NOT use. Made the mistake of ordering a lawnmower part from this company. Took two months to send my order (and with multiple chaser emails sent). Then they sent completely the wrong part which is of no use to me, despite my sending a photo of the required part to them prior to ordering, and following the link they sent to order this part. This was a month ago. Requested a refund and now they are not responding to emails. I repeat, this is a scam site, do NOT use.
Strimmer spool hub, saved me a few quid
The part I needed had to be ordered from the manufacturer. It still turned up pretty quickly. Saved me a fortune. Will definitely use you guys again in the future.
thank you.
Ordered a pert for a Ryobi pressure…
Ordered a pert for a Ryobi pressure washer, they seemed to be the only suppliers of this part.
Although it took longer than expected, James was very helpful, sending a parts list to clearly identify, and keeping regular contact (that it still hasn't arrived) by sending emails on Friday and Sunday nights.
As a maintenance engineer myself I fully appreciate the problems sourcing parts.
Really helpful guy sorted my issue
James a very helpful guy assured me the part he had was the one I needed and the simplicity of sorting my issue much appreciated 5 stars
very professional
He was very helpful sorting my order out
He was very helpful sorting my order out
Hi JAMES many thanks for your…
Hi JAMES many thanks for your assistance today in ordering the spare part for my Ryobi strimmer it’s nice to know that you have an empathy with your customers very much appreciated regards Tony 👍👍👍
I have two orders from them
I have two orders from them, one has been closed without any information and for this second I am still waiting for delivery, credit card has been charged, but goods have not been despatched is still show processing. Is now over 3 weeks down the line and still nothing!! They not even send any email or text with explanations.
Very helpful
Very helpful. Double checked it was the correct bearing
No Nonsense Service
I was met on the phone with a friendly greeting. I stated to the man what I wanted. He repeated my order, asked me to hold the line, and I didn’t have to wait very long before he returned with description of the item and told me the total price including postage. Very efficient, and obviously was knowledgeable about the item. Tip to management:- Look after this employee, I hope he’s on duty when I ring next time.
10 OUT OUT OF 10 GREAT SERVICE
10 OUT OUT OF 10 GREAT SERVICE, THE BEST
Went out of there way to help me find…
Went out of there way to help me find the parts I need will definitely be ordering from them again
James was very helpful,great…
James was very helpful,great service,will use again
James was very helpful
James was very helpful, I was looking for a spare part for my Makita tool, he quickly sorted this out for me and odered it direct from Germany.
They contacted me about the order to…
They contacted me about the order to make sure that it was what I wanted. Very polite and helpful over the phone.
I placed an order back in April 2025…
I placed an order back in April 2025 for my Ryobi sander.
I was initially told the parts were not in stock but had been ordered. After several more emails chasing the delivery i was then told one of the items had arrived but still waiting on the other. Here we are nearly 1 year later and no parts delivered and not able to contact the website as I am being advised it is a scam website by my computer security. I have since asked for a refund but to be honest i don't hold out much hope.

Svar fra Sparetoolparts
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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