Our sales person Mariola was fantastic! Very friendly, helpful and professional. We purchased a sofa from Mariola a few years back and we went back to her for another purchase.
Selskapet har svart
Beliggenhet
Bytt filialAlvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We recently ordered a Milan sofa from Sofology Coventry and had a great experience so far. From the moment we walked into the store, the staff were welcoming, knowledgeable, and gave us plenty of... Vis mer
Selskapet har svart
Helpful and welcoming staff. Wide variety of sofas. We came into the store looking for a corner sofa, but we left with a recliner! They offer lifetime warranty for the structure, and up to 5 years war... Vis mer
Selskapet har svart
When we visited the Coventry store we were greeted with happy faces, then left to browse with a few check in’s. Not over the top sales people over whelming you. When we had seen the sofa we had chos... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Storbritannia
4,9
Enestående
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The staff were very knowledgeable got…
The staff were very knowledgeable got me the edeal sofa material texture and colour gave me a great aftercare pack and delivery date
11. januar 2026
Svar fra Sofology - Coventry
Thank you so much for your 5-star review!
A great experience because of Ashley
A great experience because of Ashley. He is personable, knowledgeable and enthusiastic. A pleasure to deal with
9. januar 2026
Svar fra Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ashley. Have a great day 😊
I found the assistant friendly and…
I found the assistant friendly and obliging..I didn't feel under any pressure to make a quick decision if I had left the store to think about my choice for longer it was ok.
6. januar 2026
Svar fra Sofology - Coventry
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
COREY Just really good service from Corey in…
Just really good service from Corey in Coventry. Very knowledgeable and answered all our questions. Just can’t wait for our furniture
3. januar 2026
Svar fra Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Corey. Have a great day 😊
Excellent customer service with no…
Excellent customer service with no pushy sales person. Even let me move furniture about the shop floor
1. januar 2026
Svar fra Sofology - Coventry
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Lovely sofas & the quality
Lovely sofas & the quality
Freinds & family have sofology
Sofas
Great customer service to
So ime told
3. januar 2026
Svar fra Sofology - Coventry
What a fantastic review, thank you so much for taking the time to write this 😊
Svar fra Sofology - Coventry
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I ordered a sofa and the deposit was…
I ordered a sofa and the deposit was taken immediately from my account. I then had to chase up any form of confirmation in writing for my order, from Sofology. I then called the customer phone number and was told the order had gone through and my sofa would be delivered in 5 1/2 months time!!!!! I was told in store it would be up to 8 weeks for delivery! I am now awaiting a call back to confirm what the date actually will be - not ok!
30. desember 2025
Svar fra Sofology - Coventry
Hi Mrs Phillips, we are sorry to hear that you are unhappy. Please send an email to social.media.complaints@sofology.co.uk and we will take a look at your order.
Great staff, great product, top marks.
Everyone that I dealt with was fantastic, really appreciated the time you gave me and the advice. Everyone I cam into contact with was very kind and great to deal with. Thank you all.
2. januar 2026
Svar fra Sofology - Coventry
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Tom was very attentive and listened to…
Tom was very attentive and listened to what we wanted. He went through all the details and paperwork efficiently. We will definitely be recommending yourselves.
31. desember 2025
Svar fra Sofology - Coventry
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊
Marisol was fantastic…
Marisol was fantastic so thorough with the sale of our sofa we went back to her twice and impressed both times she made it so quick and easy and we can’t wait for our sofa to arrive
30. desember 2025
Svar fra Sofology - Coventry
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
Buying a sofa from Sofology was made so…
Buying a sofa from Sofology was made so easy with the exceptional customer service from Ashley Croft. He answered all my questions, very professional throughout, Ashley made me feel comfortable, offering refreshments, friendly and very approachable. He is an asset to the company, outstanding customer service and knowledge. I would definitely recommend Sofology and Ashley for excellent customer service.
26. desember 2025
Svar fra Sofology - Coventry
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great experience with Sofology
Great experience at Sofology. Member of staff was clear with answering my questions about the sofas I wanted to buy.
The process of ordering was easy and quick.
Now to wait 10-11 weeks for my order to arrive.
22. desember 2025
Svar fra Sofology - Coventry
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
No hard sell.
7. desember 2025
Svar fra Sofology - Coventry
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Customer service was exceptional
Customer service was exceptional, took us through every detail
3. desember 2025
Svar fra Sofology - Coventry
What an amazing review, thank you so much for taking the time to write this 😊
Great sales lady
29. november 2025
Svar fra Sofology - Coventry
Hi there, thank you for taking the time to leave a 5-star review Mr Brittain!😊
Svar fra Sofology - Coventry
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Mariola was very helpful and friendly
Mariola was very helpful and friendly. We have not had recliner chairs before so her
advice was helpful.
30. november 2025
Svar fra Sofology - Coventry
Hi there, thank you for your review. Another great review for Mariola, we will make sure to pass this on! Have a nice day.
great customer service
The customer service received was exceptional.
the assistant had a great knowledge of the products and was able to give us some great advice on different products and fabric finishes.
No pressure was applied to buy we left the shop and returned the next day to place an order.
the service so far has been great.
23. november 2025
Svar fra Sofology - Coventry
Thank you for sharing Mr Cartwright
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.