Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Vis mer
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Beliggenhet
Bytt filialUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
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Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Vis mer
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We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Storbritannia
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful staff
It was nice and easy purchase with the help of their kind and helpful staff member who dealt with us
11. oktober 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Got help in store to find the sofa I…
Got help in store to find the sofa I wanted. Very helpful staff.
4. oktober 2025
Svar fra Sofology - Royton Oldham
Thank you for visiting :-)
Very friendly and informative
Hannah was very friendly and informative and helped go through the various options available aiding us in our final choice.
7. oktober 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Great experience with Irma
Irma was absolutely amazing at helping us choose a sofa, she knew so much detail and couldn’t do enough for us. The sofas at sofology were much nicer than other shops we tried and there was a real sense of customisability for style, colour, recliner etc.
4. oktober 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review!😊
Dario’s amazing service
Dario’s amazing service. Explained everything clearly. Satisfied customer
4. oktober 2025
Svar fra Sofology - Royton Oldham
We really appreciate your kind words – it’s great to know you found our the team in store amazing. Have a lovely day!
A professional company
Friendly but professional help and advice. Informative but not pressurized salesmanship. Important information about delivery cost given
2. oktober 2025
Svar fra Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Dan was amazing!!!
Dan was amazing!!!! He was professional and kind. He listened to what we wanted and ran everything efficiently.
28. september 2025
Svar fra Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
hi visited the store 3 times and still…
hi visited the store 3 times and still received a warm welcome
28. september 2025
Svar fra Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Staff let us take our time and…
Staff let us take our time and supported us to make the sofa fit the space giving different options
24. september 2025
Svar fra Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Elk MIll store Oldham (Paul)
Paul was so helpful in helping us choose the right sofa. He's very friendly and straight to the point no messing around, thank you.
23. september 2025
Svar fra Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
10 out of 10 for customer service
The staff are welcoming and professional and informative
Paul who dealt with me went out of his way to answer any questions re-the ordering and delivery process
23. september 2025
Svar fra Sofology - Royton Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Thanks Paul at Elk mill branch
Easy process, great sofa and most importantly great customer service. Thanks Paul. Lovely chatting to you.
21. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Diariou was phenomenal
Diariou was phenomenal! Great customer service, attentive and friendly and make our expierence super easy and enjoyable. Would recommend for anyone looking to buy a sofa!
21. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
My experience was made great by Hannah…
My experience was made great by Hannah Hussein being so natural and not being pushy in any way,she left it for me to make the decision of what to buy,and just helping me when required.Thank you.
17. september 2025
Svar fra Sofology - Royton Oldham
Thank you for taking the time to leave this great review :-)
We were greeted shortly after we came…
We were greeted shortly after we came into the store,but then left free to look around and although we weren't "followed round" we were aware that the staff kept an eye out for if and when we needed to speak to them.
Good advice was also offered.
A pleasant afternoon with no hassle
And found just what we wanted
16. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Diariou relaxed customer experience and no…
A relaxed customer experience and no pressure with Diariou.
Thanks very much.
18. september 2025
Svar fra Sofology - Royton Oldham
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
staff are lovely ,good quality furniture hannah and phil were courteous and extremely helpful
overall pleasant experience extremely helpful staff hannah and phil.
17. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The sales personnel were very good and…
The sales personnel were very good and listened to our needs.
16. september 2025
Svar fra Sofology - Royton Oldham
Thank you for taking the time to leave us a review :-)
There was no hard sell
There was no hard sell, no being jumped on whilst browsing, just the right amount of interaction from sales that were happy to help with any questions. I would definitely recommend a visit. Diariou was wonderful.
I came away very happy with my purchase.
14. september 2025
Svar fra Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
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