Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Vis mer
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Beliggenhet
Bytt filialUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Vis mer
Selskapet har svart
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Vis mer
Selskapet har svart
We were left for a short while to look around, which I like. Hate being pounced on as soon as you walk in the door. Once we looked around and found something I tried and liked we were shown other recl... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Storbritannia
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Sofology - Kirkcaldy
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We knew exactly what we wanted when we…
We knew exactly what we wanted when we shopped in Sofology. Lawrence looked after us very well and explained all about the insurance and cleaning kit.
26. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
We had an idea of the sofa we wanted…
We had an idea of the sofa we wanted using the website, but we changed completely after seeing the sofas in store. Alison was super helpful and knowledgeable about the different ranges. The website also doesn’t really show how good the quality of the frame and the leather/fabric actually is, much better than the competition.
29. desember 2025
Svar fra Sofology - Kirkcaldy
Thank you for sharing your experience :-)
Very helpful staff.Everything well…
Very helpful staff.Everything well axplained.Plus I was able to walk around the store with no interruption.A great choice of furniture too.
29. desember 2025
Svar fra Sofology - Kirkcaldy
Thank you so much for taking the time to share your feedback with us.
No hounding salespeople.
Went in to browse and no pressure from any salesperson. This was refreshing after being hounded in another company shop. When we had made a decision, we approached a salesperson and they were very helpful and made.the purchase extremely easy explaining everything up front.
28. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Portofino corner sofa …
The lady Alison and Manny the manager were lovely we looked at the corner group on Sunday went home measured it in our living room bought it on the Monday.
Many thanks, to think I was only having a look but when u know u like something u buy it 😂
29. desember 2025
Svar fra Sofology - Kirkcaldy
Thank you so much for taking the time to share your feedback with us.
Friendly customer service
Friendly customer service, enough time to wander on our own but advice close to hand if needed.
Great selection of sofas.
We bought with confident on our choices. Helpful advisor.
28. desember 2025
Svar fra Sofology - Kirkcaldy
Thank you for sharing your experience :-)
Staff friendly gave us time to view.
27. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Alison took her time to explain…
Alison took her time to explain everything very clearly
26. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Shirley was a great help!
Shirley was a great help, really chatty and enthusiastic about our choices and on the ball throughout the whole sales process!
26. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service and all,of our…
Great customer service and all,of our questions and queries were answered.
26. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really easy process very helpful team
Really easy process very helpful team, let us take the colour swatches home to see what it would look like in situ
26. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very pleasant helpful and knowledgeable…
Very pleasant helpful and knowledgeable member of staff which made the purchase easy and straightforward.
22. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Went in had a good look around nobody…
Went in had a good look around nobody pestering us ,picked a sofa got served by a lovely male assistant ,very helpful all done and dusted I under an hour of entering the store ,very pleasant experience. Thankyou
20. desember 2025
Svar fra Sofology - Kirkcaldy
Amazing review, thank you for taking the time to share!
Great customer service in Kirkcaldy
Great customer service in Kirkcaldy, love my sofa
9. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Met with Blair who was very helpful and…
Met with Blair who was very helpful and had all the answers to my questions.
Ordered and all set up for delivery in next 12 weeks. No issues at all.
5. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Lawrence
Lawrence, the sales manager just a genuine guy. Very knowledgeable and honest. He knows his stuff. Dude pushing 66. I recruit him in a heart beat
6. desember 2025
Svar fra Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We had a lovely visit in store and were…
We had a lovely visit in store and were met by Lawrence who was kind, friendly and an expert in his field. No pushing to buy a sofa and given plenty of time and patience when deciding on the sofa and colour.
5. desember 2025
Svar fra Sofology - Kirkcaldy
Hello Mr Guthrie, thank you for taking the time to leave a review about your positive experience with Lawrence at the store in Kirkcaldy. We're delighted to hear that you received excellent customer service and hope you found the perfect sofa!
Svar fra Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
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