The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... Vis mer
Selskapet har svart
I must say how friendly and helpful the staff at Edinburgh's Sofology Store were. Although I have chosen not to make a purchase at this time, I would definitely go back again to view their sensibly p... Vis mer
Selskapet har svart
I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Storbritannia
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent choice in store
Excellent choice in store and great staff member who was able to answer our queries including sorting our on line account when I tied it up in knots.
6. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Engaging and supportive support !
We really had a great experience at Sofology Straiton as the sales/service team were just the right balance of engaged, helpful but not overbearing! Loved it and very happy with our final choice!
4. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar fra Sofology - Straiton Edinburgh
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Great experience from start to finish
Great experience from start to finish. Know exactly what we are getting and when. Beautiful sofas, much better designs and options than competitor's.
3. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for taking the time to give us your feedback. 😊
Svar fra Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We’d definitely go back again…
We appreciated not being rushed or pressured at all. Tanya helped us the first time we went, just to look around, and Jonathan helped us when we went back to buy. They were both very professional but personable and kind. We’d definitely go back again.
3. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for taking the time to share your experience!
Svar fra Sofology - Straiton Edinburgh
Thanks Susan
It was a relaxed experience and the…
It was a relaxed experience and the advisor was really clear and helpful without putting us under pressure
4. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi Grainne, thank you for taking the time to share your experience.
Knowledgeable sales assistant who went…
Knowledgeable sales assistant who went the extra mile to reassure me about the products purchased
3. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Really great sales experience
Really great sales experience, good knowledge, wide selection and sales helped isolate the combination that works best for our space.
6. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Charles :-)
Excellent personal service
Excellent personal service
Stuart explained everything and helped me make my choices.
A happy shopping experience!
6. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for sharing Dorothy :-)
Good service
A lovely young man called Harrison from the Straiton store looked after us twice .
He knew his stuff very polite not pushy at all .
Wish him all the very best in life .
He deserves a promotion !
5. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Harrison was really helpful and a…
Harrison was really helpful and a pleasure to chat with. He helped us understand and make an informed choice for our purchase.
5. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars :-)
Excellent assistance
I thought the help we received and the product could not have been better. Aida was a delight and was very well informed about the stock. She was even able to guide us when we couldn't find our way out of the store!! LOL.
2. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for sharing your experience Margaret :-)
Svar fra Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service and informative
2. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for choosing sofology!
Very helpful advice
Very helpful advice. Explained how sofa cushions and seating was manufactured and also provided details about cleaning. Also showed me a variety of chairs when the one that I was looking for was only available online.
27. desember 2025
Svar fra Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent customer service
The customer service that we received was absolutely excellent! Steven was friendly and helpful (but not pushy) and the fact that we could pay a deposit and do direct debits for the rest made our new sofas much more affordable. Would highly recommend.
3. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Svar fra Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar fra Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
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