I recently purchased some SpanxShape Mid-Thigh Sheer pantyhose. Spanx has long been the standard for high-quality, well-constructed pantyhose. Or at least they used to be!! These sheer pantyhose roll... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They have some great items with soft and comfortable materials. A few of the items I ordered recently were a bit off, and the original shipping to receive was absurdly slow. The return process has bee... Vis mer
Selskapet har svart
I've ordered several pieces, and Im very pleased with all of them. My orders have been as expected and the deliveries have gone well. No returns as of yet.
I ordered some spanx leggings and they arrived with a slight defect on them. I emailed the customer service with a picture and explained I didn't want to pay £16.99 shipping fee to return them. They... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to SPANX, a brand that has transformed the world of apparel with groundbreaking shapewear and beyond. Founded in 2000 by Sara Blakely, SPANX has become a global leader in innovative fashion solutions, offering a diverse range of products designed to enhance your everyday style and comfort. From our iconic shapewear to our expanding lines of activewear, lingerie, and loungewear, Spanx is dedicated to creating high-quality, functional garments that empower and inspire. Explore Spanx today and discover how our innovative solutions can transform your wardrobe and boost your confidence. From everyday essentials to special occasion wear, Spanx is your go-to destination for fashion that combines comfort and style.
Kontaktopplysninger
3035 Peachtree Road Northeast STE 200, 30305, Atlanta, USA
- (888) 806-7311
- contactus@spanx.com
- spanx.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 69 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I've ordered several pieces
I've ordered several pieces, and Im very pleased with all of them. My orders have been as expected and the deliveries have gone well. No returns as of yet.
I recently purchased some SpanxShape…
I recently purchased some SpanxShape Mid-Thigh Sheer pantyhose. Spanx has long been the standard for high-quality, well-constructed pantyhose. Or at least they used to be!! These sheer pantyhose rolled at the top no matter what I did. They went in the garbage after one use, and I spent $38. Junk!!
So rough like soaked in starch. Rough like harsh fabric
I ordered a pair of jeans in my size on sale. So I asked if I could exchange them for another size since all sales are final. The jeans were so harsh it appeared they had been soaked in starch for 30 years. Like cardboard. Spanx quality is subpar. Buyer Beware
Not much bust support straps need a bit…
Not much bust support straps need a bit more padding but comfy on torso doesnt ride up
Excellent customer service
I ordered some spanx leggings and they arrived with a slight defect on them. I emailed the customer service with a picture and explained I didn't want to pay £16.99 shipping fee to return them.
They were brilliant and sent me another pair with no hesitation. Really impressed with the service.
Great Clothes
Great Clothes! Very Comfy and fit nicely!
LOVE, LOVE AND LOVE SPANX!
I LOVE the support, comfort, durability, pricing (of course), selection of styles, colors and timely shipping! I have worned SPANX intimates for many years. The quality of their merchandise does not change as I have experienced with many other well known shapewear & intimate manufacturers. The new additions to SPANX only are for the better! LOVE SPANX!!
NO POCKETS IN THE PANTS OR TOP!!!!
NO POCKETS IN THE PANTS OR TOP!!!!
Where do I put my phone?? I ordered a set to wear on the plane to Scandinavia but it took so long (over two weeks) I could not use it. Then I decided to order another color ( had not worn the first yet) for trip to Scotland got dressed this am and was totally shocked about the lack of pockets!!

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Rips on first wear literally and did…
Rips on first wear literally and did not appreciate their customer service. Liars and shady and refuse to pass to supervisors. Company culture as strong as their tights.

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High marks for Cindy, Aaron and one person whose name I forget.
I initially spoke with the person who took my order, whose name I didn't write down, and later spoke with Cindy and then with Aaron. My 41 year old daughter has a chromosomal disorder, resulting, among other issues, with weak hands and a body that isn't shaped in a typical fashion. At 4'8" she is short waisted and wears an adult extra small or large child size on top, but waist down to just below her butt she's a curvy (never lost her one-year-old belly) adult size 12. Anything I buy her requires altering her clothes, shortening pants by 6"-8", sleeves by 4"-6", and taking in the waistband of her pants by 2". A dress has to be purchased to accommodate her butt but then has to be majorly altered above the waist. I told this to both Cindy and Aaron and the person with whom I placed the order. Two different styles were suggested, which I ordered in two different sizes. One style didn't work, the second one could have, except the size that would hold in her stomach required stronger hands. She's very independent, and couldn't put that size on by herself. I had to return everything. Spanx listened to me each time, and never charged me shipping fees both for the shipment and the return. In addition, while one of the styles in the two sizes stated they couldn't be returned, I was allowed to do so. While the Spanx didn't work out for my daughter, I was very impressed that each person at Spanx tried very hard, and cared about my daughter's experience. The value of a company is not simply about a quality product (which Spanx delivers, both in function and soft ,smooth material) but in the customer service. Spanx does both. Thank you, thank you, thank you.

