I had a great experience with Spacer. The whole process was smooth, easy, and hassle-free from start to finish. A special thank you to Sarah for her outstanding customer service. She was professi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sarah from spacer so helpful and resolved all my issues. There is no doubt on the customer support that they provided to end users however spacer has to improve in many fronts like increasing the staf... Vis mer
Selskapet har svart
All through our two year contract with a couple of different clients with Spacer and Parkhound in the CBD of Sydney Sarah and other team members always made sure my questions were answered. Even if... Vis mer
Selskapet har svart
Great Service!! Managed to find a local park available and from that moment the process was so easy. Signed up, was allocated the park, met the owner who gave me aceess and it really was as simple... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Spacer.com.au
Skrevet av virksomheten
Spacer.com.au is Australia’s Premier Peer-to-Peer Marketplace for Self Storage, linking Hosts (people WITH space) with Renters (people WHO NEED space).
Founded in 2015, the business provides an efficient and more cost effective self-storage solution for your boat, car, caravan, furniture and household goods, in a secure environment for all users. Spacer is proud to be a part of the growing sharing economy.
Money Back Guarantee
A little peace of mind
If you make a booking through Spacer, you are protected by our money back guarantee. For all our valued Spacer Renters, you will be reimbursed in full if:
- The issue is raised within 24 hours of the booking confirmation, and
- The space is unavailable at the date and time of your agreement, or
- There is a significant error in address or description of space, or
- Your vehicle cannot fit in the space
Please note:
- Removalist fees, alternative parking or transport costs, towing charges and any fines are not included as part of the money back guarantee
- Issues not included above, including change of mind, are not covered by our money back guarantee
- Your issue will be confirmed with the Host
Kontaktopplysninger
6 Middlemiss St, 2061, Milsons Point, Australia
- 1300 500 538
- support@spacer.com.au
- spacer.com.au
4,5
Enestående
627 anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Keep up the good work my friend
Keep up the good work my friend
26. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for your kind words—we truly appreciate your support!
Well if I get this place
23. desember 2025
Svar fra Spacer.com.au
Thank you for your 5‑star rating and support!
Booking made and paid -for location…
Booking made and paid -for location just advised it shouldn’t be up-no longer available -I’ve had no further contact
13. desember 2025
Svar fra Spacer.com.au
Thank you for bringing this to our attention. We’re very sorry to hear that the location you booked and paid for was no longer available, and that you haven’t received further contact since. This is not the experience we want for our customers. We’ll follow up with the host to ensure listings are kept accurate and available, and we’ll review your booking to make sure the issue is resolved promptly. We appreciate your patience and feedback.
Clarissa responds very timely and…
Clarissa responds very timely and helpfully to my concerns.
18. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you for your feedback! We’re delighted to hear that Clarissa was timely and helpful in addressing your concerns. We’ll be sure to share your kind words with her.
Svar fra Spacer.com.au
Thank you so much for your 5‑star rating! Your feedback means a lot to us.
Poor Management and Zero Support from Spacer
This was my first time using Spacer, and it has been extremely disappointing. My first booking was declined twice for no reason. On my second booking, I received a message from the host saying the space had been double-booked, leaving me with nowhere to park again.
This entire experience has wasted my time and energy, severely disrupted my plans, and forced me to spend even more effort finding an alternative solution. Spacer provided no support, no protection, and no compensation whatsoever. None of this was my fault, yet I am the one who ended up suffering the consequences of their chaotic and poorly managed system.
I will never use Spacer again, nor would I recommend it to anyone. Their management is disorganized, and when issues occur, renters are left to bear all the losses on their own.
6. desember 2025
Svar fra Spacer.com.au
Thank you for sharing your experience, and we’re truly sorry for the inconvenience this has caused. This isn’t the level of service we aim to provide. Please know that we take this matter seriously and are committed to resolving it. Our Customer Success Team will be in touch shortly to assist you. Thank you for your patience—we’ll work to get this sorted as quickly as possible.
I found Clarisse very helpful with my…
I found Clarisse very helpful with my issue. She went out of her way to explain matters then she listened to my side.
Her work was very much appreciated.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you for sharing your feedback! We’re so glad Clarisse was able to assist you thoroughly and take the time to listen and explain. We’ll make sure your kind words reach her—your appreciation means a lot to us.
