Whilst looking around you're Blackburn showroom Michael Game was most helpful with our needs. He also emailed our requirements. Thank you Michael
Selskapet har svart
Beliggenhet
Bytt filialThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Vis mer
Selskapet har svart
I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... Vis mer
Selskapet har svart
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Storbritannia
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very relaxed purchase
Very relaxed purchase. No pushy sales. Sat with Damien chatting about the different options and other services. Would highly recommend friends and family to visit the showroom.
14. februar 2026
Svar fra Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service
Excellent customer service. Staff was very helpful and polite
13. februar 2026
Svar fra Sofology - Blackburn
Thank you Akmal
Problem solved
Because of a mix up with the finance arrangements, our order was cancelled. Obviously, this was annoying and frustrating. However, when we returned to the Blackburn store, they resolved the problem and reordered the sofa. They were very apologetic and although we now have to wait even longer, we were happy with the outcome.
12. februar 2026
Svar fra Sofology - Blackburn
Hi there, thank you for your patience and for taking the time to share this. We’re really sorry for the mix up with the finance agreement and the inconvenience caused by the cancellation - we completely understand how frustrating that must have been. It’s great to hear our Blackburn team were able to put things right and get your order placed again, and we’ll make sure your feedback is passed on to them. We appreciate you bearing with the extended wait, and we hope you’ll love your new sofa once it arrives. If you need anything at all in the meantime, just let us know and we’ll be happy to help.
Soraiya was amazing and extremely…
Soraiya was amazing and extremely friendly. Made the process so much easier.
8. februar 2026
Svar fra Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The staff went above and beyond …
The staff went above and beyond to assist us to find the sofa for us! They didn't follow us around the store or constantly check in so that we could look around at our leisure!
They were friendly and not pushy at all!
7. februar 2026
Svar fra Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great help
Great help, service, advice and relaxed way of shopping.
Perfect and Damian was spot on with his friendly approach and no pressure on anything
Thanks
Ade and Karen.
8. februar 2026
Svar fra Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar fra Sofology - Blackburn
Thank you for choosing sofology!
Good customer service. The sales assistant was very helpful
The sales assistant was very helpful, knowledgeable and pleasant. I look forward to receiving my sofa.
29. januar 2026
Svar fra Sofology - Blackburn
Thank you so much for taking the time to share your feedback with us.
The lady was very helpful
The lady was very helpful, willing to hear me waffle and wasn’t in any rush for me to make my final decision on which colour I was choosing. Couldn’t have asked for better.
6. februar 2026
Svar fra Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Recept furniture purchase
Nash was very informative and efficient. We were made very welcome yet treated with professionalism throughout. A pleasure to deal with.
5. februar 2026
Svar fra Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The gentleman that served me was very…
The gentleman that served me was very helpful and courteous. He gave me all the information I needed to make an informed decision. There was plenty to choose from too.
3. februar 2026
Svar fra Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Amazing
Helpful, Kind and extreamly polite gentleman helped us caĺed Damien, Couldnt of been more satisfied.
30. januar 2026
Svar fra Sofology - Blackburn
Thank you for awarding us 5 stars Chris!
Svar fra Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
It’s the second time I’ve been to have…
It’s the second time I’ve been to have a look and decide on a sofa . First time was asked if I needed any help just let them know and i looked round at length , not bothered or rushed , questions answered by a young man . This time same very friendly and when I was ready Damian helped me and was very knowledgeable and kind . That’s why I was able to decide what I wanted . Thanks again Damian so patient ,good job 👍
31. januar 2026
Svar fra Sofology - Blackburn
This is a great review Lisa, thank you for sharing!
Relaxed atmosphere
Lovely staff really helpful and went through all options. Relaxed and comfortable experience and wasn’t rushed. Various choices and a wide variety of options. I would recommend using sofology to anyone looking for a new stylish sofa.
30. januar 2026
Svar fra Sofology - Blackburn
Thank you for choosing Sofology!
Svar fra Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damian. Have a great day 😊
Svar fra Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
An absolutely appalling company!!!!
An absolutely appalling company!!!!! And that's putting it mildly. I was supposed to be receiving my new sofa just over a week ago now. We ordered it at the beginning of November last year. The delivery guys rang us up saying that they wouldn't be able to deliver our sofa because of a low bridge, we then gave a alternative route. The reply back was, well I'm sorry but we have run over our time slot for your drop off, we're not interested in an alternative route. They said that we would get a call the next day to sort out another delivery day/time. I rang them twice. We should of been getting our sofa this Wednesday, but it's been cancelled!!!! And they have given us a new date for delivery.. another week of waiting!!!! We got rid of our old sofa the day before like they say to do so, so now we haven't got anything but the floor to sit on. The deckchairs are back breaking and have been disposed of. This is absolutely beyond the joke!!!!!!! I have never ever experienced such an appalling experience in my life!!!!!!! If it isn't delivered this time, I will be wanting a refund of what we've paid!!! Good job i used PayPal payment.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sofology - Blackburn
Hi Trevor, we are so sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk with your order number and the details of your complaint and we will contact the delivery company regarding this.
A good and helpful experience
I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very welcoming and helpful without being pushy. She understood exactly what I wanted and showed me everything that met those requirements. She was pleasant and good humoured, the perfect employee.
26. januar 2026
Svar fra Sofology - Blackburn
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Svar fra Sofology - Blackburn
Thank you for taking the time to leave a 5-star review!😊
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.