Smart Parcel Box® Anmeldelser 

Good quality and delivery plus product appreciated by delivery staff.vgvx

Bought: Smart Parcel Box® Personalised Extra Large
This item came fairly quickly and I immediately cemented it into its place. It proved its worth next day for the arrival of our first parcel. Be aware that the number and street name (Personalised) are stickers but at least it is all done for you. It is probably useful to buy a bigger parcelbox so that most parcels can be delivered this way.

Arrived quickly, seems decent quality. Comes with decent wall fixings for a solid wall.

Great job. Would recommend

Customer Service is sub-standard. I asked for an update on delivery. I was sent a generic response by someone (name removed at their request), who didn’t bother to check whether my order had been despatched and said I would receive a dispatch notification.

In the meantime I received a DPD notification to say my order would be delivered today.

I asked the person (who doesn’t want their name here) if that was the case and he said there would be an email “somewhere in your inbox”. There was not.

The person (who’s name I had to remove) is a bit rude and clearly bored.

My smart parcel box arrived on time

Rapid delivery, good service, thank you.

Delighted with Smart Parcel box. Super fast delivery. A sturdy box, looks great and fits fantastically well into its space! A great addition to a new front door. Would definitely recommend.

Well made, sturdy parcel box. Easy to put up and looks good. Would have been good to have a separate slot for letters, as opening the parcel slot lets the rain in. Other than that I’m very pleased with it.

Delivered so quickly and I was kept in the loop re my order. Great price too.

I am extremely happy with my purchase of the Smart Parcel Box. The delivery was fast, and the product itself is clearly a quality item and very well made. It looks modern in black and fits nicely right by our door.
This box has completely transformed how we receive packages—we’ll never miss a delivery, and it’s especially great because it stops our dog from getting her teeth into the mail! Even our postman seemed happy and excited to use it right away.
I chose to floor fix the box to a concrete pad foundation. My only minor issue was the installation: getting all four anchor bolts perfectly aligned and installed wasn't easy (I only managed to get three in, which is probably down to my own lack of DIY skill!). However, with a few packing shims, I was able to secure it sturdily and straight where it sits.
Overall, this product is fantastic for convenience and security. Highly recommend this Smart Parcel Box to anyone tired of missed deliveries

Superb quality postbox, in a great deep red colour. Robustly made but light enough to easily install by one person. Ordering process was simple and the product arrived very quickly, and well packaged. Good instructions and there's a video on-line as well Has been used to great effect by Royal Mail as well as all types of couriers, including Amazon, since installation. Easy to identify if the courier takes a picture (as they often do) for POD. And I like the letter box feature in addition to the separate parcel segment, so the postie doesn't have to open the big door if s/he just has letter-sized post. Had lots of positive comments from visitors to the house about how good it looks.

Excellent product, easy to install and sturdy. Good parcel capacity as well purchased the Extra large.

Order arrived on time
Simple to instal
If only delivery drivers would all use it!

Delivered in perfect condition. It’s a joy for the post and parcels not to be soaked when it rains.

Quick delivery and a great product.
Fitted in an ornate gate post

Seamless ordering process, delivery was as per order & the parcel box is of excellent quality, more importantly now got the piece of mind that our parcels are safe & secure.

Bit disorganised on customer services - signed up to mailing list to receive % off first order only to be told it doesn't apply to Smart Parcel Box. Then no emails or updates to say that it had been shipped. Arrived unexpectedly. Product looks good - haven't used yet.

The Smart Parcel Box arrived well packaged and on time. Relatively easy to fix in position but after a few days of use the bottom door came hanging off (I can only assume that the last dropped parcel dislodged the simple spring mechanism). Fortunately I got there first!
This product looks very smart (as well as being smart) but is let down by the flimsy spring hinges (bottom door), and on closer inspection a budget lock. As the box is now well fixed to the timber panelling behind (an hour's work for me, DIYer) and would be difficult to remove, I didn't feel it warranted returning to Smart Parcel Box Company. Next time though I would look at other manufacturers before opting for this model.