southfaces.com Anmeldelser 

1 154
•
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I purchased 2 hoodies. It took some time, but I finally received both. They were of good quality. However, one hoodie had several stains on the front. I contacted the company. They requested pictures.... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Such a variety of tees, hats, sweatshirts, etc. to choose from. Had a difficult time trying to choose between such an expanse of men's, women's and kids items. Made my holiday buying spree enjoyable,... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Ordering easy Payment easy Order response good No update on delivery Initially said by 12/16/24 Tracking no info other that Preparing Nowhere to call no place to email Not quite happy w... Vis mer

Vurdert til 5 av 5 stjerner

I ordered this shirt as a surprise for my friend. It took a long time for her to receive product from the time I placed order. It was worth it as the quality was extremely good. My friend thinks it is... Vis mer

Selskapet har svart


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(1 154)

17 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Warning

I purchased 2 hoodies. It took some time, but I finally received both. They were of good quality. However, one hoodie had several stains on the front. I contacted the company. They requested pictures. I sent several pictures clearly showing the stains. I never heard back from them. I contacted Southfaces once more. This time, they got back to me and said it was their distressed look, which, by the way, I did not order. They lie; they will take your money, and you shouldn't expect a refund or a replacement. After having issues with Southface, I checked their reviews. Rated at 3. I wish I had seen the reviews earlier; I would have stayed clear of Southface.

19. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Hello, we apologize. We will reach out to you to verify the details of your situation. We are truly sorry that you had such an experience; once we have verified the information, we will send you a replacement.

Vurdert til 3 av 5 stjerner

First time ordering from them

First time ordering from them. I placed order 10/1/26. I’m still in processing stage. It’s a bday present Bday is end of the month. I can’t figure out how to get in touch with them on their site. Hoping it arrives in time. I love the sayings on their shirts! I am anxxiously awaiting info or shirt! Nothing better than a smartass shirt! My kind of shirts for sure just worried about delivery.

1. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Dear, please don’t worry—our customer service team is actively following up on your case, and you are welcome to stay in touch with us at any time.

Vurdert til 1 av 5 stjerner

0 stars

If I could give this company 0 stars, I would. Month-long shipping and a garbage product when (if) it arrives. Piss-poor customer service. I regret ever doing business with them. Lesson learned.

13. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Dear customer, could you please let us know which of our products you are dissatisfied with? Regarding the shipping issue you mentioned, we are working on continuous improvements; typically, it shouldn't take this long. Our customer service team is also actively following up on your case. Please feel free to reach out to us if you have any further questions.

Vurdert til 5 av 5 stjerner

I ordered this shirt as a surprise for…

I ordered this shirt as a surprise for my friend. It took a long time for her to receive product from the time I placed order. It was worth it as the quality was extremely good. My friend thinks it is a very nice shirt and she is very anxious to get on her boat to fish. If ordering from this company, you won't regret it but plan on a 2-3 week turnaround time. Glad this turned out. Will order again. Customer service responded to all my emails in a timely manner, even when delivered to asking if my friend liked the shirt. Dont hesitate to order, be cognitive of turn around time.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Dear,this means the world to us! Thank you for being so patient with the delivery time and for recognizing our customer service team — they truly care about every order. We're thrilled that your friend loved the surprise and that the quality met your expectations. We appreciate your honest feedback about the turnaround time and will keep working on it. Thanks for the 5 stars! ⭐

Vurdert til 2 av 5 stjerner

It's been 3 weeks since I placed my…

It's been 3 weeks since I placed my order. I've discovered that these shirts are made in China. I still don't have my order. Hopefully the shirts will be good quality but at this point I'm thinking it's a crap shoot. Do not order from this company. They sure advertise as if their American but they're not! Stay away!!!

16. september 2026
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Svar fra southfaces.com

Hello. Since we operate numerous overseas warehouses and factories, shipments are dispatched from various locations. I can certainly expedite your order for you; please rest assured, and I will follow up on this matter.

Vurdert til 5 av 5 stjerner

Ordered the hat with "Undiagnosed "…

Received a very timely response from the company concerning my receipt of the wrong hat. They said that the correct item will be sent to me with no problem
I can honestly say the hat i received was of good quality.
Will be purchasing more items from them in the future

18. september 2026
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Svar fra southfaces.com

Dear, I’ve already reached out to you—please check your private messages. We’ve arranged a replacement shipment for you.

Vurdert til 5 av 5 stjerner

I ordered a hat for a buddy of mine

I ordered a hat for a buddy of mine. Received it and it was great. I’d buy again.

15. september 2026
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Svar fra southfaces.com

Dear,that's so great to hear — thank you! 😊 We love that you picked one up for a buddy, and even better that it was a hit. Hearing you'd buy again means the world to us. Thanks for the support — and tell your friend we said enjoy it!

Vurdert til 5 av 5 stjerner

Appreciation of Order

I placed an order. Yes, it took awhile, however I contacted the owner of the site re: my order. It did not take a long time for them to respond. It was on its way. That day I sent the email, the order was delivered that day. Out of appreciation I wrote to the seller to let him know I received it.
To the seller:
Thank you again of reasurance ☺️ J. Griffith

23. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Dear,thank you, J. Griffith — that's such a kind gesture. 😊 We appreciate your patience and your thoughtful note. So glad it arrived safely — enjoy it! 🙏

Vurdert til 1 av 5 stjerner

I bought a hat with words undiagnosed…

I bought a hat with words undiagnosed but something ain’t right.
Extremely cheaply made hat. Waste of my money for 30 dollars.
Save your money.
Buy from a reputable company instead

14. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Dear, I’ve reviewed the photos you sent, and there don’t appear to be any issues with the embroidery on our hats. We have verified this, but if you aren't satisfied, we would be happy to offer you some compensation. Please feel free to reach out to me if you have any further questions.

