Spacer.com.au Anmeldelser 

627
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a great experience with Spacer. The whole process was smooth, easy, and hassle-free from start to finish. A special thank you to Sarah for her outstanding customer service. She was professi... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Sarah from spacer so helpful and resolved all my issues. There is no doubt on the customer support that they provided to end users however spacer has to improve in many fronts like increasing the staf... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

All through our two year contract with a couple of different clients with Spacer and Parkhound in the CBD of Sydney Sarah and other team members always made sure my questions were answered. Even if... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great Service!! Managed to find a local park available and from that moment the process was so easy. Signed up, was allocated the park, met the owner who gave me aceess and it really was as simple... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Utleielager
  2. Billager
  3. Båtlager
  4. Bobillager
  5. Lager

Om Spacer.com.au

Skrevet av virksomheten

Spacer.com.au is Australia’s Premier Peer-to-Peer Marketplace for Self Storage, linking Hosts (people WITH space) with Renters (people WHO NEED space).

Founded in 2015, the business provides an efficient and more cost effective self-storage solution for your boat, car, caravan, furniture and household goods, in a secure environment for all users. Spacer is proud to be a part of the growing sharing economy.

Money Back Guarantee

A little peace of mind

​If you make a booking through Spacer, you are protected by our money back guarantee. For all our valued Spacer Renters, you will be reimbursed in full if:

  • The issue is raised within 24 hours of the booking confirmation, and
  • The space is unavailable at the date and time of your agreement, or
  • There is a significant error in address or description of space, or
  • Your vehicle cannot fit in the space

Please note:

  • Removalist fees, alternative parking or transport costs, towing charges and any fines are not included as part of the money back guarantee
  • Issues not included above, including change of mind, are not covered by our money back guarantee
  • Your issue will be confirmed with the Host


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

627 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(627)

150 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Spacer Customer Champion Award goes to Sarah

They are amazing especillay their Customer Support person Sarah. I have dealt with Sarah 3 times now regarding a parking matter and she has been very responsive and on-time with her answers.

Great experience with Spacer so far. I would highly recommend.

PS. give Sarah a raise - such star employees are rare to find these days.

15. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Spacer.com.au

Svar fra Spacer.com.au

Wow, thank you for your amazing feedback! We're so happy to hear that Sarah has provided you with excellent support each time you've reached out. We truly appreciate your recommendation and will make sure to share your kind words with Sarah and our team. And we agree—she’s a star! If you ever need assistance again, we’re always here to help!

Vurdert til 5 av 5 stjerner

Spacer great for car space rental

Spacer found the car space I'm renting very quickly. Clarissa is great to deal with and always answers my queries promptly.

9. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Spacer.com.au

Svar fra Spacer.com.au

Thank you for your kind words! We're so glad to hear that you found a parking space quickly and that Clarissa has been helpful and responsive. We’ll be sure to pass along your praise to her. If you ever need anything, we’re always here to help!

Vurdert til 5 av 5 stjerner

Exceptional (customer) service with Spacer!

I was searching for a storage solution for my weekend car during a move and stumbled upon Spacer. From the start, I was amazed by their responsive customer service—something that’s sadly rare these days. It was refreshing to deal with a platform where someone actually replies promptly and helpfully.

My host echoed the same sentiment: Spacer works exceptionally well for both hosts and renters. When I needed to terminate my space early (since my new place has a double garage), there were no issues at all. Both the host and Spacer handled it seamlessly, and Spacer quickly refunded the balance of my prepaid rent (since payments are made a month in advance).

Special shoutout to Clarisse, the customer service representative who assisted me with the termination process. Her professionalism and efficiency were top-notch. It’s no surprise that her name pops up in other reviews as well—clearly, she’s a star on the team! Management should seriously consider recognising her contributions.

If only more platforms—especially the big ones—could match Spacer’s level of responsiveness and accommodation. Highly recommend Spacer for anyone needing storage solutions!

2. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Spacer.com.au

Svar fra Spacer.com.au

Wow, thank you for such a detailed and thoughtful review! We're so happy to hear that you had a seamless experience with Spacer—from finding a storage solution to the smooth early termination process. It’s fantastic to know that both you and your host had a positive experience!

We truly appreciate your kind words about our customer service, especially Clarisse—we agree, she’s a star! We’ll be sure to share your feedback with her and the team.

If you ever need storage again in the future, we’d love to help. Thanks for recommending Spacer!

Vurdert til 5 av 5 stjerner

Seamless Experience

I’ve been renting a bay since 2023, and the sign-up process was quick and straightforward. Accessing invoices was easy, and the customer service was excellent. I recently had to cancel the bay as it’s no longer needed, and Clarisse from the Spacer Team was incredibly helpful making sure the end date was correct and communicating final payment cost.

17. desember 2024
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Svar fra Spacer.com.au

Thank you for sharing your experience! We're so glad to hear that signing up was easy and that you found our customer service excellent throughout your rental. Clarisse will be thrilled to know she was able to assist you smoothly with your cancellation. If you ever need a space again in the future, we’d be happy to help!

Vurdert til 1 av 5 stjerner

I signed up for spacer and parked in my…

I signed up for spacer and parked in my assigned spot. I even sent a picture of my car to the owner to make sure I was in the right spot and he confirmed. I came back a few days later to get my car and it was gone. Turns out they gave me an illegal spot and my car was towed. I had to pay a $50 parking ticket and $250 towing fee on top of my $100 spacer fee. Spacer was completely unhelpful even though I sent them all the proof and the spot owner was unresponsive. He went complete ghost and they sided with him even though they couldn’t get a response from him. They ended up offering me my money back leaving me $350 in the hole. I would park your car on the street before trusting them.

13. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Support staff

Support staff were really attentive to my concerns and answered all my queries promptly and courteously. Above and beyond what is usually expected. Highly recommended

5. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficient Service

Sarah was very efficient in dealing with my query regarding a car rental space.
She kept in regular communication until the matter was resolved.
Thank you

SPJ

21. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I obtained a parking space through…

I obtained a parking space through Spacer and had been dealing with Sarah who was most informative and helpful. The whole process was made simple and easy by Sarah. I can thoroughly recommend them.

Brian
Surry Hills

13. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Parking space in Sydney CBD

I was looking for parking space in CBD. Instead of using big commercial, you can have more alternative in the spacer.

As well as that, the customer service is responsive and very helpful.

8. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service from Sarah and CJ

Great service from Sarah and CJ! Recently experienced difficult situation as renter made excuse with the card(said not working, on return proved it's working), want to cancel service without serving notice period as the agreement. The renter was not cooperative, and break the T&C. Lucky has this issue settled by Sarah and CJ professionally, proved choose spacer to rent is wise choice, hope we have a good journey moving forward...

25. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Easy to use

Easy to use. Some listings were not present on competing websites but were only available on spacer. Great customer support and 10% discount for the first month!

24. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

A better customer service

I’m a host in Sydney. I am satisfactory with Spacer's Customer service team, such as Tony and Sarah and others team members as they response to my Email quickly and tried to solve any problems asap.

But the payment processing seems slow, should be paid in full amount in one go.

22. juni 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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