I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Vis mer
Beliggenhet
Bytt filialUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dawn the assistant from your shop is amazing. Really helpful. Answered all our questions. Not pushy. Nothing was too much trouble. A real credit to your Cheltenham branch and company
Selskapet har svart
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Vis mer
Selskapet har svart
Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Storbritannia
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A pleasure to shop with you
Prompt service, the lady listened to what WE wanted and did not try and sell us something that she wanted us to buy, was very helpful, would recommend Sofology to anyone
15. november 2025
Svar fra Sofology - Cheltenham
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Friendly and knowledgable
Lots of friendly, knowledgable support with zero pressure, resulting in a great sale!
16. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very happy with our experience
Very happy with our experience. Had a good chat with the sales lady, was not rushed in making a decision and came away looking forward to our new sofa in time for Xmas.
10. november 2025
Svar fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful sales people
Very helpful sales people, very knowledgeable and friendly
13. november 2025
Svar fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very knowledgeable and honest staff
8. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 4-star review. It's great to hear feedback like this!
Very satisfied customer.
Our sofologist was very helpful, polite and informative. There was a wide range and styles of sofas. We left feeling very happy with our purchase and can't wait for our new sofa to be delivered just before Christmas.
1. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful and informative.
Swift, helpful and informative. Thanks for the lovely cup of tea.
10. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great purchase and service provide.
Very happy with the sofa we have ordered and service provided in store at Cheltenham. Liam was very helpful and gave us all of the information needed, which made our experience even better.
9. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Svar fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Cheltenham store…
Great service from the Cheltenham store as Dawn was fantastic. She was really friendly and great at helping us whittle down the choices till we had the prefect sofa for us. The store was well laid out and some gorgous sofas to choose from.
3. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.
Svar fra Sofology - Cheltenham
Thank you for sharing your experience!
Lola was very helpful & knowledgeable…
Lola was very helpful & knowledgeable of the products, a good sales person without putting pressure on
1. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lola. Have a great day 😊
Helpful & informative
Helpful & informative. No pressure & no hard selling which was lovely and relaxing.
4. november 2025
Svar fra Sofology - Cheltenham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful and pleasant salesman
Very helpful and pleasant salesman.
Waiting to hear when delivery will be so can’t comment on that yet.
29. oktober 2025
Svar fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very attentive
Very attentive, knowledgeable staff. We were made welcome and comfortable
29. oktober 2025
Svar fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Scott our sales representative was…
Scott our sales representative was brilliant from start to finish extremely helpful and very patient with my choices and lots of questions. The quality of the furniture and cost is excellent! Overall very good experience can’t wait for my new furniture thanks Scott from the Cheltenham store!
31. oktober 2025
Svar fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had a wonderful experience
Had a wonderful experience at sofology in Cheltenham!
Dawn and Liam were absolutely amazing in helping me make my decision!
Dawn was great at taking the time to explain all the different fillings that are in the sofas. She also gave me excellent professional advice as well as personal advice on which colour looked best!
Didn’t feel pressured into ordering anything, very relaxed environment!
Would definitely go back for whenever we may need a new sofa or chair!
31. oktober 2025
Svar fra Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great Shopping experience
Great store with lots of settees on display. Brilliant to be able to try them out for comfort. Toby was very helpful showing us our different options and explaining everything
22. oktober 2025
Svar fra Sofology - Cheltenham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer care
Liam was knowledgeable and helpful. He helped me choose furniture that fitted the space available in my lounge and the most comfortable cushion option. He also made me a nice cup of tea and gave good aftercare advice for the seating purchased
27. oktober 2025
Svar fra Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
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