Found out about this company this morning, went there and ordered online to collect immediately, staff were ever so helpful, As I collected in person they offered me a refund for postage or anothe... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They sell faulty machines and do not give refunds. Customer service is appalling. Will have to take them to court for selling faulty machines under sales of goods act 1979 / consumer act 2015 sect... Vis mer
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I ordered on Friday and delivery was due Monday, it never arrived so checked tracking with courier company, it stated there had been a problem with my delivery. When contacted I was informed it had b... Vis mer
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Alan @ Snowshock been brilliant past two days as my machine wasn’t freezing and he sent us new parts and also helped us to put it on via video call. Machine wasn’t freezing off since last year and now... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av mat og drikke til catering
- Drikkevaredistributør
- Matprodusent
- Leverandør av restaurantforsyninger
- Lager
Skrevet av virksomheten
Slush Machines, Slush Syrups and Slush Supplies from SnowShock, UK Wide suppliers of premium slush products. Call us today to order on 0330 053 6132.
Kontaktopplysninger
Unit 2, Whitehouse Road Industrial Estate, Whitehouse Road, NE15 6LN, Newcastle upon Tyne, Storbritannia
- 03300536132
- trustpilot@snowshock.co.uk
- snowshock.com
4,5
Enestående
202 anmeldelser
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good service very quick delivery 10/10
2. juli 2021
Great quality products at best prices
30. juni 2021
Svar fra SnowShock
We like the word 'great' thanks very much!
Good price and quick delivery service
28. juni 2021
Svar fra SnowShock
Thanks for taking your time to review us, much appreciated.
Great service quick delivery
27. juni 2021
I put my order in & within a few days…
I put my order in & within a few days my order is delivered.
Snowshock are an excellent company, I will never run out of stock as ordering is simple & it gets to my shop quickly.
21. juni 2021
Svar fra SnowShock
Thanks for your feedback and taking the time.
Good quality ❤️
19. juni 2021
Svar fra SnowShock
Sorry to hear this. Please get in touch and we will chase your delivery up straight away.
Delivery commitment not met
Delivery commitment not met , next day delivery came after 7 days and been told lost in Post but don’t provide a tracking number so they not being honest , and if there is problem with the machine you can’t talk to anyone just keep going back and forward with text message service, take hours or sometime whole day to get 1 single reply
Terrible won’t buy there machine again ….
18. juni 2021
Svar fra SnowShock
We are sorry to hear about your delivery problems. It is the case that couriers are struggling at times, the huge boost in online shopping has stretched them and we are letting customers know that occassionally deliveries may take a little longer than usual. You seem to be one of the unlucky ones. You can phone for help with your machine anytime, just ring our usual number and select services.
Svar fra SnowShock
Thanks very much :-)
No warranty, not returnable, zero service
No warranty, non refundable, not returnable. So what is the customer supposed to do if the product stops working in a couple of days’ time? Plus, zero support from Snow shock. Doesn’t even deserve one star.
8. juni 2021
Svar fra SnowShock
Hi, our aftersales team are ready to help you at any time. If you have a genuine problem with anything at all, please get in touch and we will do our best for you.
Taste like summer
Absolutely lovely... Would’ve got five stars if they came with a pouring nozzle & measurer
3. juni 2021
Svar fra SnowShock
Thank you so much. This video on our Youtube channel might help: https://youtu.be/CpLdiRdtphM
Pouring nozzel.......great idea ;-)
Disappointment started from day first
Paid 3 days ago and was prmoised next day delivery. And still waiting for machine. Disappointing already even machine is not here yet. Donot know what ll happen once i get delivery. Please wish me best of luck. Having a feeling that i am stuck now like.
3. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra SnowShock
We are very sorry to hear that your delivery is taking longer than we originally quoted, it's so frustrating when the weather is so good!
We are taking this up with our couriers. We always send on a working next day service but very occassionally the couriers do not meet our expectations. Once we are aware of a delay we can get onto it straight away.
Easy Web site to order from with clear…
Easy Web site to order from with clear images, Easy checkout & fast delivery
27. mai 2021
Svar fra SnowShock
Love the feedback, thank you.
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