From walking through the door staff we're really helpful & informative Spolit for choice too but decided & bought 2 sofas.
Selskapet har svart
Beliggenhet
Bytt filialCharlotte Street, CA2 5BT Carlisle, England, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Vis mer
Selskapet har svart
Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Vis mer
Selskapet har svart
Large choice of sofas, which is great. No pressure from the sales assistant, just helpful advice. Offers of help, no following you around. Choice of coverings could be better, maybe more transparen... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Charlotte Street, CA2 5BT, Carlisle, England, Storbritannia
4,7
Enestående
174 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good choice of products and flexibility…
Good choice of products and flexibility in fabrics and features.
7. februar 2026
Svar fra Sofology - Carlisle
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
The young man that served us
The young man that served us was very good very knowledgeable told us in great detail about the suite everything we needed to know,made us welcome and relaxed gave us time to look round, would highly recommend ☺️
6. februar 2026
Svar fra Sofology - Carlisle
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Svar fra Sofology - Carlisle
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Tian
Tian, the young salesman who sold us our suite was professional and knowledgable and made the experience nontraumatic for my husband.
31. januar 2026
Svar fra Sofology - Carlisle
Thank you for sharing your experience!
Joe was polite informative and was…
Joe was polite informative and was happy to repeat things and go at my pace. Great service with a smile.
24. januar 2026
Svar fra Sofology - Carlisle
Thank you for awarding us 5 stars!
Great designs
Harrison was great. Very friendly & helpful. We went to Sofology because of the different designs of footstools.
28. januar 2026
Svar fra Sofology - Carlisle
Thank you for sharing your experience Melanie :-)
Excellent Customer Service
From purchase to delivery, staff were friendly, courteous and helpful. 10/10!
10. januar 2026
Svar fra Sofology - Carlisle
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar fra Sofology - Carlisle
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great customer service experience at Sofology. Your kind words and perfect rating of 5 out of 5 truly mean a lot to our team.
Svar fra Sofology - Carlisle
Hi there, thank you for your review. Another great review for Dean, we will make sure to pass this on! Have a nice day.
Paul’ Excellent Customer Care
Paul - provided an excellent product overview and listened to our needs. We left feeling that we had bought what we wanted rather than being sold something.
23. januar 2026
Svar fra Sofology - Carlisle
Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.
I had a great experience at Sofology…
I had a great experience at Sofology Carlisle thanks to Callum. He was friendly, professional, and very knowledgeable without being pushy. Callum took the time to talk me through the options, answered all my questions clearly, and gave helpful advice, which made the visit relaxed and enjoyable. His customer service was excellent, and he’s a real credit to the Sofology team.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Carlisle
He really is, thank you Lucy :-)
Seeking advice
I didn’t end up purchasing a sofa, but I visited the store to browse. The showroom was well laid out and staff were friendly without being pushy, especially the sales person callum, who I found attentive, helpful and afformative. It gave me a good idea of what they offer, I would highly reccomend seeking advice from this specific store
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Carlisle
Thank you for awarding us 5 stars Ellie!
Attentive customer service & pleasantly…
Attentive customer service & pleasantly impressed with sales team .
20. januar 2026
Svar fra Sofology - Carlisle
Thank you for sharing your experience James :-)
Great sofas and Paul was fantastic.
Paul who helped us with choosing our sofa was lovely. Very Knowledgeable. I would recommend going to see him. Our new sofa looks amazing and seems good quality. Has a lifetime frame guarantee.
19. januar 2026
Svar fra Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Paul. Have a great day 😊
Svar fra Sofology - Carlisle
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Dean was very helpful and informative…
Dean was very helpful and informative when we bought our sofa and armchairs today. He was very well informed about the furniture, delivery etc. When I called in a week ago Paul was very helpful too.
15. januar 2026
Svar fra Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Dean. Have a great day 😊
Very helpful
Dean and Harrison, the two sales advisors we dealt with, were very helpful and explained everything in great detail.
8. januar 2026
Svar fra Sofology - Carlisle
Hi there, thank you for taking the time to leave a 5-star review!😊
Would Recommend
Harrison was very helpful in store, good variety of sofas to choose from and also knowledgable on what is offered and which sofas had a firmer cushion
10. januar 2026
Svar fra Sofology - Carlisle
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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