I have zero complaints about this site. The games are easy to follow and the customer service is fantastic and extremely friendly. Not to mention the promotions, which are fair with no bonus wagering... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The offer was different to that advertised. Rather than 100 spins on beekeeper it was choose a box which resulted in 25 spins. Otherwise ok - fast withdrawals, bonuses are immediate, reasonable bonuse... Vis mer
Selskapet har svart
Smooth slots, smooth transactions, smooth casino is seemingly a fair casino with i believe truly random slots and quick payouts if you do win anything. Thats what people want, slots that could pote... Vis mer
Selskapet har svart
Absolutely shocking service, allows me to play a couple of games and win then they restrict my account and claim I need to verify my account. It was already verified along time ago. I have tried to up... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Smooth Spins brings together Slot Games, bingo, Slingo and live casino games in one easy-to-use platform. With over 5,000 slot games available, there’s always something new to explore, from classic favourites to the latest releases. Players can enjoy a range of bingo games, including 90, 80, 75 and 50-ball formats, alongside interactive bingo rooms and a community-led experience. Slingo is also available, combining elements of slots and bingo into a single game style. The platform also features a wide selection of live casino games, including Blackjack, Roulette and live game shows, all streamed in real time for a more interactive experience. Regular promotions and in-game offers provide additional ways to take part, while safer gambling tools, including deposit limits, time-outs and self-exclusion options, are available to help players stay in control of their play. Whether you're playing slots, joining a bingo room or trying live casino games, Smooth Spins brings everything together in one simple, accessible platform.
Kontaktopplysninger
Suite 2, World Trade center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@smoothspins.co.uk
- smoothspins.co.uk
Viktig informasjon
3,3
Middels
147 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good casino I wish rise of Athena…
Very good casino I wish rise of Athena slot game was on here though it’s my favourite game
16. oktober 2026
Svar fra Smoothspins
Hello Joshua. We're happy to hear that you enjoy our casino, and we appreciate your feedback! You're welcome to contact us by e-mail should you wish to request said game; our e-mail address is help@smoothspins.co.uk
Svar fra Smoothspins
Hello. Thank you for your positive feedback! You're welcome to contact us by e-mail should you wish to discuss your account further; our e-mail address is help@smoothspins.co.uk
Svar fra Smoothspins
Hi Cheryl. We are glad you enjoyed your experience and had such great success with your bonus rounds! Thank you so much for sharing your positive feedback with us.
So far very satisfied with site,nice…
So far very satisfied with site,nice bonuses,smoothly working site and instant withdrawals
13. oktober 2026
Svar fra Smoothspins
Hello Albertas! We are glad you enjoyed your experience with our fast payouts and great rewards. Should you ever require assistance, please do not hesitate to contact us via our messaging services.
A great choice of games to play
A great choice of games to play. Very quick to payout winnings
10. oktober 2026
Svar fra Smoothspins
Hi Linda. We are glad you enjoyed our fast payouts and game selection. Thank you for your review!
Easy deposit & withdrawal customer care…
Easy deposit & withdrawal customer care is good also re betting limits etc.
9. oktober 2026
Svar fra Smoothspins
Hi Elizabeth. We are glad you enjoyed our products and services. Have a great weekend ahead! :)
Absolutely shocking service
Absolutely shocking service, allows me to play a couple of games and win then they restrict my account and claim I need to verify my account. It was already verified along time ago. I have tried to upload several times and keeps getting declined for no reason. They have stole my money and I just ended up saying keep it and close my account. DO NO USE THIS SCAM SITE !!! After 30 mins they restrict your account an do not let you pass verification!!
9. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hello Charlotte. Thank you for taking the time to share your feedback. We appreciate your review and hear your frustration regarding the account restriction and the difficulties encountered during the identity confirmation process. We know how distressing it is to face obstacles when attempting to submit documentation, especially after previously completing this process and experiencing successful gameplay.
You're welcome to contact us by e-mail if you wish to discuss your account further; this is help@smoothspins.co.uk
Svar fra Smoothspins
Hi Andrew, we're sorry to learn of your disappointment. You're welcome to contact us by e-mail if you wish to discuss your account further; this is help@smoothspins.co.uk
Appalling compliance failures, ignored CAP Code rules, and livechat evasion
following up on a promotion that concluded on September 27th, I encountered the exact same compliance failure for the second consecutive month. When I asked for standard verification that a valid draw took place—as strictly required by ASA CAP Code Rule 8.28.5—frontline support falsely claimed the company has 'no obligation' to prove winners exist and hid behind a misinterpretation of UK GDPR.
