Avoid at all costs. All well and good arranging to purchase the vehicle. Once purchased you receive the worst customer service from the after sales team. Especially ‘Gabrielle’ the rudest lady I h... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service from Mertt, collection of car was smooth and easy. He allowed time for questions and ensured I was happy with everything before I left with the car. Happy to recommend.
Excellent customer service, staff are amazing. Hussain received us and assisted us with our car finance application. They were extremely helpful and made us feel at home. I highly recommend SonnyAdam... Vis mer
I purchased my car a year ago and had a great experience from start to finish. Merret was extremely helpful, friendly, and professional throughout the whole process. The after-sales care has also been... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Welcome to Sonny Adams Motor Company We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our showroom and test drive any of our vehicles.
Kontaktopplysninger
Unit 5, Warrenwood Industrial Estate, SG14 3NU, HERTFORD, Storbritannia
- 02039976455
- enquiries@sonnyadam.co.uk
- sonnyadam.co.uk
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
Great customer service
Hassan provided great customer service throughout the experience. Although we didn’t buy a car with them this time, we could consider using this garage in the future.
I wanted to wait a little while before…
I wanted to wait a little while before I wrote my review to see how the service held up. I was a bit unsure initially because of some reviews I had seen, but I had found a really good deal on their website so I decided to visit anyway. So glad I did!! Staff were really helpful and seemed sensetive to the fact that it's a big purchase and I wanted to be sure. Didn't feel pressured at all, which I think is rare with car sales. Have had a few minor issues come up but it has been dealt with promptly and with great care. Definitely recommend, I would go back in the future.
I came to purchase honda hamza and Mert…
I came to purchase honda hamza and Mert was amazing. Thank you
Hamza was very skilled in explaining…
Hamza was very skilled in explaining how the warranty and PCP agreement works in great detail, and allowed me to come to my own decisions on those aspects. He was happy to let me test drive a Ford Puma when we met. He washed the vehicle and it came with a fresh MOT just before purchase completion.
He also helped me tax the vehicle while I insured it, so I could drive it away immediately. Good APR, too!
I had been looking for just this make…
I had been looking for just this make and model of car and the Sonny Adams example was very well priced. On visiting, the car was ready and well prepared. A few things needed sorting and these were done as asked. Communication with Hamza was especially pleasant - he is good to deal with and very helpful. Other staff did not reach his high standard.
Very disappointing experience.
Very disappointing experience.
I had a very uncomfortable experience with Sonny Adams Motors. In my personal view, my details were used to apply for multiple finance options without my clear understanding or agreement. When I declined the offers, I felt the staff became rude and unprofessional.
What makes it worse is that I am still receiving letters from different finance companies about applications I never knowingly made. This has caused me a lot of stress and inconvenience, and I am now having to contact these companies to sort everything out myself.
Based on my experience, I would not choose to return
Came to have a look and end buy buying…
Came to have a look and end buy buying a car hamza been amazing and helped us find perfect car
HAMZA has mad my car purchase super…
HAMZA has mad my car purchase super easy and simple, and what a lovely lad he is
Bought a car of hamza what a lad will…
Bought a car of hamza what a lad will definitely recommend
I recently purchased a car from Sonny…
I recently purchased a car from Sonny Adam, Hasan was the salesperson. Super transparent and helpful. He gave me the best deal and after 3 days of driving I can certainly say I’m really happy with my car
I purchased my car 3 weeks ago ahead a…
I purchased my car 3 weeks ago ahead a slight issue with my tyre, I called up with a great communication skills my problem got dealt straight away. Thank you
WARNING!!!!!!!
WARNING!!!!!!!! DO NOT BUY A CAR FROM HERE!!!!
I bought a car from Sonny Adams over two months ago, the sales guys seemed lovely. Less then two weeks later it broke down.
They are still “fixing it it” is what we heard for weeks. Everytime you try and call they give an excuse, as to why it's taking so long that's if you can actually get through to anyone…They don't have a part, they ordered a wrong part, a mechanic couldn't come in today because his car broke down, the relevant mechanic is not in because he's sick, that person you need to speak to is now on holiday and it goes on and on and on week after week, excuse after excuse, its sick!This went on for 7 weeks. Until they finally agreed to give us the money back, although we had to chase them up for that aswell. This whole experience has been so distressing at a time when I needed my car the most. I've had big problems with cars in the past and know many people who have had big issues with their cars and never has it ever taken 7 weeks to repair not even close!
Don't get fooled when you go in to buy a car and the staff are lovely - if any thing going wrong your screwed.
These people are dodgy and should feel deeply embarrassed on so many levels.
Hamza and Mert was super helpful…
Hamza and Mert was super helpful throughout the process super happy with the service. Thank you
Excellent service
Excellent service, thank you for helping me purchasing a car ( hasan) and sonny adam
I recently purchased a car from this…
I recently purchased a car from this dealership, and the entire experience was outstanding from start to finish. The staff was friendly, professional, and genuinely committed to helping me find the right vehicle. They answered all my questions clearly, provided honest information, and never pressured me at any point.
The car was exactly as described—clean, reliable, and priced fairly. The buying process was smooth and fast, and they made sure I understood everything before signing. I truly appreciate their transparency and customer-focused approach.
I highly recommend this dealership to anyone looking for a stress-free, trustworthy car-buying experience. I will definitely be returning in the future!
Excellent customer service experience
Excellent customer service experience. Thank you to Hamza who was very patient and helped us arrange our finances carefully.
An absolutely appalling experience
An absolutely appalling experience. Would have no hesitation in advising anyone to avoid these people like the plague. They delivered an unsafe and unroadworthy car which miraculous passed an MOT only a week before with missing wheel bolts, windscreen wipers with no rubber attached, damaged windscreen and seat bases not even fixed correctly. In addition to this there was a 10,000 mile discrepancy on the mileage of the car that despite having bought it 6 months ago now I still haven't had an adequate explanation. Air con didn't work, needed a new condenser not covered under warranty as it was faulty when arrived, then took them 5 months to get it fixed. Whilst logistics was a bit of a problem, it took 4 months to actually get a response from them. Took 4 months to get a refund that was promised by them when I had to get a proper dealer to fit wheel bolts, windscreen wipers and brake pads as the brake pads on the car were dangerous as they had glazed. Also had to get the car serviced as their 'full service history' wasn't and it hadn't been serviced since 2022. I now have to get the windscreen replaced using my own insurance for them to pay the excess rather than them fit a new one and the seat bases fixed at my own cost and probably wait another 4 months for the promised refund for that. Their communication is absolutely terrible, they have made many many promises and not delivered on a single one. I have had many many apologies from these people however despite the apologies and promises, 5 months after buying the car most of the issues still remain other than the ones I have sorted out myself. To be honest I wish I had rejected the car and will probably now go down this route as yet again I have radio silence from them about the remaining issues despite promises that they would sort. Perhaps a case in the small claims court will make them realise that it is just not ok to treat customers like this. Definitely a dealer to completely avoid
Review update
Miraculously it seems that as soon as a bad review goes on there a load of people suddenly give good reviews. Just check out the company stats for organic reviews that are not requested by them and strangely the number goes sky high as soon as a 1 star hits. Funny that. Clearly couldn't care less about their actual customers and have far more problems than the reviews would suggest. 100% you should definitely avoid these cowboys
Very good service very polite even…
Very good service very polite even helped with fuel
Came to browse multiple cars
Came to browse multiple cars, super happy with the customer service by hasan and hamza
Thank you for your service
Thank you for your service
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