SPANX Anmeldelser 

303
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I recently purchased some SpanxShape Mid-Thigh Sheer pantyhose. Spanx has long been the standard for high-quality, well-constructed pantyhose. Or at least they used to be!! These sheer pantyhose roll... Vis mer

Vurdert til 3 av 5 stjerner

They have some great items with soft and comfortable materials. A few of the items I ordered recently were a bit off, and the original shipping to receive was absurdly slow. The return process has bee... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've ordered several pieces, and Im very pleased with all of them. My orders have been as expected and the deliveries have gone well. No returns as of yet.

Vurdert til 5 av 5 stjerner

I ordered some spanx leggings and they arrived with a slight defect on them. I emailed the customer service with a picture and explained I didn't want to pay £16.99 shipping fee to return them. They... Vis mer

Informasjon om virksomheten

  1. Dameklesbutikk

Skrevet av virksomheten

Welcome to SPANX, a brand that has transformed the world of apparel with groundbreaking shapewear and beyond. Founded in 2000 by Sara Blakely, SPANX has become a global leader in innovative fashion solutions, offering a diverse range of products designed to enhance your everyday style and comfort. From our iconic shapewear to our expanding lines of activewear, lingerie, and loungewear, Spanx is dedicated to creating high-quality, functional garments that empower and inspire. Explore Spanx today and discover how our innovative solutions can transform your wardrobe and boost your confidence. From everyday essentials to special occasion wear, Spanx is your go-to destination for fashion that combines comfort and style.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

303 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 69 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(303)

88 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

I recently purchased some SpanxShape…

I recently purchased some SpanxShape Mid-Thigh Sheer pantyhose. Spanx has long been the standard for high-quality, well-constructed pantyhose. Or at least they used to be!! These sheer pantyhose rolled at the top no matter what I did. They went in the garbage after one use, and I spent $38. Junk!!

30. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

I ordered some spanx leggings and they arrived with a slight defect on them. I emailed the customer service with a picture and explained I didn't want to pay £16.99 shipping fee to return them.
They were brilliant and sent me another pair with no hesitation. Really impressed with the service.

14. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

LOVE, LOVE AND LOVE SPANX!

I LOVE the support, comfort, durability, pricing (of course), selection of styles, colors and timely shipping! I have worned SPANX intimates for many years. The quality of their merchandise does not change as I have experienced with many other well known shapewear & intimate manufacturers. The new additions to SPANX only are for the better! LOVE SPANX!!

1. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

NO POCKETS IN THE PANTS OR TOP!!!!

NO POCKETS IN THE PANTS OR TOP!!!!
Where do I put my phone?? I ordered a set to wear on the plane to Scandinavia but it took so long (over two weeks) I could not use it. Then I decided to order another color ( had not worn the first yet) for trip to Scotland got dressed this am and was totally shocked about the lack of pockets!!

6. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

We appreciate you letting us know how to improve with our products, and we're sorry we didn't meet your needs. We are committed to meeting our customer's product needs, so rest assured, we'll be passing along your experience to the correct team for further review.

Furthermore, we would love the chance to get you into a style you'll love (like our AirEssentials® Slim Cuff Jogger that features pockets!). Please feel welcome to email us at contactus@spanx.com if you're open to a product recommendation from one of our SPANX Stylists!

Vurdert til 1 av 5 stjerner

Rips on first wear literally and did…

Rips on first wear literally and did not appreciate their customer service. Liars and shady and refuse to pass to supervisors. Company culture as strong as their tights.

2. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Thank you for your feedback, and we're so sorry to hear about your product ripping! We stand by our products, and in our commitment to provide the best quality products and service, want to fully resolve your issue.

While we don't have access to your order details on TrustPilot, if possible, we would appreciate you emailing us at contactus@spanx.com so that we can make this right with you.

Vurdert til 5 av 5 stjerner

High marks for Cindy, Aaron and one person whose name I forget.

