Best wine investment i have ever bought, although i think the stem could use some improvement as it handles some bottles better then other's. Works perfect on any shiraz or cabernet reds, but it str... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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A must have for wine drinkers !!!! The Sorso Wine Aerator, Preserver & Dispenser is a must have for ANY wine drinker. Whether you are drinking a $15 bottle of wine or a $50 bottle you have to get on... Vis mer
bought three of these aerators for my three daughters. They are all wine drinkers together with their partners. They opened them and immediately fell in love with them. They were impressed with the wa... Vis mer
The first bottle that i used worked well.The second and third bottles only worked if I left the aerator connected to the charger. After that it became unusable. It would only turn on if the charger wa... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
3,3
Middels
23 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No Customer Service and Safety Issues
Delivery and Device Performance
The device was delivered within a reasonable timeframe, and it performed well upon initial use. There were no issues related to the functioning of the unit itself.
Serious Safety Hazard: Charging Cable Incident
However, a significant issue arose with the charging cable that accompanies the device. The cable, which is designed to plug into a USB port, unexpectedly caught on fire sometime during the night. Fortunately, there were no flammable items nearby when the incident occurred. The damage was extensive: the cable housing became bubbled and melted, leaving scorch marks throughout, and the fire also damaged the marble countertop.
Customer Service Concerns
Following the hazardous event, an email was sent to the company via their website to report the issue and raise awareness of the potential danger. Despite the company's web support page stating that responses would be provided within 24 hours, no reply was received, and it has now been over three days since the initial outreach.
Overall Recommendation
In summary, while the device itself worked well and was delivered promptly, the lack of customer service and the dangerous charging cable present serious concerns. The cable poses a fire risk, and the absence of support makes it difficult to resolve such issues. It is strongly recommended to avoid this product.
29. mars 2026
Anmeldelse skrevet uten oppfordring
Sorsowine Fail
Was supplied a unit, and at the time did not realise it was supplied not correctly assembled. Unit lasted 6 months before it failed where the pump no longer switched on. Customer Support is clearly lacking as they dont even understand the basics of their product nor fluid mechanics. They merely wasted my time during fault finding to state there is a tear in the silicone and refuse to provide any further support. The tear they refer to is not even remotley close to impacting performance at all based on the sealing location. Furthermore the tear is how they supplied unit. Dont waste your money on this product.
27. mars 2026
Anmeldelse skrevet uten oppfordring
TERRIBLE CUSTOMER SUPPORT DO NOT BUY!
TERRIBLE CUSTOMER SUPPORT DO NOT BUY!! be prepared to wait 2 months to get this trash product
1. februar 2026
Anmeldelse skrevet uten oppfordring
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