Vurdert til 1 av 5 stjerner

Ship my order

Try shipping the order

8. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Hello, please rest assured that we will arrange for delivery as soon as possible; we are currently following up on your order. Please keep an eye on your email and stay in touch with us.

Vurdert til 5 av 5 stjerner

Good quality

The T-shirt is nice quality & customer service was good!

10. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Dear,thank you very much for taking the time to share this — we truly appreciate it. We're delighted to hear that both the quality of the T-shirt and our customer service met your expectations. Your feedback means a great deal to us, and we look forward to serving you again in the future.

Vurdert til 1 av 5 stjerner

Baseball cap

Product of very poor quality. On complaining by email 3 times, I had no reply. Would not deal with this company again.

14. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Hello, we replied to you promptly, but since you didn't provide photos of the issue you mentioned, we cannot verify with the factory on your behalf. I will contact you again. Please check your email.

Vurdert til 1 av 5 stjerner

I ordered a shirt three weeks ago???

I ordered a shirt 3 weeks ago. Tracking said delivered but it wasn’t. Then I get and email asked for a review. LOL.

No place to enter a review. The link did not work.
I contacted the customer service email twice. I get don’t worry, your order is on the Way.
The recipient is going to move next month. Hope it arrives or I will dispute the charge.

Responding to Reply: you did not send a screenshot of tracking information.

19. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Hello, we are constantly monitoring your order, and everything is proceeding normally; I have also sent you a screenshot of the tracking information. Please rest assured, and feel free to contact me again if you would like me to check on it for you.

Vurdert til 1 av 5 stjerner

Printing is absolutely HORRIBLE!!!

If I could give this company a Zero, I would have!! The printing on the shirts I got was horrible!!! And when I wanted to return them, their response was, "That is how they are supposed to look." Really, like a 3-year-old did the printing? Gasps in the lettering, really? So, you know the printing is awful? Wow, the worst money spent in my entire life! DO NOT BUY FROM THIS COMPANY!!

26. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Hello, I've already sent you screenshots for comparison. The print on our T-shirts is exactly what you'll receive. Regarding the typo you mentioned, I've verified it, and there isn't one. You can check the email I sent you. We shipped your order exactly as shown in the product images. If you have any further questions, please feel free to contact us.

Vurdert til 1 av 5 stjerner

I paid for a T-shirt that was NEVER…

I paid for a T-shirt that was NEVER delivered! This was months ago! After 3 emails and no answer I turned it over to my CC company and they got me a refund!! VERY frustrating! Do NOT do business with them ever!!

31. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Hello, we will help you verify your order status. Regarding your unanswered email, our customer service staff are always responding to emails, so this is not the case. We can continue processing your order. Once we verify that you have indeed not received it, we will take steps to resolve the issue for you.

Vurdert til 1 av 5 stjerner

Christmas gift 2025

I purchased a t-shirt from you on the 5th of Dec., 2025. This was a gift. I knew I had ordered it late so I patiently waited. 1/24/26--I'm still waiting.
I reached out and was told their "logistics" company had not alerted that the product was lost and to be PATIENT!! Then I received another email saying they were resending. That was at least 3 wks ago.
My patience is getting very thin and my BP is rising. Produce what I purchased or refund my money. $30+

5. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

Hello, there was indeed a shipment of goods that went missing recently. We needed your confirmation before reshipping the order, and our customer service team has confirmed that the replacement shipment is already on its way. Please be patient and wait for your package; we will ensure it is delivered to you. Please rest assured.

Vurdert til 1 av 5 stjerner

I ordered two shirts over a month ago…

I ordered two shirts over a month ago and I still have not received them. I also have attempted to contact them numerous times but they never respond. I’ve not received an update regarding my order since I received the confirmation email. This company is a complete scam!!!!

22. desember 2025
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

We sincerely apologize for your unpleasant shopping experience. We will improve our service as soon as possible. We apologize again.

Vurdert til 1 av 5 stjerner

Misspelling on shirt- No Resolution by Company!

I received a shirt that was misspelled. Per the Terms and Conditions, I sent a picture of the shirt and requested a refund via email. I got a response of apology and no RTV number. After 6 further emails, I still have no resolution. The only way to contact them is through email. This is a horrible experience. Hope nobody wastes their money!

30. august 2025
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Svar fra southfaces.com

Hello, we sincerely apologize for the spelling error on the clothing you received. Please contact our customer service again, and we will resolve this for you. Our customer service email is service@southfaces.com. Our products are of guaranteed quality, and the lack of response from customer service you mentioned may be due to high volume of inquiries. Therefore, please contact our customer service again so we can assist you.

Vurdert til 1 av 5 stjerner

Horrible quality and customer service

Horrible quality and customer service. Don't waste your time

13. juni 2025
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Svar fra southfaces.com

We are very sorry to bring you a bad shopping experience, please ask what problems you encountered in the shopping process, this is our mail service@southfaces.com, you can inform our customer service of the problem in detail, he will help you to solve the problems encountered, look forward to your reply.

Vurdert til 1 av 5 stjerner

I am responding to my previous review…

I am responding to my previous review and their response.
Yes, they have it marked the sizes. Typically, my husband would wear a 3X loosely went ahead and purchased a 4X just in case it runs small. All three products that I bought were tight on him. There is no way for him to wear them so if you purchase from this company, you better size up 2 sizes
They refused to help me with this problem

20. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra southfaces.com

We are very sorry for the bad shopping experience you have experienced. We will improve the situation as soon as possible and apologize again.

Dette er Trustpilot

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