Marc was helpful obtaining a refund for the money taken from me by the company without my knowledge. However I haven't been given a refund for all the money, just some of it so I need to continue to c... Vis mer
Sobeautypro
Takk for at du bruker Trustpilot. Dessverre kan du ikke lenger skrive en anmeldelse her ettersom nettstedet til virksomheten er stengt. Du må gjerne kontakte oss hvis du lurer på noe.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Thanks to Jeremy, sending me an e.mail followed up by a phone call my misunderstanding is now going to be resolved, and a refund will be actioned, which does go towards a bad experience made better, s... Vis mer
Hi I will be Shopping with So Beauty. Thier communication is excellent. They are very Prompt in getting back to you. I find them very professional. Thier goods look top end too. I am amazed at thier... Vis mer
Recently I had an issue, I reported this to the beauty pro team and Paula responded within an hour and sorted everything out for me. She was unbelievably helpful and I am so grateful for such a b... Vis mer
Andy assisted me in cancelling my…
Andy assisted me in cancelling my account and arrange for a refund
Recibir un buen servicio de aclaración…
Recibir un buen servicio de aclaración sobre un producto k Keria k me llegará y gracias a la ayuda jamal ya solucione mi problema gracias 😊
I would like to thank Kai for the great…
I would like to thank Kai for the great customer service they have given me.
Thank you again
Bonne expérience
Bonne expérience mais les produits ne sont pas pour moi je ne les utilise pas.
Edith m'a rapidement contacté et a…
Edith m'a rapidement contacté et a trouvé une solution.
Arnaque par détournement de site
Bonjour,
J'ai voulu commander des chaussures oasis après validation du paiement des chaussures j'ai été rédigé sur le site sobeauty.com bien entendu l'argent des chaussures a aussi été rédigé sur le site du coup je ne receverait pas mes chaussures et j'ai perdu mon argent car c'est un site beauté, cela a été pour ma part une VRAIE ARNAQUE.
Saying thank you for being scammed?
I am struggling to even form a beginning understanding of how I got scammed to "sign up" for a subscription to SOBREAUTYPRO.COM when they don't stock ANYTHING which I would want to purchase.
It seems that identity theft might have taken place, as I would in no shape or form have subscribed (paying a monthly subscription!) to this website.
It really troubles me that this has happened. The ONLY thing that seems to work is their customer retention department who, via Kevin, has now forced my hand to get a refund by saying I needed to put a 4 or 5 star rating on Trust pilot so that he would ensure my refund is speedily processed. Why does this feel a bit like coersion?
Say something nice about us and we will refund your money which was taken from your account without your permission.
It seems utterly bizarre that one can be scammed and then have to still thank the company which scammed you by placing a high ranking review just to have your own money returned. To me this smacks if arm-twisting.... and it doesn't end there... you have to take a screenshot and send it back to "Kevin" [probably not his real name] in Limassol and he will personally expedited your refund in 3 - 5 days - or else? He won't refund YOUR money which was SCAMMED, or else what??? TELL THE PAYMENTS DEPARTMENT THAT I didn't post a " nice" review and for them to drag out my refund or else what????
I am shocked at the bleven of finesse with which scamming companies operate today and how they make one feel you need to "THANK" them for illegitimate transactions and debits on your cards.
One thing is certain: "KEVIN" - I never bought a thing from SOBEAUTYPRO, I never "subscribed" to ANY service by your company and if I don't get the money back which was scammed from my card, I'll simply report you to my bank for fraudulent debits and have my bank debit your bank by opening a dispute.
Be assured, I don't support scams, nor do I appreciate being man-handled into writing a "positive" review for a service which I didn't subscribe to and have noninyention if supporting.
Thus is outright theft and I am NOT happy with the way I have been "handled". I am only putting a 4 sfsr rating on this so that someone else will read it and be warned!!!
maya une perle rare
maya a été trés utile et agréable . elle prends son temps pour tout m'expliquer
olivia SALFATI
Contacté
Edith m’a contacté et tout s’est bien déroulé
Gracias 😊🫂
La verdad no pude comprar lo que quería pero reconozco que la empresa es conciente porque me devolvió todo lo que invertí y muchas gracias fue una experiencia maravillosa
They offered an exception
Thank you for offering to process an exception. Appreciate it.
Bon conseillé qui aide à résoudre les…
Eugène est un bon conseillé qui aide à résoudre les problèmes
Gracias por la amabilidad
Gracias por la amabilidad y espero q sea rápido el reembolso
Gracias Kenny por asistirme
Gracias Kenny por asistirme, espero felizmente mi reembolso y lamento las molestias causadas.
Guter service
fast response
Nice prompt reply from Paula
Nice prompt reply from Paula. Good escalation support
Gracias Kenny por el apoyo y las…
Gracias Kenny por el apoyo y las atenciones recibidas en esta experiencia.
En especial el seguimiento de parte de Kenny
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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