Soundstripe Anmeldelser 

769
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I only wish I could leave ZERO stars. Audit shows they've been charging me for 2 years without a single login to their platform. ever. Scummy. Submitted to AG & FTC, but class action is a long shot -... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve had a great experience with Soundstripe so far. The platform is clean, easy to navigate, and it’s simple to find high-quality music for a wide variety of projects. What impressed me the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I've been using Soundstripe for a while now and the whole thing just works. The library is easy to search, licensing is painless, and I never have to second-guess whether I'm covered when I publ... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My Video Production Company has been using SoundStripe for over a year. We are extremely pleased with the quality and quantity of the music, the easy interface and licensing process and, of course... Vis mer

Informasjon om virksomheten

  1. Musikkutgiver

Skrevet av virksomheten

Soundstripe is the leading provider of music licensing solutions for creators, brands and agencies - offering a library of premium royalty-free music crafted by Grammy-winning artists. Tap into dynamic audio made by musicians worldwide, polished by pros in Nashville, and cleared for wherever it goes next. With innovative AI tools, find the perfect track fast for your films, ads, podcasts, and more.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

769 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(769)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

DO NOT USE ANY MUSIC FROM SOUNDSTRIPE

DO NOT USE ANY MUSIC FROM SOUNDSTRIPE. DO NOT SELL YOUR MUSIC TO THIS SCUMBAG COMPANY.
Complete scammers I used their audio from the Power Director 365 license as music to use. But then they automatically claim my video's ad revenue DESPITE having a license with Power Director and paying extra to use their music. HATE these scumbag thieves, they should be reported and shut down for fraud. I hate this shady behavior so much.

7. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very unprofessional!

Very unprofessional!! They are not selling copy right free music!!! You can not do a simple audio video in YouTube!! I have a personal case with them! That they requested 4 videos to be deleted from my accounts!!
Very disappointed!!
I ask my money back and never answer me!!

21. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

If I can give a zero

If I can give a zero, I would. They hide a very important info in terms of use, not under your plan. They will block your videos on you tube. Most of music are generic, I got 10 different artists with the same music.

5. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Have been taking money from my account…

Have been taking money from my account without my permission for two years.
I canceled in 2020 and they can see I have not used my account since and yet they have been taking money from my account?
To me this is theft.

Be very careful of this company.

9. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Don't waste time on your playlists

I've been using Sound Stripe for a few years. The music for my type of projects is great. However, there's been a few times that I noticed my playlists were getting smaller... I would spend hours finding music for different types of projects only to come on a couple months later to see that the songs were now missing. I asked customer support if they were aware of this and they couldn't tell me straight up that they do "archive" songs so they disappear. Instead, they asked me a couple times to provide them songs so they could research this... First off, that could take several hours on my end because I do a few thousand video edits a year and subscribe to a few copyright free libraries. Secondly, its a simple yes or no answer now that I know the answer. I went back and forth with the support for about 10 minutes. Every video editor knows how many hours it can take to find good music and to find out they are "archiving" songs over time without letting us know is really annoying. The fact they wasted my time to get a response is also annoying. They said they'd pass the conversation to management, but I doubt it.

19. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scam & confused customer service

Scam, if you try to cancel they try to give you a partial refund without your consent, despite not using any of the music. I managed to get a full refund by telling them how the law works, but not a good use of my time, nor yours. Avoid

5. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Option for Royalty Free

Came here after using Musicbed (horrid - don't do it) and have had nothing but a good time! Honest and clear prices. You can cancel whenever. Way better music selection and great search engine! Thank you for saving me!

6. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great support, great music.

I love soundstripe. Especially their support. They are easy to get in touch with. They reply to messages within minutes especially within their duty time.

They have no excuses, and answer the questions straight to the point.

4. november 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The service is good but they have a…

The service is good but they have a billing system that it's made to trick you and make you pay always without helping you removing the subscription.
Also, once you add the payment method it's impossible to remove it... this is really really BAD for me. I will never again use it if they don't update this problems.. Still trying to figure out why I still pay if I removed the subscription weeks ago...

15. september 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

stole my money for months after I canceled

Canceled my membership over the phone and then didn’t check back to make sure they got canceled. Then noticed 8 months later I’d been paying them still every month. Called back and spoke to a guy named Erik who said pretty much nothing he can do!!! Craziest part after that was he started watching what I Downloaded... I started downloading a bunch of songs to use for a future project since they’d been charging me and then he emailed me and said “just so you know you can only use those songs for the title you named them for”. The guy was watching me!!!! So creepy and such a scumbag company when it comes to taking your money. Kind of bummed because the site is actually good but it’s all for nothing when they just wanna be scumbags and steal your money. I would have been back off an on for years with them but I guess they rather steal those extra months then have my money for years to come.

21. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Disappointing

After requesting support regarding copyright. I haven’t heard from customer support for months.

19. mars 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

2 thumbs up

This is the only place to get music from. 2 big thumbs up.

8. mars 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Why i paid for a month and i can't download a song?

My name is Philip Papalostas. I was a member of soundstripe for a year until last January. I didn't have to pay for a year again. Today i paid for a month because i want to use some songs for a video. Soundstripe dont allow me to do anything. A message appears at subscription area that says: Your last payment failed. Please update your card to pay off your delinquent invoice. Why i have to pay any delinquent invoice? Why i paid for a month and i can't download a song? And if there is any delinquent invoice which i can't understand what is it, why soundstripe accepted with no problem the 15$ for the monthly package? I sent an email and they didn't answered me. Live chat also is closed. I want to continue with my work and i can't. I am stongly dissapointed.

24. februar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I've just signed up and must rely on…

I've just signed up and must rely on them for help learning the system but......they don't have free trials and don't have tutorials so it's hard to get beyond hurdles in learning.
Their chat system usually brings a quick and polite response but chatting is incredibly slow and cumbersome. Often one can't fully describe a problem situation without spending 'all day' typing. A customer service voice conversation would be much more helpful in dynamic problem solving. They do show a phone number but try to reach them outside convenient [for them !] limited operating hours is useless. C'mon, Soundstripe, not everyone does their music work between 9 and 5 !!
Usually one just has to click on every icon in a software interface to find the functionality one needs but not with Soundstripe. The most basic functions are not to be found : how to delete a song from a playlist, to move a song between playlists, to rename a playlist,and to move a song from a playlist into iTunes to use in a video created in one's photo editing software. Does one download the song first or obtain a license first? - no instruction from Soundstripe.
The music sounds great in the trial listening sessions but getting to use it successfully is much more frustrating. If I can get past my problems with Soundstripe I'll repost hopefully better results. But, for now, it's just an "average" rating or maybe a bit less.

25. januar 2020
Anmeldelse skrevet uten oppfordring

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