We purchased a full pallet (150 bags) of wood pellets for our stove. The ordering process was straightforward, communication was good, and the delivery arrived as agreed. The pellets were well packe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Decent products and prices. However, I chose a specific delivery date and then it was delivered 3 days early while I was at work. Was unable to take calls from courier as was in meetings so they just... Vis mer
Price and speed of delivery. Third time of ordering, and expect to use again each winter, main challenge is deciding whether to buy half or whole pallet. Converting wood burner to use a mix of coal... Vis mer
Selskapet har svart
This was the first time I have ordered from Solid fuel Hub. They offer a great service, kept me updated with the order and have a pro active approach to customer service to resolve an issues. Will def... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Solid Fuel Hub is one the UK's leading suppliers of Smokeless Fuel, Firewood, Wood Pellets and Coal Bunkers. Fast Delivery across the UK . We are your one stop shop for smokeless fuel, house coal, logs and wood pellets at low prices. Our simple website and ordering system means you can shop quickly and easily to get fast, reliable, quality consistent solid fuel to your home. We deliver palletised solid fuel across the UK including the Highlands and Islands.
Kontaktopplysninger
Cheeklaw Centre, TD11 3EL, Duns, Storbritannia
- 0808 196 8713
- hello@solidfuelhub.co.uk
- solidfuelhub.co.uk
4,4
Enestående
39 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
All bags were saturated with water
All bags were saturated with water
Bottom bag was so bad it was just mush
I have used before and was happy but after this will not use again
3. mars 2026
Svar fra Solid Fuel Hub
Hi James, we're really sorry to hear about your experience. This definitely isn't the standard we aim to provide. We truly appreciate you using us before and we're disappointed that this order let you down. Thank you for bringing this to our attention; we have your order details and will be in touch.
Great company
Great company. We always buy our wood pellets from here. Any problems are always sorted quickly.
21. februar 2026
Svar fra Solid Fuel Hub
Thanks Maria for your continued custom, it is much appreciated
Hotmax heat logs
Ordered at a good price and delivered with in a week. Easy transaction, Wonderful service.
20. februar 2026
Svar fra Solid Fuel Hub
Thank you Mandy for your wonderful feedback on our service.
prompt service and good quality
24. februar 2026
Svar fra Solid Fuel Hub
Thank you very much for the great feedback.
Svar fra Solid Fuel Hub
Thank you Karen, we really appreciate this review on our service
Fast, efficient service
Great choice of fuels at good prices with very fast service and delivery.
20. februar 2026
Svar fra Solid Fuel Hub
Thanks Sophie for the great feedback
Excellent service. Well wrapped and dry fuel.
Very good service. Order and delivery well handled. Fuel well wrapped and kept dry. Thank you everyone.
20. februar 2026
Svar fra Solid Fuel Hub
Thanks Marion, we really appreciate that
Svar fra Solid Fuel Hub
Thanks Richard, if there is anything else we can do to acheive 5 stars then please let us know
Svar fra Solid Fuel Hub
Thanks Keith, we certainly try our very best
Svar fra Solid Fuel Hub
Many thanks Mr Foster
Svar fra Solid Fuel Hub
Thank you Doreen.
Product description good
Product description good, really happy with coal ,good heat for long periods.delivered on time with well wrapped pallet.
16. februar 2026
Svar fra Solid Fuel Hub
Thank you Susan for the feedback, we really appreciate it
Svar fra Solid Fuel Hub
Thanks Richie, we're pleased you found it easy to order and value for money
Price and speed of delivery
Price and speed of delivery.
Third time of ordering, and expect to use again each winter, main challenge is deciding whether to buy half or whole pallet. Converting wood burner to use a mix of coal and wood has been useful.
15. februar 2026
Svar fra Solid Fuel Hub
Thank you for taking the time to feedback. We really appreciate your custom
Good reliable company
Excellent service
And Great product
27. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Solid Fuel Hub
Thank you, really appreciate your feedback
Excellent product, service, price.
Efficient, helpful, good price, great product delivered well wrapped and with very helpful drivers. On a good day (or with a little encouragement) they might take an empty pallet back.
10. februar 2025
Anmeldelse skrevet uten oppfordring
Great service and quality product
I ordered half a pallet of roastie toasties wood briquettes from Solid Fuel Hub and the service was fantastic , from ordering online to taking delivery was easy. Tracking was provided when pallet was shipped and it was literally here the next day. Fantastic service and a quality product at a very competitive price . I would recommend Solid Fuel Hub , And I will definatly buy again off them.
7. januar 2025
Anmeldelse skrevet uten oppfordring
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