We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... Vis mer
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Beliggenhet
Bytt filialUnit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
When we walked into the store the USUAL thing happened and we were immediately approached by a Sales person. As we were only looking at furniture for our apartment she left us to browse, which we... Vis mer
Selskapet har svart
A good selection of Sofas to choose from, no high pressure sales left alone to browse at our leisure .very helpful and knowledgeable staff especially Kim at the Cannock store who answered all or ques... Vis mer
Selskapet har svart
I visited the Cannock store and Kimberly went above and beyond to help me phoning other stores locally. I returned shortly after and once again she was friendly and went beyond excellence. Her attit... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, Storbritannia
4,9
Enestående
3k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helpful
Welcomed which was nice as other companies didn't. Sunny was great stayed with me and answered all my questions and also gave me time.
11. desember 2025
Svar fra Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent customer service
The service we received from your employee, Storm was the reason we purchased our sofa. She was very knowledgeable, extremely helpful and friendly.
8. desember 2025
Svar fra Sofology - Cannock
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Nice products - Great Staff
Very attentive, helpful and patient staff, particularly Liz who was lovely.
Nice selection of good quality (high end), reasonably priced furniture.
30. november 2025
Svar fra Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review!😊
Sales assistant was pushy and didn't…
Sales assistant was pushy and didn't listen completely to my housing situation so then questioned me a lot which felt uncomfortable. I had been to a different store twice previously and saw a sofa I loved so still went ahead with purchase as I wanted to get it ordered ready for my new home without delay as I'm on a tight schedule and this was the closest store at the time.
5. desember 2025
Svar fra Sofology - Cannock
Thank you for taking the time to leave a review. We're sorry to hear about your experience and would appreciate the opportunity to make it right. If you'd like to discuss this further, please email us at social.media.complaints@sofology.co.uk with your review and account details.
Svar fra Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review!😊
Staff were very help full and patient
1. desember 2025
Svar fra Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sunny was amazing
Sunny was amazing , he was helpful and informative and made us feel comfortable and we left feeling confident about our putchase
30. november 2025
Svar fra Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar fra Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service from Lisa and Jess
Fantastic service from Lisa and Jess. Very informative and helpful.
28. november 2025
Svar fra Sofology - Cannock
Hello Peter, thank you for your review. We are so happy to hear this!
Jess is amazing!!
Myself and my boyfriend were guided through the sofa buying experience by Jess.. we visited the store twice, after the first visit she emailed me to follow up which I really appreciated it. She went above and beyond to help us pick the perfect sofa for our home, answering all our questions no matter how silly they seemed… she was warm and welcoming from the start - 10/10 customer experience, I’ve recommended friends to go the Cannock store and ask for Jess :)
22. november 2025
Svar fra Sofology - Cannock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Recliner Sofa
Kimberley was super helpful, knowledgeable and made our purchase straightforward.
The second time we have used Sofology, and they don't disappoint.
Quality furniture, friendly staff.
24. november 2025
Svar fra Sofology - Cannock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really good staff very clearly…
Really good staff very clearly explained. Awesome experience
9. november 2025
Svar fra Sofology - Cannock
Thank you for sharing your experience! We're glad our staff provided clear explanations and that you had a great time at Sofology Cannock. Your feedback is valuable, and we're pleased to have met your expectations.
If you need anything else, please reach out. We look forward to welcoming you back!
Made very welcome on entering the shop…
Made very welcome on entering the shop jess very attentive and explained everything very well
23. november 2025
Svar fra Sofology - Cannock
Thank you for sharing your experience! We're glad to hear you felt welcomed in our store and that Jess provided attentive assistance. Excellent customer service is our priority, and we're pleased to have met your expectations. We look forward to welcoming you back to Sofology Cannock. If you need anything else, please let us know.
Svar fra Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent customer service
Polite, friendly and knowledgeable customer service - Liz was great.
22. november 2025
Svar fra Sofology - Cannock
Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.
Kim was brilliant and really friendly…
Kim was brilliant and really friendly and helpful, couldn’t have asked for better customer service
14. november 2025
Svar fra Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Kimberley was extremely knowledgeable…
Kimberley was extremely knowledgeable and helpful Am looking forward to having my new sofa soon.
13. november 2025
Svar fra Sofology - Cannock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great in-store and online experience
Great in-store and online experience. Sunny at the Cannock store was massively helpful and prevented us from making a costly mistake by sharing his experience and knowledge.
12. november 2025
Svar fra Sofology - Cannock
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sunny. Have a great day 😊
Very helpful and knowledgeable staff
11. november 2025
Svar fra Sofology - Cannock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Friendly without be pushy
11. november 2025
Svar fra Sofology - Cannock
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
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