Instead of addressing a simple transparency check, agents spent an hour deflecting, and when presented with a formal Letter Before Action (LBA) regarding breaches of the Consumer Protection from Unfair Trading Regulations (CPUT) and statutory rights, the agent abruptly terminated the live chat to dodge accountability.
A formal DSAR for cryptographic audit trails has been logged, and formal escalation dossiers are now being prepared for the ASA and UK Gambling Commission, alongside MCOL proceedings. If BetVictor treats basic promotional transparency with this level of evasion, customers should think twice before participating in their raffles.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hello. Thank you for taking the time to share your feedback with us. We take concerns regarding promotional transparency, regulatory compliance, and customer support interactions very seriously. Experiencing repeated difficulties when requesting verification for a completed promotion, as well as facing abrupt disconnections during live chat support, is far below the standard of service we aim to provide. We recognise how frustrating this must feel.
You're most welcome to contact us by e-mail should you wish to discuss your account further; this is via help@smoothspins.co.uk
Found to be legitimate site never had…
Found to be legitimate site never had issues depositing or withdrawal
6. oktober 2026
Svar fra Smoothspins
Hi Claire. We are glad you enjoyed your experience with our smooth transaction process. Thank you very much for sharing your positive feedback with us.
Smooth slots
Smooth slots, smooth transactions, smooth casino is seemingly a fair casino with i believe truly random slots and quick payouts if you do win anything.
Thats what people want, slots that could potentially keep paying out due to randomness rather than getting a decent win and having to change slot game but be able to continue on the same slot and still have as much chance to win Big again. Obviously it go's both ways but if I personally knew it was genuinely random I wouldn't mind losing as long as i know I have a REAL chance at winning .
6. oktober 2026
Svar fra Smoothspins
Hi Steven. We appreciate you taking the time to share your feedback with us. We're happy to hear that you are enjoying our platform, seamless transactions, and swift payout processes. We fully agree that offering a genuinely fair and transparent gaming environment with true randomness is essential for a great experience. Providing a reliable service where players feel they have an authentic opportunity to win is always our priority, and we are glad this reflects in your time with us.
Easy to play and understand its just so…
Easy to play and understand its just so much fun
5. oktober 2026
Svar fra Smoothspins
Hi Dale. We are glad you enjoyed your experience with our game's accessible design and great entertainment value. Thank you for your review.
Worthy Casino 100percent
Yeah great Website, machines are worthy of a play, they owned/operated by Betvictor. 100percent reliable and trustworthy.
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hi Alex. Thank you for your review. We're glad you enjoyed your experience with our games and trust our platform.
First 🥇 class site fair play and fun
First 🥇 class site fair play and fun
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hi Charlene. We are happy to hear that you had an enjoyable and fair experience on our platform, and we truly appreciate your positive feedback.
Great site
Great site, never had any issues once verified
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hi Peter. We're happy to hear that our platform has worked smoothly for you following the completion of your account verification. Thank you for your positive feedback.
I had a good time and I recommend them…
I had a good time and I recommend them but I would say never gamble without an intelligent plan of action always
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hello. We're glad you enjoyed your time with us! We appreciate your thoughtful advice about planning. Have a great weekend!
Don’t really pay out as much as other…
Don’t really pay out as much as other sites and limited on spins on roulette
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hi Gary. We appreciate your feedback regarding payouts and roulette spin limits. You're welcome to review this fully through our article below, if you wish. Thanks:
https://helpcentre.smoothspins.co.uk/en/articles/264504-return-to-player-rtp-and-game-fairness
Brilliant site
30. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hello Stacey, thanks for your wonderful review! :)
Welcome offer is fake
Welcome offer is fake. I wagered £10 as agreed on the bee keeper game. Then no free spins as advertised.
So dont bother. Go to gala or play ojo. No issues there.
27. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
We are sorry to hear about your experience with our welcome offer and the free spins. We appreciate you bringing this to our attention and would kindly ask that you contact us via our email address at help@smoothspins.co.uk in order to discuss this matter further.
Complete scam
They take your deposit and wager but refuse to give you the free spins that they advertise. They are a complete scam. When I spoke to support, they won’t even tell you the reason why they won’t give you your spins.
15. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Smoothspins
Hello John. We sincerely apologise for the frustration you experienced regarding the advertised free spins. You're welcome to contact us by e-mail should you wish to discuss your account further. Thanks. This is help@smoothspins.co.uk
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.