SOJO Anmeldelser 

502
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Amazing experience with SOJO. I took my new DM trousers to the service at Selfridge’s because I wanted to make sure I was getting the waist taken in in the right way - the tailor there was super helpf... Vis mer

Vurdert til 4 av 5 stjerner

It would be 5 stars if I was just reviewing the alterations, which are perfect as always. However, I received the blazer and trousers back in a very creased condition. When I sent them they were in pe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My tailor Marius did a fantastic job! It was quite a difficult jacket to work with with lots of buttons and pockets but it looks great :) was a very quick turnaround too!

Vurdert til 5 av 5 stjerner

Amazing service, the team explained and guided me through the process. I had items personalised & embroidered and they were very reasonably priced and turned out perfectly. Only took a couple of days... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesjusteringer

Skrevet av virksomheten

SOJO is the clothing repairs and alterations platform dedicated to making your clothes work for you.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

502 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(502)

303 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Service from Sojo was brilliant

The service from Sojo was brilliant and the tailoring on a pair of Beyond Nine trousers is perfect! The fit is exactly what I needed. They took a lot of care to check with me what was needed and figured it out. I really appreciate the care they took. Thanks to Amy especially.

20. mai 2026
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Svar fra SOJO

Hi Gemma,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Amy too.

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Effective, eco-friendly repairs

A really easy process from start to finish. Ayla did an absolutely brilliant job fixing a hole in my linen jumpsuit - I’m amazed that you can’t see the repair at all! Thank you x

15. mai 2026
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Svar fra SOJO

Hi Anna,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Ayla too.

Kindly,
The SOJO Team ⭐

Vurdert til 1 av 5 stjerner

Where are my trousers????

Sojo lost my brand new Damson Madder trousers. Royal Mail returned them to sender because Sojo incorrectly addressed the package to me. Now Sojo is saying it was delivered even though I have the Royal Mail reciepts saying it wasn’t! Where are my trousers please??? They are brand new unworn

13. mai 2026
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Svar fra SOJO

Hi there,

We are so sorry to hear you have been dissatisfied with our services on this occasion.

We have looked into this order, and it appears that during your booking process on the Damson Madder site, your return address for Royal Mail was input incorrectly, hence why it bounced back to our main studio! We have now been able to correct this, and your order has been re-posted today.

We hope you will be delighted with the alterations to your lovely trousers, and thank you for choosing SOJO!

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Amazing service and alteration

Amazing service and alteration

I've used Sojo a few times for alterations, and always found them to be great in terms of quality of work. On this occasion I sent a pair of trousers that had been garment dyed (which I hadn't realised). They got in touch, explained how the work would possibly expose some undyed fabric and checking if I was happy to proceed. In the end Marius did an outstanding job!. Literally not a thread out of place or a noticeable impact on the colour/seams or anything. Truly great job and much appreciated. Fast high quality service every time.

12. mai 2026
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Svar fra SOJO

Hi Paul,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Marius too.

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Retouches impeccables

Retouches impeccables, travail rapide, soigné et de qualité. Je suis ravie du résultat.
Deux très bons couturiers, agréables et expérimentés.
Je les recommande fortement !
Encore merci pour votre professionnalisme !😊

9. mai 2026
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Svar fra SOJO

Bonjour Emilie,

Merci beaucoup pour votre avis, nous apprécions vraiment votre soutien !

Cordialement,
L'équipe SOJO ⭐

Vurdert til 5 av 5 stjerner

Gianni thank you so much for an amazing…

Gianni thank you so much for an amazing work you done on my jacket! I never wore it and I have that jacket for about 10 years, but now I'll definitely will it looks great!

8. mai 2026
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Svar fra SOJO

Hi Petra,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Gianni too.

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Detail and care

Such attention to detail. Sojo is not your usual alterations service at your dry cleaner. These people are experts who know how to work with silk and seams and expensive fabrics. I'm so impressed with their work. They are expensive, but if you want the job done properly, they are your people.

8. mai 2026
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Svar fra SOJO

Hi there,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Great job

Great job, fast turnaround

1. mai 2026
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Svar fra SOJO

Hi Nick,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Please thank Harius for the fabulous…

Please thank Harius for the fabulous job he did in turning up my new Damson Madder jeans. Absolutely perfect.

1. mai 2026
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Svar fra SOJO

Hi Joanne,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Marius too.