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Products good. Process flawed.
They have some great items with soft and comfortable materials. A few of the items I ordered recently were a bit off, and the original shipping to receive was absurdly slow. The return process has been even worse, it's taken weeks and still awaiting finalization. I like the brand but would probably not purchase direct from them again.

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Best Customer Service
Can't say enough about the customer service experience. They made it right, no questions asked, and answered so quickly. Made the process so easy. Customer for life. The quality of the jeans is great and the customer service was top notch

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Spanx is steps ahead
Spanx is one of those brands that go above and beyond for customer service which is rare these days. Out of the 30+ orders I've made, I had an issue with one item (was too big) which was very quickly taken care of. They made my return super easy. The quality is amazing of their clothing and additionally, they have amazing reward perks such as a free panty after so many purchased. Other companies need to take note!

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What began as a problem was rectified quickly
I placed two separate orders on September 6, 2026 and as of September 11, 2026 the status of my order still only shows placed. After leaving a negative review, I received an email stating a representative would contact me. Within hours I was contacted with the order fulfilled and shipped arriving only two days later. This is a kind of customer service I would expect from a company this size. Bravo Spanx, bravo for turning a negative experience into a truly positive one.

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Marvelous customer service
Marvelous customer service! They just helped me with an order whose delivery had gotten snarled up by an interstate move. Lovely to deal with and very generous!

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The product is outstanding
The product is outstanding. Very comfortable and great prices!

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Excellent quality and best customer service
I ordered a beautiful pair of brown leggings which were too small. I reordered and our financial circumstances changed. I asked for a full refund which they supplied. I am a fan! Not many Co's are this compassionate. Thank you

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My only issue is sizing…
My only issue with this store is sizing and shipping. I normally wear a medium/large bottom so I ordered 2 extra large mild compression short. I could not get them past my thighs. Why anyone that small would need shapewear, I don’t know. They charged me $14 shipping to get them to me and then charged me another $14 to return them. I could have put them in a five dollar USPS bag and saved myself nine dollars. They could have done the same and saved me nine more dollars to get them to me.My advice, if you need to buy shapewear, physically go to a store and try it on and avoid the shipping charges. i’m done buying from stores that charge shipping. With the billions that they make every year they should throw that in or at least severely reduce the cost to the customer.****Thank you for your response, but I was charged $7 per pair, even though they were shipped back in the same bag you deducted $14 from my refund. I will be calling in the morning to straighten this out.

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Designer forgot about the female form.
I had ordered from Spanx a few years ago without any issues. Recently ordered some high-waisted light-control boyshorts which had boa-constictor leg elastic. Ridiculous. Sent them back for the Supima cotton boyshorts, which were fine in the leg, but the vulvar area was not designed with a human woman in mind. I'm sure they would fit Spongebob Squarepants just fine, though. Unwearable. Both items were the same price, but Spanx said they couldn't do an exchange unless it was the same style. Why would I want another color or size of the style I hated? Anyway, I am a very squeaky wheel with plenty of time, so I eventually got an exchange and a full refund "as a one-time courtesy." It was not easy, and there will not be a second time for me. I'm not sure who is designing this stuff, maybe it's AI, who can't even count fingers.

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BEWARE
BEWARE – I would not recommend ordering from here.
I don’t typically write reviews, but I feel an honest and fair account of my experience is necessary as I would hate for anyone else to have the same experience.
The sizing was completely off, and I was then faced with a £20 fee to make a return. Even more frustratingly, one of the items I attempted to return was refused, despite being within the stated returns window.
Overall, the whole experience has been extremely disappointing and has left me feeling that ordering from here simply isn’t worth the hassle or expense.
I would not order from here again, and honestly wish I hadn’t placed my original order. I would strongly recommend avoiding

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