Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Vis mer
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Beliggenhet
Bytt filialThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch. O... Vis mer
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I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... Vis mer
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We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktopplysninger
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Storbritannia
4,9
Enestående
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The staff Nashreen and Soraya were very…
The staff Nashreen and Soraya were very helpful. Absolutely amazing customer service and I would highly recommend my friends and family to visit the Blackburn store. They went through all my measurements and different options thoroughly and listened to my requirements and got my order 10/10 would rate higher than 5 stars if I could.
22. mars 2026
Svar fra Sofology - Blackburn
Thanks for this fabulous review. We appreciate you sharing it with others!
Mike @ Whitebirk A** Service
Mike (@Blackburn Whitebirk
Store) did a fantastic job at allowing us to roam uninterrupted. He gave us some recommendations based on our dimensions and left us to it. When we were ready to purchase he was attentive, knowledgeable and patient. Our best experience yet whilst sofa shopping, they deserved our business.
21. mars 2026
Svar fra Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Positive experience without the aggressive sales pitch
Damian was very good and knowledgeable about the products. He answered all questions posed and allowed time for browsing and reflection about the choices made.
21. mars 2026
Svar fra Sofology - Blackburn
Hi there, thank you for your review. Another great review for Damian, we will make sure to pass this on! Have a nice day.
Thanks Damian…….
Damian was really helpful and offered other choices and styles which gave us some great options. Great service! Would highly recommend this store!
19. mars 2026
Svar fra Sofology - Blackburn
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Damian gave you all the information you needed and met all of your expectations.
Excellent service from start to finish
Excellent service from start to finish. Very happy with our purchase.
14. mars 2026
Svar fra Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful sales guy.
14. mars 2026
Svar fra Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar fra Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Good information given on products
Good information given on products. Friendly customer service
9. mars 2026
Svar fra Sofology - Blackburn
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Svar fra Sofology - Blackburn
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great experience of the agent in store
Great experience of the agent in store. Very friendly and helpfu;
11. mars 2026
Svar fra Sofology - Blackburn
Thank you for sharing Ms Hook!
Svar fra Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great product, exceptional staff
Great product, great price and the sales lady "Sandra" was excellent, kept me informed throughout and explained how the whole process worked
8. mars 2026
Svar fra Sofology - Blackburn
Thank you for this great review Dom :-)
Good customer service from the same…
Good customer service from the same worker over the 2 days :)
8. mars 2026
Svar fra Sofology - Blackburn
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
The sales person Ash was absolutely…
The sales person Ash was absolutely brilliant and helpful and courteous without being pushy, explained everything in great detail and made my shopping experience a delight, she was extremely friendly and understood my needs without any hitches! thank you so much!
4. mars 2026
Svar fra Sofology - Blackburn
Thank you for taking the time to share your experience :-)
Svar fra Sofology - Blackburn
Thank you for awarding us 5 stars!
Lovely store
Lovely store, plenty of options and friendly staff, massive shout out to Damian, credit to your staff, helped me massively and nothing was a problem for him
28. februar 2026
Svar fra Sofology - Blackburn
Thank you Karen
Helpfulness and effort of salesperson…
Helpfulness and effort of salesperson Mike to aid us in choosing the right sofas to fit our needs.
2. mars 2026
Svar fra Sofology - Blackburn
Thank you for sharing your experience John :-)
Svar fra Sofology - Blackburn
Thank you so much for your 5-star review!
A good experience at the store
On a recent visit to the store, both myself and my wife were impressed with:
A very friendly approach after given time to ask for assistance.
We felt assured and happy with the help, expertise and the outcome of the purchase on the first visit.
On our second visit further help with a query and an addition to the order was done promptly without fuss.
I would like to recommend a visit to this store.
Thank you Sid and Neil for your help.
25. februar 2026
Svar fra Sofology - Blackburn
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
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