SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
SmartTech continues to offer exceptional customer service. I don't have to hunt through different online menus or punch in five different numbers to get beyond the "Please select #1 for...." to speak... Vis mer
Selskapet har svart
Excellent customer service! Called a few times before placing my order ans was greeted by woman (sorry don't remember your name) who was very helpful and answered all my questions on each call. Oh yea... Vis mer
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Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the... Vis mer
saw the product on line with the basic specifications displayed. The size, Watt value, basic technology, attracted my scan, I called the company for more details the phone was answered promptly, with... Vis mer
Selskapet har svart
Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
419 S Broad Street, 97601, Klamath Falls, USA
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The lady I talked to was very qurteius

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I had a defective hose and they replaced it no questions asked! What a pleasure!!!

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item not received. Seller informs me that the issue was with USPS and that they gave re-shipped.
Second hose I bought from them, the first one lasted 3 years, which is stellar in a farm setting; previous products never lasted more than a year.
Ordered online, product was here in less than a week, excellent and helped by the fact that they are in Oregon, yay!

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Been looking for a replacement freeze valve for a while the original one on my system is leaking and staining the roof. Received ,changed out and no more leaks .
Hopefully it does the job in the winter if required
I purchased the DYI sewer hose heater kit, and it’s a great product! I took less than 5 minutes to install, without having to use any type of tape. The Velcro on the neoprene covers is simple and effective.
Great product and great service!

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My FreezeFree Hose was tripping the GFCI on my shore power pole. SmartTech replaced my hose without a fuss postage paid and so far the replacement hose is working perfectly in temps that have dipped int the single digits. Thank you SmartTech.

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You sent me a good thermostat, free shipping, quickly. Perfetto.

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I gave you a five star rating because I wanted to ask a question before buying something that possibly would not work for my application. I got a call back and not only did I get my question answered the suggestions for my application was much better than I had envisioned, much easier and saved me a ton of money (money that would have gone in their pocket). So I ordered the suggested products right then and have already received them. Their quality are great.
This is a great company!
Very helpful in guiding me to the products I needed. Fast shipping. Quality products. I have only been able to put together one sewer hose so far with the heat trace. I also bought the Add-A-Stat to conserve electricity. I went outside when the temperature dropped below the turn-on temp and I could feel that the hose was warm.
This is made in Oregon. It's the best RV heated hose out there

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I ordered a heated hose from Smart Tech Products. They are based in the town I live in..so instead of shipping the hose, they hand delivered it. So far very happy with the hose.

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With the recent transition Smart Tech Products took on after merging with another plastics manufacturer of dog training equipment, I was pleasantly surprised they honored my request from over a year prior an notified me of their surplus inventory. That alone speaks volumes about their customer service. Thank you!

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I received everything I ordered in good condition. This company tries to connect with their customers personally. It is an American company and looks like they only handle American made products. I recommend them

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Although the FreezeFreeHose product appears to be an excellent product, their durability for the price, leaves something to be questioned.
We bought two 25' hoses, one for our RV and 1 for our kids RV. We're full timers so ours got continuous use, the other maybe 6 months.
One was purchased the end of 2019, the other fall of 2020.
Fast forward to March of 2022.
The hose bought in 2019 started leaking around the seal by the power connector so we changed over to the newer one as we kept it as a spare.
Some time during the night we were awakened to the sound of running water. I promptly got up and shut off the water.
Went out the next day to find what looks like several puncture marks that look like electrical burns from the inside out.
Contacted the manufacturer and I figured that they would want these back to figure out why there were two failed hoses.
Nope, All I got was a nice offer for 10% off the price of a new hose.
Replied back and said thanks but I'd rather have just one hose for 50% off and I'd gladly send the defective one's back.
Crickets.
I can't say that these are "bad" products but for the price I expected several more years of service.
Was it worth it?
Yes, they kept our water running through single digit temperatures,no problem.
Would I do it again?
Not until they provide more than a year warranty.
Very happy with the quick delivery of the SmartTech Freeze Protection Valve for my solar hot water panel. I tested both valves that I received and they open and close at the advertised temperature.

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Excellent hose and customer support and service.
This hose is fantastic, keeps my water from freezing on my RV
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