Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Vis mer
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Beliggenhet
Bytt filialUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
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Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Vis mer
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We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Storbritannia
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dan and Jordan were really helpful
14. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Diariou was excellent she is an asset…
Diariou was excellent she is an asset to your company
13. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful salesman
13. september 2025
Svar fra Sofology - Royton Oldham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Was greeted by a lovely lady called…
Was greeted by a lovely lady called Diariou who was soo helpful...
With her help I was able to purchase a sofa and was comfortable with the repayments..
8. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really friendly and helpful staff who relaxed and not at all pushy
We’ve been looking for new sofas for a while and had visited the store a few times and spoken to Phil, who was very knowledgeable, professional and extremely helpful, but really laid back, friendly and not at all pushy (unlike one other local retailer in particular).
We hope the rest of our Sofology experience is as positive and the purchase process.
10. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
We were left alone to decide ourselves…
We liked the fact that we were left alone to decide ourselves which sofa we liked instead of pushy sales staff following us around and interfering, which we experienced at other sofa centers
25. august 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Stress-free buying
The lady we spoke to, Hannah, was very helpful, friendly and informative. Buying our furniture was enjoyable and stress-free.
10. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar fra Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - positive experience 5
Phil and Hannah were really helpful and patient. They made the purchase experience easy and straightforward.
8. september 2025
Svar fra Sofology - Royton Oldham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Diariou was a great help when choosing…
Diariou was a great help when choosing our sofa, really informative and gave us good advice and tips on how to look after it. Would 100% recommend her for any help when looking for your dream sofa.
7. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Really helpful and friendly
Really helpful and friendly, there was a lovely lady there (unfortunately did not get her name) but she interacted with our son so well even gave him a biscuit and some colouring activity pack. Jordan was lovely too!
31. august 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer service from Jordan
31. august 2025
Svar fra Sofology - Royton Oldham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Staff are really polite
Staff are really polite, helpfull and patient. They don't rush you into a decision. Very informative in terms of the process, levels of services and range of products. They helped occupy my children so I could make an informative decision in peace. I won't go anywhere else with sofa buying. So far I am a very happy customer.
27. august 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Helpful,knowledgeable and courteous but…
Helpful,knowledgeable and courteous but not pushy .
18. august 2025
Svar fra Sofology - Royton Oldham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
New Settee
jordan who is dealt with was great, only talked to us when we had questions. Just let us look around in our own time
could not fault him
23. august 2025
Svar fra Sofology - Royton Oldham
Hi Mark,
Thank you so much for taking the time to leave us a review. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!
Svar fra Sofology - Royton Oldham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I came into sofology today and Jordon…
I came into sofology today and Jordon was very helpful and knowledgeable, the process of buying the sofa was very easy and efficient and can’t wait for my new sofa to arrive.
22. august 2025
Svar fra Sofology - Royton Oldham
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
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