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Had the sleeves removed from a dress…

Had the sleeves removed from a dress and Anca did a great job, thank you! Feels like a new dress and I know I’ll be wearing it lots over the summer. It came back really quickly too! I’ve used SOJO to repair or amend quite a few pieces of clothing now and I’m always pleased with the service they deliver.

2. mai 2026
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Svar fra SOJO

Hi LL,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Anca too.

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Amazing service

So easy to use. I posted a top for repair and the turn around was incredibly fast, not to mention the alteration is exactly as I wished for. Such an easy process from beginning to end. I will definitely be using SOJO again.

1. mai 2026
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Svar fra SOJO

Hi Lana,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Superb

Ordered a coat from Damson Madder, they offered a service of having it altered free of charge with Sojo. Easy enough ho arrange online, told them what I wanted, (shortened) and posted it (free of charge) to them. Received an email the next day to say it had arrived, and they would start work. 2 days later it is back with me Perfect. Really good service, and alteration is superb. So impressed with service. Would definitely recommend and would use again if necessary.

24. april 2026
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Svar fra SOJO

Hi Karan,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service. My trousers were returned exactly how I had requested and it’s impossible to tell that they’ve been tailored. Returned in really nice sustainable packaging. 10/10 experience.

29. april 2026
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Svar fra SOJO

Hi Hetty,

Thank you so much for your review, we truly appreciate your support!

Kindly,
The SOJO Team ⭐

Vurdert til 1 av 5 stjerner

The worst hemming job I have ever had…

The worst hemming job I have ever had on a pair of trousers. Way way too long and they charge £25 - that's even without sending it to you - that's another £15!

17. mars 2026
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Svar fra SOJO

Hi there,

We are so sorry to hear our service did not meet your expectations. Please get in touch with us via our support email, support@sojo.uk, as we would love to understand what went wrong here, and how we can help.

We truly value the opinions of our customers, so are looking forward to hearing from you!

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

Amazing Experience

I had an amazing experience! I took my dress to Selfridges and they were able to recommend what alterations to make to make the dress fit better without impacting the design. I paid to have the dress posted back to me and it arrived within 5 days and the alterations were perfect!

20. april 2026
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Svar fra SOJO

Hi Sophie,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to the Selfridges team too.

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

They actually followed my instructions…

They actually followed my instructions and they returned my suit to me in a very reasonable timeframe. My only issue is that the box they used to return it was not as good as the one I sent it to them in. They could have reused the original box, which was a better fit for the suit.

24. april 2026
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Svar fra SOJO

Hi Paul,

Thank you so much for your review, we truly appreciate your support. We are sorry for not using your original box, but our SOJO standard is to ship in our branded packaging!

Kindly,
The SOJO Team ⭐

Vurdert til 2 av 5 stjerner

La personne qui m’a accueilli n’a pas…

La personne qui m’a accueilli n’a pas été particulièrement aimable. Par ailleurs, lors de la récupération des pantalons, l’un d’eux présentait une retouche mal réalisée : la coupe était incorrecte et créait un effet peu esthétique, alors même que j’avais demandé un simple ajustement. Au regard du prix payé, je trouve le résultat décevant et disproportionné.

13. april 2026
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Svar fra SOJO

Bonjour Sarik,

Nous sommes sincèrement désolés d'apprendre que notre service n'a pas répondu à vos attentes. Veuillez nous contacter par e-mail à l'adresse indiquée pour notre assistance. Nous souhaitons comprendre ce qui s'est passé et comment nous pouvons vous aider. L'avis de nos clients est très important pour nous, et nous avons hâte de vous lire !

Cordialement,

L'équipe SOJO ⭐

Vurdert til 5 av 5 stjerner

Thank you Charlotte !

Thank you Charlotte for fixing my dress. You did a wonderful job

20. april 2026
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Svar fra SOJO

Hi Nella,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Charlotte too.

Kindly,
The SOJO Team ⭐

Vurdert til 5 av 5 stjerner

So good I couldn't tell it had been altered.

Opened the package and wondered if they had altered it at all. It looked just like the original stitching. Tried it on at it absolutely has been perfectly altered. Absolutely thrilled with the job Ayles did. Thank you!

21. april 2026
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Svar fra SOJO

Hi Christie,

Thank you so much for your review, we truly appreciate your support! We will happily pass your praise along to Ayla too.

Kindly,
The SOJO Team ⭐

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

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