Smart Prop Trader Anmeldelser 2 532

2023 das erste mal mit dem prop firm getradet. hätte ich gewusst was ein drecks betrug prop firm das war wäre ich sofort rechtlich dagegen vorgegangen. 7$ commissions per lot war schon insane... zum glück wurden die gesperrt

Definitely the worst experience with a…
Definitely the worst experience with a proprietary table I've ever had, the second phase for the real account was approved, the contract had already been signed for the credentials to be released, but for some reason the support told me that I used EA to execute the operations , which was not true, I sent prints, videos, links, myfxbook, mql so that they could see that all operations were performed manually and quickly, support just replied to me twice saying that they could not deliver the real account credentials, and didn't bother to look at the proof I sent her, all other emails, and attempts to contact the company were ignored by them.

I passed my Phase 2 account on 5th September, 2024 and I signed my SPT Customer Agreement on the same day. However, to my surprise on the 12th September, 2024, I received an email from SPT stating that my trading styles and behaviors exploiting of a Demo Environment for my account: 5001880.

SPT did not give me, my funded account or refund for my fees. I am very dissapointed, and until now there is no positive response from SPT. No further explanation was given to enlighten me further on this accusation. I am still hoping that SPT will give me my funded account or at least refund my fees, soonest possible!

After a few months waiting, I decided to write this review so that other traders will not experience the same fate as I am.

Scam total, cancelaram minha segunda fase alegando que violei as diretrizes sendo que meu operacional foi o mesmo da primeira fase que fui aprovado, pedi para me explicarem o ocorrido e o suporte literalmente nao ta nem ai para nos, fujam dela!

Stay away from this company because they are unreliable, deny me my reward, and ignore my messages. It's a waste of time and money so avoid trying them if you don't want to lose your funds. Choosing to move on with PAIVA has been the best decision so far.

Had a 25k account and suddenly I could only close positions, no explanations, no answers from the company.

Don't take the risk with them.

I have a test account and they automatically locked my account without any explanation.
They are trying to scam me. that's bad

Recently I had a broker issue where my s/l didn’t trigger and I lost TWO 100k challenges. Not only did support reply quickly, they handled my unprofessional responses being under duress. They fixed the issue within two days. Newman and Carlpe are rockstar support!

Pase mi cuenta, me verifique y no he recibido mi cuenta real ni respuesta de soporte, que mal servicio.
Cuenta 153435
Cuenta pasada desde el pasado 21 de noviembre

They banned my account the day before my payout. No reason given. I reached out to customer support who said they would get back to me but just ghosted me instead.

Please, if you have any payout issues. Google the Attorney Generals in Texas and surrounding states and send in official customer complaints and explain how the company has scammed you.

all is good thanks to @carlpe he is the one of best. always he solve my problems and my questions 100%
tho its my second payout now its take only 5 days
am gratefully

After trading this account for a couple of months, I passed in september and to be denied a funded account for a bogus reason of "General Exploitation of a Demo Environment, HFT." I see that this isn't the first time they did this to a trader. This company is going under. DON'T TRUST them.

I started here with a big discount on a 10k challenge and all went very smooth. It took me about 4 months to get funded with my strategy and then I got my first 4% profit on the account payout! With the profits I passed another challenge of 100K. Then their troubles began: they changed trading platforms multiple times and their payouts became inconsistent, hopping from one payment platform to another. Apparently they are going under recently since they just breached my accounts for some silly reason based on some trades from long ago placed during the challenge phase of my first 10k challenge, even after my interview in which everything was reviewed and approved when I went live and showed consistent results. This fake breach happened right after I traded myself consistently to a 4000$ profit last month.

DO NOT TRUST this company, they turned to dishonest practices after some key management people left.

After passing my challege and verification I didn't get a funded account due to "General Exploitation of a Demo Environment, HFT". I asked them to point out specific trades that violated these rules. They sent me a list of trades and they wrote "A couple of trades held for only a couples of seconds to capitalize off of latent market moves and / or following an HFT server's trades.". Every one of these trades held over 1 minute, some of them held 8-9 minutes. All of these trades were break evens or stop losses, I didn't make money on any of these transactions. But when I proved them wrong they just stopped answering my messages.

Just an update after I got the second payout I received an automated email 2 days later about a breach. quote: "Specifically, showed signs or exercised General Exploitation of a Demo Environment across your accounts." Since i only had only one funded account which had consistent profit and growth since I got it few months ago I asked support to elaborate the breach and not only the haven't answer but the delete my account totally and I don't even have access to my dashboard...

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I got already a second payout with this prop firm from my funded both received under 24 hours. It takes a little bit of effort to navigate through your dashboard and find the right tools but their support is super responsive and helpful providing solutions in minutes.

I passed my 10k challenge more 3 months ago but cos not complete my verification cos my id was not ready. Now I have my driver's license and I complete my registration, and even done the selfie part then it says it's can't verify my profile. The customer support,Elsa is said there nothing that can be done cos I tried 2 times. This is scam to me. Refund my money since you can't complete my verification for reasons unstated. This feels like a scam to me. Refund my challenge payment cos it's not easy passing phase 1 and 2 change.
Samson

Same as other profitable traders here. I mannually trade my account, never use any HFT or EA trades, wait for 28days and the day before payout they send me email says"exercised General Exploitation of a Demo Environment" and then BAN all my access. They just give a nonsense reasons without proof of evidence and try to not pay traders. Completely SCAM. Don't waste time on it. Very disappointed.

Very timely and friendly customer service representative.

Thank you!

Great experience customer support is great this is my 2nd payout great firm