Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

i faced issue with my lotus notes nsf file, because of universal ID. I contacted support and adam helped me regarding this issue. they solved my issue within 24 hours. great support by softaken specia... Vis mer

Vurdert til 1 av 5 stjerner

company has taken 2 payments, and when i have tried asking for 2nd to be returned, they keep asking for the 2nd order number, which clearly I dont have, which i keep explianing.Now going to have to go... Vis mer

Vurdert til 5 av 5 stjerner

I think they are improving their services as the previous review I checked was not good. But recently I used their software and they responded well. As a company takes time to settle in the market and... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

33 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

company has taken 2 payments

company has taken 2 payments, and when i have tried asking for 2nd to be returned, they keep asking for the 2nd order number, which clearly I dont have, which i keep explianing.Now going to have to go through bank to do a chargeback. Software was ok ish, but the results were particaulary usable, strange charachters dotted everywhere

13. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No password included in invoice

No password included in invoice. The support is a joke. Adam even sent me a blank password, I'm guessing as a joke. Trying to get my money back but I have little confidence in this company.

15. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

They are doing good

They are doing good, providing service for recovery of outlook data files. Thanks for the help to get back my Outlook emails. Really needed that.

21. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I think they are improving their…

I think they are improving their services as the previous review I checked was not good. But recently I used their software and they responded well. As a company takes time to settle in the market and increase its service quality. Got their reply in less than an hour.

4. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thanks Adam for help

Ost file export is good tool to convert ost file. Adam helped me to import pst file. Support is great tools are working and price are fine. All well

2. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Achtung: Kleingedrucktes

Ich habe die Einzelversion für € 28,05 (ohne MwSt.) bestellt. Funktioniert nur sehr begrenzt.
Anlagen werden nur in der teuren Version mitberücksichtigt. Über Bilder habe ich nichts gefunden und der Versuch die Daten als vcf zu exportieren endete in einem Log File ohne sichtbare Daten (Größe nur 1 kB). Ich habe nun bei einem anderen Anbieter bestellt und die € 28,05 als Erfahrung abgeschrieben. Ein reines Text File ist wirklich nicht ausreichend.

9. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Looking for invoice

Hi your product is fine but my invoice is deleted i request ypu to please share my invoice for accounts

Order id 18902376

23. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutely Disastrous Experience! 0 Stars if I could!

I had the most horrendous experience with Softaken.com! As a customer, I felt utterly disrespected and taken advantage of. From the moment I visited their website, I was met with confusing navigation, broken links, and a total lack of customer support.

When I finally managed to purchase one of their products, it was an absolute nightmare to download and install. The instructions provided were ambiguous and outdated, causing me to spend countless hours trying to figure things out on my own.

To make matters worse, once installed, the software constantly crashed and failed to deliver on its promised features. It wasn't just buggy; it wreaked havoc on my entire computer system! This program is the epitome of incompetence and false advertising.

Reaching out to their so-called "customer service" only added insult to injury. I received no response for days, and when someone finally got back to me, they were unhelpful and dismissive. Their lack of empathy and unwillingness to resolve the issue only made the situation worse.

Do yourself a favor and steer clear of Softaken.com at all costs! You will not only waste your precious time and money but also risk exposing your computer system to potential harm. There are countless other options available for more reliable products with actual customer support – don't make the same mistake I did by choosing this horrendous company!

24. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til softaken.com

Svar fra softaken.com

Dear Customer

First of all, please accept my sincere apologies for any inconvenience caused to you

I am not able to find you are our customer, I request you to please share your order ID or registered email address, so I can check and contact you

Regards
adam

Vurdert til 1 av 5 stjerner

No answer since Oct 17

Hi,
I am waiting answer from Softaken since Oct 17. See below.
I am very disapointed.
Thanks,
Manuel
--
Reply from softaken.com

Updated Oct 17, 2023
Dear Manuel

Apologies for the inconvenience caused to you. Could you please provide your order number, so that we can assist you further regarding your refund request?

Regards
Softaken Software
--
Manuel M

Updated Oct 17, 2023

Order ID: 29196350

28. september 2023
Anmeldelse skrevet uten oppfordring
Logoen til softaken.com

Svar fra softaken.com

Dear Customer

First of all, please accept my sincere apologies for any inconvenience caused to you

There is no license change policy, after delivering one software you can not change your software. I apologise for the inconvenience

if there is an issue with the software then I can help you. if you have any issue with software i request you to please drop an email at our support team at support@softakensoftware.com

Regards
adam

Vurdert til 1 av 5 stjerner

One of the Worst Data Recovery Company…

One of the Worst Data Recovery Company in the Market. Misbehave with their own customers and they also didn't refund your money even though you don't use their product any single time. Don't buy any of their software they are completely trash. Their lack of professionalism and disregard for customer satisfaction make them an unreliable choice for data recovery services. It is advisable to explore other reputable companies that prioritize customer support and offer reliable solutions.

4. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til softaken.com

Svar fra softaken.com

I apologize for the incontinence, but I am not able to find you are our customer. Can you please provide your order ID, so I can check and contact you?

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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