I had a fabulous experience at Sofology, all thanks to my amazing sales executive. She was absolutely brilliant! She spent so much time working with me and was incredibly helpful while trying to find... Vis mer
Beliggenhet
Bytt filialC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The salesperson instore was very knowledgeable, answered all of our questions and showed us different options to best meet our needs. We were keen to take delivery of an armchair as quickly as possibl... Vis mer
Selskapet har svart
I was impressed with the light airy store & the selection of sofas available. After a good look around I decided I would like two two seater sofas. Elaine, a salesperson was so helpful & informa... Vis mer
Selskapet har svart
We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Storbritannia
4,9
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fantastic customer service and…
Fantastic customer service and everything was very well explained. Every member of staff we met was friendly and we never felt any sales pressure at all.
22. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great experience at Sofology Aida was…
Great experience at Sofology Aida was very helpful and knowledgeable
18. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Tonya was a great help
Tonya was a great help
In choosing our new suite
And a lovely tea and biscuits
21. januar 2026
Svar fra Sofology - Straiton Edinburgh
We are pleased that your visit tothe store was a positive one. Thank you for choosing Sofology.
Guy was very helpful with choosing and…
Guy was very helpful with choosing and matching the sofa and chair. Excellent service.
18. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for this great review :-)
The service by the Team was excellent…
The service by the Team was excellent and the choice of suites were again excellent.
17. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Imrie :-)
Excellent customer service
Excellent customer service - both at shop and follow up queries I had
19. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Highly Recommend
I'm really sorry but I cannot remember the lady's name who helped me buy my new sofa last week. I do know she was French and would highly recommend her as she was not pushy at all and very detailed with everything I needed.
15. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Svar fra Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Buying my first sofa for my new house…
Buying my first sofa for my new house and they couldn’t have been anymore helpful!
18. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar fra Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Went in knowing what I wanted but no…
Went in knowing what I wanted but no idea how to filter down the huge amount of stock and find what I wanted. I didn't want to spend ages walking around the store. Colin talked me through step by step and half hour later, I am all sorted! Fabulous result. Colin is superb!
18. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Friendly and helpful customer service
Friendly and helpful customer service. Made the pain of purchasing so much better.
18. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thanks for your 5-star review, we really appreciate the feedback!
Aida was extremely friendly and helpful…
Aida was extremely friendly and helpful and made the shopping experience very easy. Highly recommended.
17. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great shop so far
Great shop so far. Easy purchase. No hard sell on extras. Sales person was professional and not pushy. Sofa ordered only, so untill delivery this is a part review!
17. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar fra Sofology - Straiton Edinburgh
Thank you for your lovely feedback!
Colin was a great help and we are both…
Colin was a great help and we are both very happy with the service we recieved. Left with a sofa I am sure we will be very happy with.
16. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Colin was absolutely excellent
Colin was absolutely excellent , was very helpful and explained everything as he went along
15. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Good selection of furniture
Stephen who demonstrated various pieces of furniture was very helpful and was instrumental in helping us make a decision and to place an order
14. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.
Staff are very pleasant and show great…
Staff are very pleasant and show great respect to the customer. No hard selling tactics.
14. januar 2026
Svar fra Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Colin and Ida helped us over a couple…
Colin and Ida helped us over a couple of visits to decide what was right for us and our space/budget. Didn’t feel pressured to make a decision.
11. januar 2026
Svar fra Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Mrs G!
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