I don't remember ever signing up for a subscription with them, but they charged my account $25 and are now trying to charge it again with a $0 balance. This seems like at least a shady business, and a... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
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Money was charged on my credit card without me even noticing for a few months . The amount was $23.72 the last transaction noticed, Canadian converted from US funds.I just found out a few days ago an... Vis mer
Update Nov. 1st: I emailed them and filed a dispute on my credit card, and one of those things got me my money back. Not so shady anymore. Still, they should tell you you’re signing up for a subscri... Vis mer
Selskapet har svart
Noticed charges for smartyplus.net on my credit card statement and was charged $25 a month for 3 months. I do not recall authorizing these charges and, until today, had no knowledge of what SmartyPlus... Vis mer
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Total fraud, don’t know how they have my bank details
I’ve never heard of the company, let alone been on their website… however today I’ve been charged £25 out my bank account, total fraud. I don’t understand they’ve got my bank details or how this is even possible, or the fact the company is still running…
Would really appreciate any help anyone can give as to how to resolve this, as in a email address or number to contact.
Ps, I’m not even from America, I’m in England but have been charged by their American company?
Thanks.
UPDATE: once ‘smartyplus’ responded to this and gave me their contact details I immediately emailed them, saying I wanted a full refund and my account shut down’ and to be fair within about 10 minutes they responded, and gave me a full refund for the last 3 months that they’d been taking money… still not sure as to how they got access to my bank even though I’d never heard of them.

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SCAM SCAM SCAM
SCAM SCAM SCAM! Reported to BBB and FTC this morning.

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It's a scam I wouldn't expect anything…
It's a scam I wouldn't expect anything less they made me pay for a subscription without my knowledge

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Scam
Scam!
did anyone cancel and see that they stop taking payments out?

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Another spam
Another spam. Monthly charge of $25.00 for no benefit.

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Absolute SCAM!
I found the damn $25 charge from Smartyplus. I never signed up with them for a membership, I had never been to their website or even heard of them. This is a filthy scam that this company has been getting away with for years. Reddit has years of posts from people these sleazebags have ripped off. Chatted with CS and they canceled it, but I have zero faith that they will be true to their word. This is illegal. Something needs to be done about this fraud.

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This is a scam I didn’t notice that I…
This is a scam I didn’t notice that I kept charging me every month and now I don’t know how to cancel it

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Scam!
Like others, my son did not realize he signed up for this free trial and was then charged $25 per month for 3 months without realizing it, this is a scam. Lesson to be learned check your bank statements regularly!
Update: I do appreciate their customer service and how they quickly responded and cancelled the account.

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Huge scam alert
Huge scam alert. Looks like I’m not the only one hit today with this $25 false charge. Already called my bank and disputed and shut card off.

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WARNING - SCAM!!!!!!!!!!!!
ANGRY doesn’t begin to describe how pissed off I am right now 🤬🤬🤬🤬🤬 These people should be called in front of a firing squad! I’d better get my dang $25 back immediately!

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Scammers website
Litterally I had never heard about it before then I was looking through the expenses paid on my debit card because I saw I had less money in there than I should have. Anyway, I was looking to see what had charged me and I saw 2 charges for smartyplus.net they were each 25 dollars and I never went to that website or signed up let alone given them my debit card info or my Word that they could sign me up for the paid version. Scammer website never go near it.

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I have cancelled twice and I have been…
I have cancelled twice and I have been charged again! SCAM!!!! I want my money back! This is criminal! Should be reported to the FBI and I will do so if I don’t get my money back and if I am charged again!
Edit: email sent and have not heard back!
2nd Edit: it is now 2/24/2025 and I have STILL not heard back. I should be charged any day now, even though I have REPEATEDLY cancelled this back in December.
I think we should all file a class action law suit against them. Anyone want to join me? I know a reliable and successful online company.

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It is a scam! Avoid it at all costs!
They get your credit card to give you a rebate on unrelated purchase (which they get you a rebate) but ended up charging $1 to steal your credit card information. They don't mention there is a cost to the subscription and charge you after the 7 day trial. Very sneakily don't tell you any of this. Don't fall for it!

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Stay Away - A huge SCAM.
This company somehow scams their way into a subscription, I think when I bought a movie ticket and then there was no information about the subscription fees etc. I did not see that I was being billed for $25 bucks a month. They are crimminal.

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I wish I could give them a zero rating…
I wish I could give them a zero rating but still a very scammy slime balls. I do not understand how they got my debit card information and they were billing me 19 CAD a month for over a year. My bank would only refund me for the last 3 months and I am still smothering from losing money to this disgusting company. I wish my account with my Canadian top 4 bank that claims to be very much on the side of clients would stop their totally illegal transactions.

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Keep your eyes peeled, I can’t even call it a scam!! They hacked me somehow!!
I have no idea how they got my information.. They charged me $25 in December and then another $25 in January.. thankfully my bank took care of it and I was issued a refund but I don’t know how they did it. It was also from an account I don’t primarily use!! Look out!!

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SCAMMERS
total scam....never signed up for requested their service.. charged my CC $25.

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This scam is very sneaky
This scam is very sneaky, and I have no idea how they got my credit card number.
Their join webpage came as a pop-up, and I deleted the page as soon as I could.
Then a moment later I got a notification that I got billed $13 from SMARTYPLUSNET.
I immediately then got the chat with Mohammad Naseem who then said I will have a refund in 3-5 business days. I did get a confirmation email,
Thank you Mohammad Naseem (Desert Wind) {I speak a little Arabic} but gee-wiz, how does this crap happen?
Now I need to stop that credit card and get a new one. PITA...

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Got a dollar charge
Got a dollar charge, and 7 days later a $25 charge. I have no clue who they are. My credit card company resolved it, but I have to replace my credit card.

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I’m not sure how they obtained my bank…
I’m not sure how they obtained my bank account information, but they charged me $25 for a service I had never used before. In fact, my first encounter with 'Smarty' was when I noticed the charge from them. I contacted their support team multiple times, requesting a refund and the deletion of my account, but I never received my money back. In the end, I had to close my bank account to avoid paying for something I didn’t use.

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Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







