Soreza Anmeldelser 

117
•
TrustScore 1.5 av 5

1,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Absolute scammers, received after weeks an cheap plastic bag not at all as picture in web and although in website they offer free returns, customer has to pay shipping back to china. Later they offer... Vis mer

Vurdert til 1 av 5 stjerner

Absolute scammers. Avoid at all costs Bags are cheap fake copy bags- not leather but fake leather that smells of fish. Customer services will lie they’ve refunded when they haven’t-even sending me... Vis mer

Vurdert til 1 av 5 stjerner

This is the email from the scammer (soreza) Thank you for reaching out regarding your order. We understand that you've decided not to keep the bag, and we would like to... Vis mer

Vurdert til 1 av 5 stjerner

Don't buy any of their product they sell online; It's garbage. I mistakenly ordered again online because the first order I got was the real one, so I thought they were honest. Those ladies are frauds... Vis mer

Informasjon om virksomheten

  1. Dameklesbutikk

Skrevet av virksomheten

Soreza is a London-based fashion brand dedicated to redefining sustainable style. Specializing in luxury handbags and fashion accessories, Soreza offers timeless designs crafted with precision and care. Their versatile and elegant collections are designed to elevate your wardrobe while supporting a more ethical fashion industry. Committed to accessibility, Soreza provides free worldwide shipping on all orders, ensuring that luxury knows no borders.


Kontaktopplysninger

1,4

Dårlig

TrustScore 1.5 av 5

117 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,4

Alle anmeldelser

(117)

34 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Fake bags from CHINA

Fake bags from CHINA. Cheap quality and they advertise themselves as a london based company- SCAM. Please avoid.

11. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID!

AVOID!
Purchased a "longchamp mini pouch". Arrived late shipped from CHINA and definitely counterfeit as compared it to my authentic one. GET THIS SITE SHUT DOWN THEY ARE FRAUDS!!!

8. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bought a Bag from Soreza it was the…

Bought a Bag from Soreza it was the size of a Match box, I thought it was for a Barbie Doll. Needless to Say I wanted to return it. Firstly they tried to offer me a discount as long as I kept it.
Eventually they gave me the address to return it, I sent them a photo of the proof of return, this took about 5 attempts, I think they wanted David Bailey to take the photo. It’s now been a Month since I returned the Bag, still no refund, apparently they still haven’t received it, Royal Mail must have returned it by Rowing boat.
Do not buy from this Shop, a complete Joke and Scam if u ask me.
If you r reading this Soreza, give me my refund and I will remove the Review

1. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Clearly a fake

Clearly a fake having since researched how to tell if it’s a real Longchamp! How I wish I’d done this originally! I didn’t even go with the cheapest option to buy from a company supposedly selling them. Please do not order from here. The company should be removed

28. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Be careful Soreza you need return with your cost to China it is not free

Hi ,
Be careful, policy rules 30 days return free shopping with confidence, it was not true , they did not sent me the free return label They offer me 20% discount , the bags were not of the quality advertised.
I need pay 49 euro DHL return to China ( I ordered in Munich Germany) it is unacceptable .
I return 4/8/25 but the package is still from 12/8/25 - 5/9/25 China Zoll , because they didn’t send invoice .
the Soreza are cheating , they don’t return my money , it cost me 430 euro , I need contact with DHL about insurance

30. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I wish I would have read the reviews before ordering from this dishonest store

I wish I would have read the reviews before ordering from this store
I wish I would have read the reviews first. It is very frustrainting to realize you have been victim of a scam. Luckely, I have brought an item from this store via Klarna/Sweden, and was able to report the scammers. Poor quality item, which looks more like a "toy" (you cannot fit even an Iphone 11 Pro inside). The bag is a clear copy of the Small Jodie from Bottega Veneta, and is not in genuine leather, as stated in their website. No free returns, the cost to send the item to China is more than 50% of the bag. After you request a return, they send a proposal to refung 20% of the total price paid, so you can keep the item. I assume this is rather to prevent them to get exposed. With all said, I believe this store violates EU consumer law in so many ways.
Please report this store. I hope their scheme will be finally stopped. Sadly, it is hard to arrest this kind of dishonest people who are "hidding" behind "Internet".

5. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

AVOID THIS WEBSITE

I really wish I read these reviews before ordering! First of all, I had no idea it was shipping from China! My bag arrived faulty with creases in it. Also, it felt cheap and smelled chemically. I contacted customer service who took so many days to reply and was told they couldn’t do anything because the bag is “simply unwanted.” I had to send pictures of the bag and they offered a measly 30% discount. My other option is to mail it all the way back the China which will cost a fortune. Either way, it’s a big waste of money for me. This website is such a scam!

11. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

PLEASE DO NOT BELIEVE THEY ARE LONDON…

PLEASE DO NOT BELIEVE THEY ARE LONDON BASED THE WEBSITE IS ADVERTISING FALSE INFORMATION THEY ARE BASED IN CHINA AND THEY DONT COVER RETURN COSTS SO YES I AGREE WITH OTHERS IT IS A SCAM! IF YOU DONT GET WHAT YOU EXPECTED THEY STING YOU FOR £100 IN MY CASE BUT MY CREDIT CARD COMPANY HAS TAKEN OVER THIS! THE EMAIL THEY SENT ME WAS ALSO VERY POLITE AND INCORRECT JUST TO COVER THEMSELVES I WONT LET THIS ONE GO I AM AFRAID!

20. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible Customer Service

Firstly, their website is not very clear informing you that the products are not genuine brands. I ordered a small Longchamp pouch bag in beige, however, I received the bag in black instead and a lot later than anticipated. I have been trying to return the item but they keep coming back offering me a 30% refund to keep the item. Why would I keep an item I didn't order. If I want to return the item, I have to pay for the return. How is that good customer service? They send me the wrong item but I must pay for the return. The back and forth of emails is getting ridiculous. I originally bought the bag for someone's 18th birthday. I had to buy the item again from somewhere else due to the incompetency of the company. I am still waiting for a resolution to a refund.

18. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bag took over 3 weeks to arrive.

Bag took over 3 weeks to arrive.
Too late and then wanted to return
Terrible customer service
Try to offer discount for you to keep it!
Return to CHINA!! ( expensive)
Promise you a refund
No refund and communications stop completely!
Do not buy from these people/ crooks etc
I believe that the only good reviews are from the actual company themselves,

19. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Buyer beware

Zero stars. Buyer beware -prior to making a purchase, ask where it ships from and where you would have to ship it back- in my case, it was China.
Ask them for a very clear return / refund policy before you spend anything here.

23. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

If I could give a zero rating I would

If I could give a zero rating I would. In June I brought two longchamp bags which were shipped from China. Therefore, I knew they were not an authentic. I contacted Soreza for a refund. However, they were offering a partial refund to which I refused. I shipped the items back to them over 4 weeks ago and yet to receive a refund.
This appears to be a regular occurrence with this company. AVOID AT ALL COSTS

23. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is the email from the scammer…



This is the email from the scammer (soreza)

Thank you for reaching out regarding your order. We understand that you've decided not to keep the bag, and we would like to offer you a partial refund as a solution.
If you're still interested in returning the bag, please send it back to the following return address

Li Vermouth

No.186 Fei Yunjiang Road,

Economic & Technologic Development Zone,

Long Wan District,

Wen Zhou,

Zhe Jiang,

China,

Post code: 325000
Once you've posted the item, kindly share the return receipt with us so that we can track the parcel on its way back to us.

Looking forward to resolving this for you.

22. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Selling fakes

I purchased a bag that was marketed as a Longchamp Bag and at a very similar price to a Lonchamp bag. I noticed after I'd bought it that there were tell-tale signs that the business was selling counterfeits. The reference to "Longchamp bag" was only made in their (clearly fake) reviews where they had repeated "Longchamp bag" so many times in order for it to appear in Google search rankings. I have sent a number of emails, messages through their contact form on the website and messages on socials and have had no reply. I am going to report this company to trading standards. Beware and do not waste your money.

14. august 2025
Anmeldelse skrevet uten oppfordring

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