Sofology - Cheltenham Anmeldelser 1 680

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable and made us feel very welcome. Finally, he showed us last option for corner sofa bed which was a perfect match for our family of 4! We absolutely loved sofa and the finishing so much so we went with the whole bundle incl foot stool and recliner chair for a hubby 🙈 his manager Tim was also extremely helpful and made us a great deal on the bundle, which we appreciated 👌 thank you Sofology team - we can't wait to have all set to be delivered and so we can enjoy and chill with our little family ! Another happy customer here 👏👏👏

James was very helpful with finding the perfect option for us, thank you!

Excellent service and professionalism from Dawn at the Cheltenham branch, swift , efficient and friendly.

Good range of comfortable sofas and good customer service.

Great service and very honest staff at the Cheltenham branch. Nice to have trust with real human being to deal with 👍👍

Assistant who served us was knowledgeable, helpful, patient and made us feel relaxed and not pressured.the sofa was exactly what we were looking for. Thank you

We were served by James. He asked us what our needs were without being too pushy. He pointed out a few sofas that might suit us.

Overall it was a very good buying experience

The sales person who helped us today was great. She was attentive but not over baring. She was very knowledgeable regarding the products and very friendly and approachable. I believe her name was Lola but if I am wrong I apologise. She made our experience in store stress free and we went away purchasing the sofa that will be perfect for me and my family.

Very helpful on the visit

A good experience. Very helpful without being too pushy

Great choice of Sofas and excellent service by our sales Person/ Asst manager.

Every aspect of the purchase of our new sofa was explained thoroughly and clearly.

The service was second to none but I do think instead of having to purchase a cleaning kit for my new furniture supplying one as a gift would be more welcoming especially as customers are spending thousands of pounds this is the only reason I gave it 4 stars

Wonderful service from Toby.
Everything was explained well and the store offers an excellent selection.

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show us all the different styles that could fit. She took her time to show us all the different options available and we ended up going with a really lovely one! Very happy with my experience 😁

Popped into sofology in Cheltenham and fell in love with a sofa.Customer assistant was great he answered all our questions and more ,no pressure , we needed to check measurements back home ,and the assistant set up all the details on an app for us ,so if we wanted to proceed everything was ready for us .

We were very impressed how the staff gave you the freedom to look around and try without being pounced on! ( Next door DFS did exactly that) our salesman was very polite and super friendly 😀

The staff were friendly and very helpful, they had good knowledge of the products, they were attentive but not too pushy allowing us time and space to decide on colour and fabric all in all a nice experience thank you.!