Excellent service from Clarisse
Excellent Customer Service from Clarisse in regard our booking. Helpful and prompt responses via email. Great experience with using Spacer. Highly recommend.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you for your wonderful feedback! We’re delighted to hear that Clarisse provided excellent support and prompt communication for your booking. We’ll be sure to share your kind words with her. We truly appreciate your recommendation and look forward to assisting you again!
Had a great experience with Spacer
Had a great experience with Spacer. There was a small issue during my booking, but it was handled very professionally.
Special thanks to Sarah for her calm, respectful, and solution-focused communication — really appreciated her support throughout. Highly recommend.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for sharing your experience! We’re glad the issue was handled smoothly and that Sarah’s calm and solution-focused support made a difference. We’ll be sure to pass along your kind words to her. We truly appreciate your recommendation and look forward to serving you again!
The admin team (Sarah) has been very…
The admin team (Sarah) has been very helpful in getting a refund for me from the host. SPACER followed up with the host regularly without my prompting to try and get the issue resolved as fast as possible.
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you for sharing your experience! We’re delighted to hear that Sarah and our admin team were able to assist you promptly and that SPACER’s follow‑up helped resolve the issue smoothly. Your feedback means a lot, and we’ll be sure to pass on your appreciation to Sarah. We’re glad we could make the process easier for you.
Excellent customer service
Excellent customer service, special mention to Clarisse who helped me with my last enquiry and was so kind and helpful & prompt responses.
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for your kind words! We’re delighted to hear about your excellent experience. We’ll be sure to share your feedback with Clarisse—she’ll be thrilled to know her kindness and prompt support made such a positive impact. We truly appreciate your trust in our service and look forward to assisting you again.
click and done TY
29. november 2025
Svar fra Spacer.com.au
Thank you for giving us a 5‑star rating! We truly appreciate your feedback.
"Sarah provided exceptional service
"Sarah provided exceptional service — professional, courteous, and attentive throughout. Truly a 5-star experience!"
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for your wonderful feedback. We’re delighted to hear that Sarah provided you with exceptional service and made your experience truly 5-star. We’ll be sure to share your kind words with her — it means a lot to our team.
I might hav found a place easier than…
I might hav found a place easier than other ways
16. november 2025
Svar fra Spacer.com.au
That’s great to hear! We’re glad you found a place more easily through our platform compared to other options. Thank you for sharing your experience — it’s feedback like this that helps us know we’re making the process simpler and more convenient.
Svar fra Spacer.com.au
Thanks so much for your feedback! We're glad to hear the process was easy and that you found the right space in the right area. We appreciate you choosing us and look forward to helping again in the future!
CJ was very prompt and helpful with…
CJ was very prompt and helpful with resolving my issues and bookings.
3. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for your kind words about CJ! We're delighted to hear that your experience was smooth and helpful. CJ will be thrilled to know their support made a difference. If there's anything else we can assist you with, we're always here for you!
Clarisse was very helpful with my…
Clarisse was very helpful with my inquiry and made everything stress free!
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much! We’re glad to hear Clarisse made your experience smooth and stress-free. I’ll be sure to pass your kind words along—she’ll really appreciate it!
CJ me atendió rápidamente y muy…
CJ me atendió rápidamente y muy profesional,con personas y profesionales así da gusto gestionar cualquier problema
22. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for your kind words! We’re thrilled to hear that CJ assisted you promptly and professionally. It’s always our goal to make problem-solving easy and pleasant, and feedback like yours truly means a lot to us.
I had a really good experience with Spacer.ith…
I had a really good experience with spacer. I hired a unit that I thought would suit my requirements. I paid up front and then went to look at it. It didn't quite suit . I told this to the owner and said I was sorry but I couldn't use it. I emailed spacer and told them. Because there is a 24 hr cooling off period they refunded my money back. That to me makes Spacer a very trustworthy company and I would definitely recommend them for storing your goods. Thank you Spacer.
17. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for sharing your experience! We’re really glad to hear that the 24-hour cooling-off period gave you peace of mind and that our team was able to support you quickly. Your kind words mean a lot, and we truly appreciate your recommendation. If you ever need storage again, we’ll be here to help!
Sarah was wonderful and so quick in…
Sarah and Clarisse were wonderful and so quick in resolving my enquiry. They were very supportive. Thanks heaps
18. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Spacer.com.au
Thank you so much for your lovely feedback! We're thrilled to hear that Sarah and Clarisse were able to support you quickly and effectively. We'll be sure to pass your kind words along—they’ll really appreciate it. If there's anything else we can assist you with, we're always here to help!
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