I initially spoke with the person who took my order, whose name I didn't write down, and later spoke with Cindy and then with Aaron. My 41 year old daughter has a chromosomal disorder, resulting, among other issues, with weak hands and a body that isn't shaped in a typical fashion. At 4'8" she is short waisted and wears an adult extra small or large child size on top, but waist down to just below her butt she's a curvy (never lost her one-year-old belly) adult size 12. Anything I buy her requires altering her clothes, shortening pants by 6"-8", sleeves by 4"-6", and taking in the waistband of her pants by 2". A dress has to be purchased to accommodate her butt but then has to be majorly altered above the waist. I told this to both Cindy and Aaron and the person with whom I placed the order. Two different styles were suggested, which I ordered in two different sizes. One style didn't work, the second one could have, except the size that would hold in her stomach required stronger hands. She's very independent, and couldn't put that size on by herself. I had to return everything. Spanx listened to me each time, and never charged me shipping fees both for the shipment and the return. In addition, while one of the styles in the two sizes stated they couldn't be returned, I was allowed to do so. While the Spanx didn't work out for my daughter, I was very impressed that each person at Spanx tried very hard, and cared about my daughter's experience. The value of a company is not simply about a quality product (which Spanx delivers, both in function and soft ,smooth material) but in the customer service. Spanx does both. Thank you, thank you, thank you.

24. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Hi there! Thank you so much for sharing your experience. While we're sorry we couldn't get your daughter in a style that would best meet her fit needs, we are grateful you both gave us the chance to support her as best as we could. If you ever need support here at SPANX, please feel welcome to email us at contactus@spanx.com.

We're always happy to help ❤️

Vurdert til 3 av 5 stjerner

Products good. Process flawed.

They have some great items with soft and comfortable materials. A few of the items I ordered recently were a bit off, and the original shipping to receive was absurdly slow. The return process has been even worse, it's taken weeks and still awaiting finalization. I like the brand but would probably not purchase direct from them again.

1. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Hi there! Thanks for sharing your experience, and we're sorry to hear about the delays on your return refund. We forwarded your feedback to the correct team at SPANX to see how we can partner with our carrier to do better in the future.

In the meantime, we do see you've received your refund! Thank you for your patience while you received that.

If you're open to shopping with us again in the future, please feel welcome to email us at contactus@spanx.com so that we can lend a hand as soon as possible.

Vurdert til 5 av 5 stjerner

Best Customer Service

Can't say enough about the customer service experience. They made it right, no questions asked, and answered so quickly. Made the process so easy. Customer for life. The quality of the jeans is great and the customer service was top notch

16. september 2026
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Svar fra SPANX

We love to hear this! Everything we do is rooted in our commitment to doing our best for our customers, and we appreciate you being one of them. If you're ever open to a styling recommendation for other SPANX products that will be great additions to your wardrobe, let us know!

Vurdert til 5 av 5 stjerner

Spanx is steps ahead

Spanx is one of those brands that go above and beyond for customer service which is rare these days. Out of the 30+ orders I've made, I had an issue with one item (was too big) which was very quickly taken care of. They made my return super easy. The quality is amazing of their clothing and additionally, they have amazing reward perks such as a free panty after so many purchased. Other companies need to take note!

30. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

We appreciate you sharing your experience with us, and are grateful you've been a long time customer of ours! We're eager to cultivate your connection with us for years to come, so feel welcome to email us at contactus@spanx.com if you ever need support with anything. ❤️

Vurdert til 5 av 5 stjerner

What began as a problem was rectified quickly

I placed two separate orders on September 6, 2026 and as of September 11, 2026 the status of my order still only shows placed. After leaving a negative review, I received an email stating a representative would contact me. Within hours I was contacted with the order fulfilled and shipped arriving only two days later. This is a kind of customer service I would expect from a company this size. Bravo Spanx, bravo for turning a negative experience into a truly positive one.

9. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Thank you for your review! We're committed to supporting our customers as best as possible, and we appreciate you giving us a chance to do so. Please know that if you ever have any further questions or concerns with your SPANX orders, we're happy to help you! You can email us at contactus@spanx.com.

Vurdert til 5 av 5 stjerner

Marvelous customer service

Marvelous customer service! They just helped me with an order whose delivery had gotten snarled up by an interstate move. Lovely to deal with and very generous!

10. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Thank you for sharing your feedback! We're happy to have helped you when you needed it, and please feel welcome to reach out if you ever have any more questions.

Vurdert til 5 av 5 stjerner

The product is outstanding

The product is outstanding. Very comfortable and great prices!

9. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

We love to hear this! Thank you for taking time out of your day to share your experience with our product. If you're ever open to getting a personalized styling recommendation for another one of our products, please feel welcome to reach out - we're happy to help.

Vurdert til 5 av 5 stjerner

Excellent quality and best customer service

I ordered a beautiful pair of brown leggings which were too small. I reordered and our financial circumstances changed. I asked for a full refund which they supplied. I am a fan! Not many Co's are this compassionate. Thank you

7. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Thanks for sharing your customer experience with us. We're happy to hear that we were able to fully support your needs, and we'll make sure to forward this feedback to the appropriate team for a personal kudos on your behalf.

Please don't hesitate to ever reach out if you ever need any SPANX support!

Vurdert til 3 av 5 stjerner

My only issue is sizing…

My only issue with this store is sizing and shipping. I normally wear a medium/large bottom so I ordered 2 extra large mild compression short. I could not get them past my thighs. Why anyone that small would need shapewear, I don’t know. They charged me $14 shipping to get them to me and then charged me another $14 to return them. I could have put them in a five dollar USPS bag and saved myself nine dollars. They could have done the same and saved me nine more dollars to get them to me.My advice, if you need to buy shapewear, physically go to a store and try it on and avoid the shipping charges. i’m done buying from stores that charge shipping. With the billions that they make every year they should throw that in or at least severely reduce the cost to the customer.****Thank you for your response, but I was charged $7 per pair, even though they were shipped back in the same bag you deducted $14 from my refund. I will be calling in the morning to straighten this out.

22. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Thanks for sharing your sizing and shipping feedback, and we're sorry you weren't happy with your experience. We definitely understand wanting to make sure you're in your best size, as well as wanting a more cost effective returns process in case things don't work out.

While there does happen to be a $7 return shipping fee, we do offer free size exchanges in case you ever need to size down or up on a style. Further details on our return and exchange policy can be found on spanx.com/returns.

In the meantime, if you ever decide to give us another chance, please email us at contactus@spanx.com so that we can make sure to provide you personalized support.

Vurdert til 1 av 5 stjerner

Designer forgot about the female form.

I had ordered from Spanx a few years ago without any issues. Recently ordered some high-waisted light-control boyshorts which had boa-constictor leg elastic. Ridiculous. Sent them back for the Supima cotton boyshorts, which were fine in the leg, but the vulvar area was not designed with a human woman in mind. I'm sure they would fit Spongebob Squarepants just fine, though. Unwearable. Both items were the same price, but Spanx said they couldn't do an exchange unless it was the same style. Why would I want another color or size of the style I hated? Anyway, I am a very squeaky wheel with plenty of time, so I eventually got an exchange and a full refund "as a one-time courtesy." It was not easy, and there will not be a second time for me. I'm not sure who is designing this stuff, maybe it's AI, who can't even count fingers.

16. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Thank you for sharing your experience with our products and sizing, and we're sorry to hear these styles didn't fit your needs. Rest assured, we're committed to ensuring our customers feel empowered in their SPANX products. As such, we're going to make sure to forward your design feedback to our the correct teams for further review.

With that in mind, if you ever would like to revisit SPANX, please know that we would love to support you with a personalized sizing and styling recommendation from one of our SPANX Stylists to make sure you're in a product that you love. Just email us at contactus@spanx.com, and we'll be happy to take next steps with you.

Vurdert til 1 av 5 stjerner

BEWARE

BEWARE – I would not recommend ordering from here.

I don’t typically write reviews, but I feel an honest and fair account of my experience is necessary as I would hate for anyone else to have the same experience.

The sizing was completely off, and I was then faced with a £20 fee to make a return. Even more frustratingly, one of the items I attempted to return was refused, despite being within the stated returns window.

Overall, the whole experience has been extremely disappointing and has left me feeling that ordering from here simply isn’t worth the hassle or expense.

I would not order from here again, and honestly wish I hadn’t placed my original order. I would strongly recommend avoiding

10. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra SPANX

Hi there, thank you for sharing your experience and we're sorry to hear you haven't had a good experience with your products and shipping. We definitely want you to feel confident in our products and sizing, and would love the chance to make this right with you. Please email us at contactus@spanx.com with your order number so that we can take next steps with you.

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