SOO・JIN 

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Note: My review is based off of Soo-Jin's customer service more than it is about the product I purchased. I ordered a jacket from Soo-Jin which is beautiful and I really like it but not what I initial... Vis mer

Vurdert til 4 av 5 stjerner

Quick response about refunding cost of item I did not receive. Otherwise clothes were expected quality and close to size. Four-star due to some size and quality issues on a lace shirt purchased.... Vis mer

Vurdert til 2 av 5 stjerner

I wanted to give this site a try and ordered three tops. I trusted the reviews and didn't hesitate to pick some clothes based on the photos on their website. The description and quality of the produ... Vis mer

Vurdert til 5 av 5 stjerner

The delivery was really very fast to South Korea! The quality is excellent, and the clothes are very comfortable for skin. As the dress is 2 pieces it's good to wear spring, summer and autumn without... Vis mer

Informasjon om virksomheten

  1. Dameklesbutikk
  2. Klesbutikk

Opplysningene stammer fra ulike eksterne kilder

SOO・JIN offers curated and trendy collections of Korean fashion apparels for women who want to look confident, attractive and unique. We offer free shipping on all orders and regular discounts on popular and seasonal items.


Kontaktopplysninger

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Soo-Jin customer service

Note: My review is based off of Soo-Jin's customer service more than it is about the product I purchased. I ordered a jacket from Soo-Jin which is beautiful and I really like it but not what I initially expected for the price it was. The coat was not as thick as I wanted, thinking it would be good for winter, and I should've ordered a size up. There was nothing else wrong. I reached out to their customer service about the product and they were the most helpful with any questions I had. They are not a well-known site so I didn't expect much, but they were very courteous and responded in a timely manner. They are willing to help their customers and make sure their concerns are well-catered to. I ended up keeping the jacket because I found many uses for it, so it worked out well in the end. My experience overall was nothing less than satisfied!

10. desember 2020
Vurdert til 4 av 5 stjerner

Quick response about refunding cost of…

Quick response about refunding cost of item I did not receive. Otherwise clothes were expected quality and close to size.

Four-star due to some size and quality issues on a lace shirt purchased. Fabric is very scratchy and difficult to wear.

18. oktober 2020
Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery. Clothes were as described...usually wear size Medium ordered a large fit perfectly.

26. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Never again

I wanted to give this site a try and ordered three tops. I trusted the reviews and didn't hesitate to pick some clothes based on the photos on their website. The description and quality of the products was not present or at least in English.
I was surprised at how poor quality the clothes were. The material felt cheap and more like rags.
I would have returned it but it was coming from a factory in China (upon google mapping the sent address) and I didn't want to bother going to the post office for international postage. The three tops were kindly donated to local charity.

12. august 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Have not received order

Update to my review... SooJin styles has now reported my review as slander...which it is not, everything I said in my review is true. I did not receive any shipping notifications through the duration of my long wait of my products shipping. Also why are all the 1 star reviews being reported? That goes to show you this is not a trustworthy company to buy from.
We still have not received our order. We also have not been notified of where our package is or when it will arrive
We have been waiting over a month.

27. mai 2020
Anmeldelse skrevet uten oppfordring
Logoen til SOO・JIN

Svar fra SOO・JIN

Hi Deanne.
We sent a shipment confirmation email together with tracking number inside on May 6 already. All orders that have been shipped will get this email. The only reason why some people say they didn't receive anything is because it went into spam. You likely didn't receive it because your email client filtered it into spam as well. You can go into your email to find it. Based on current tracking info your item was released by customs and is now with Canada Post for processing. Anticipated delivery date is June 1 based on the information provided on Canada Post.
Once things are shipped the rest is up to the local customs department to sort it out. They have their speed which we cannot control and is not our fault. We only try to process and ship things out on our side as quickly as possible but sometimes may take longer due to influx of orders. As well currently with Covid-19 it is a fact that international parcels take longer to process in customs departments around the world.

thank you for your understanding
soojinstyle.com staff

Vurdert til 5 av 5 stjerner

I’m very happy with my sweater

I’m very happy with my sweater. The quality is very good and looks exactly like the picture. I’m normally a medium but i ordered Large and it Ok, XL might be a better fit. Thank you soo jin! Looking forward to purchasing more from you!

7. mai 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

They are legit

I am from Edmonton, Canada. I hadn’t heard of this company, but I relied on the TrustPilot reviews. I was happy with the whole experience— pricing was fair and I really like my denim skirt.
Thank you.

12. oktober 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Tracking info didnt work for me

Tracking info didnt work for me. I don't think I got an email saying it even shipped. But it came in 3 weeks time. Nice dress. Sadly too small in the arms. I'm 5' 7" 149lbs and ordered a large. I normally order medium but I guess I needed an extra large??

15. august 2019
Anmeldelse skrevet uten oppfordring
Logoen til SOO・JIN

Svar fra SOO・JIN

Hi Adrielle. Thanks for your review we really appreciate it.

All customers get a shipment notification email actually. It's how we mark orders that are shipped on our end. Usually if you didn't get it that means it would have been filtered into spam by your email system. But thanks for pointing this out as we did spot an issue with the embedded tracking link.

Size-wise we typically suggest customers to go by measuring themselves if they want to be accurate, as suggested on our sizing guide page. Also, as our items are Asian fashion, your height is considered on the taller end of the scale so going by at least 2 sizes up would likely have been safer. So that means you are correct, extra large would have been the better fit.

Thank you for your feedback we will take them into consideration as we continue to improve for the future!

Soojinstyle.com staff

Vurdert til 4 av 5 stjerner

Great fashion outfits from Soojinstyle

My wife and I live in Toronto, Canada. I bought 8 items for my wife with 2 sizes bigger than her normal size for the tops and 3 sizes bigger for coats & sweater; and they all fits her. My wife likes all of them. She will buy clothes from SooJin again for sure.
We recommend Soojinstyle to everybody.

13. august 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service continues to be top…

Customer service continues to be top notch at this store. Returns are easy as promised. You can’t fail with a purchase because at the end of the day, they will make sure you are happy. I highly recommend!

2. juli 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best quality lace dress

I've got a dress from this store and I the great quality of their product surprised me! Could easily be a dress purchased from some expensive brand. It looks exactly the same when you see the picture and the diversity of sizes is a plus as it is hard to find stores in asia that fits all parts of my body. The dress is super pretty, quality is awesome and I sure recommend everyone to buy from them!

8. april 2019
Anmeldelse skrevet uten oppfordring

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