Southcliffdentalgroup Anmeldelser 

415
TrustScore 4 av 5

4,2

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I can't praise this dentist high enough! I am anxious about anyone touching my mouth due to past trauma and Anukrita is patient, understanding and accepting of allowing me time to feel comfortable. I... Vis mer

Vurdert til 5 av 5 stjerner

I want to give 5 stars to Helen the receptionist at the Westbury, Wiltshire, practice. Helen went above and beyond for me today, very kind and patient, even though it was very busy, with the phone... Vis mer

Vurdert til 2 av 5 stjerner

When I attend my appointments (regularly). I had mixed experiences when the practice was taken over. But lately the staff have been great. However I’ve just been on hold trying to arrange my next appo... Vis mer

Vurdert til 5 av 5 stjerner

I saw Manisha for a hygienist appt and I can honestly say she was the most thorough hygienist I have had the pleasure to meet. She spent a long time scraping and doing an excellent job of removing pla... Vis mer

Informasjon om virksomheten

  1. Tannlege
  2. Kosmetisk tannlege
  3. Tannlegesenter
  4. Periodontist – dentalimplantater

Opplysningene stammer fra ulike eksterne kilder

We are a group of dental practices providing NHS and private dentistry to patients in East Sussex, West Sussex and Hampshire. Dental treatments include implants, endodontics, periodontics and sedation.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

415 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 4 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(415)

210 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very flexible and super helpful

I was given an appointment on a Sunday 2 weekends in a row as I had broken my tooth eating a bowl of Lidl granola cereal. Staff friendly and accommodating to ensure I had the treatment I needed done. Thank you

12. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Excellent, quick service & care. My child feels safe and happy to go to dentist. Very friendly reception team ♥️

11. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dreadful service

My wife was seen for a raging toothache. Told by the "Dentist" that it was a complicated procedure and referred her to their Horsham branch to see a "Senior Dentist". Went to Horsham where the "Senior Dentist" she was referred to said that it was complicated, that he couldn't do anything, prescribed antibiotics, and would refer her to a specialist. Charged for both consultations. Still waiting for the referral. It seems that they employ Dental Practioners rather than Dentists as they did not have anyone suitably qualified to treat the tooth problem at either branch as extraction was required.

Update, the website states that they acknowledge a complaint by email in 3 days, they don't. Complaint sent Monday, it's Friday and no response at all.

Dreadful service

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Urgent appointment needed

I phoned to request my appointment was brought forwards. I spoke with the practice manager who was extremely adaptable to my needs and very professional. I managed to get an appointment the next day. Thank you.

26. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I attended southcliff dental group st…

I attended southcliff dental group st Leonard’s today, I had such a great experience! The staff was warm and welcoming, my nurse caris and dentist gayatri took the time to explain everything clearly. I felt completely at ease throughout my appointment, and the care I received was outstanding. The reception team was very friendly and made me feel very welcome. I’ll definitely be coming back and recommending them to friends and family.

26. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have recently had a dental check up &…

I have recently had a dental check up & hygienist appointment in Steyning which was easy to book and my clinician Lakshmi is very helpful and professional. I also have paid to have teeth whitening and found this process very easy with the dental team guiding me through the whole process and showing me the steps. Would recommend. My family also use this dentist.

22. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am patient of Styening Dental…

I am patient of Styening Dental Clinic.I got an NHS appointment so quickly.I had a consultation and filling and it went really well.The whole team is professional,caring and truly focused on patients well being.I would recommend to everyone.Overall fabb experience.

26. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently joined Steyning Dental…

I recently joined Steyning Dental Clinic as NHS patient along with my partner, which was the best decision i ever made.The reception staff is so welcoming, efficient and so helpful.I am an anxious patient,but the environment in there made me so relieved.The clinician explained everything in detail and i had a filling despite of my anxiety.Overall an amazing experience and would recommend to everyone.

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is for the practice in Hyde…

This is for the practice in Hyde Gardens.

The full time receptionist is very unfriendly and unhelpful to the point of rudeness. When I arrived she as in the middle of a dispute with another patient.

last time I went on a Saturday when there was a lovely friendly receptionist, however she was of a very unkempt appearance with clothes so creased up and looking like in fact she had just arrived at work without going home the previous night!

What has really made up my mind to leave a review though is the dreadful state of their toilet. It was unclean, the hand soap was just from a plastic bottle with its lid removed, but in actual fact empty. the radiator is rusty and dirty, there were no paper hand towels nor air dryer for hands and was just dreadful. If I had seen this before I had my appointment instead of after I would have walked out.
The whole property is very run down, the hygienist chair with many brown taped cuts in it. And a horrible damp smell to top it off.
I cannot understand why there are good reviews, really there is nothing good about this practice.
I had the offer of 4 appointments otherwise I would have left after the 1st one. Now I have had the 4 i will never go back again.
The only positive is that the hygienist is a lovely lady, but I can’t get past all the other negative aspects of this business.

21. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor Customer Service

According to their recording - My smile is their top priority, sadly answering the phone not so much !! Really hard to contact, book etc. 16 minutes on hold over 4 calls.... 'Your call will be answered shortly' ... no. no it won't be !

24. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Dental visit

I phoned Trinity Trees in Eastbourne as they were taking on NHS patients. My experience was that all staff were very friendly and helpful. Yulia undertook my assessment and treatment, she explained everything that she was doing and put me at my ease. All the staff understand that patients can be nervous so all try to put you at your ease. A thoroughly positive experience.

18. september 2025
Anmeldelse skrevet uten oppfordring

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