SlotStars 

Vurderingen av denne virksomheten er utilgjengelig som følge av en overtredelse av retningslinjene våre.

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Wagered £85.20 for a £3 bonus, absolutely shocking, times it looked like the bonus was coming in only for it to be stopped by suspicious game activity. They have a ridiculous amount of sister sites,... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I love this app , great selection of games and the vip team as my last advisor Henrique is so awesome and nice ! They always respond to messages and offer free bonuses , i would recomend this app a... Vis mer

Vurdert til 5 av 5 stjerner

there slow but the site is greate pays high wins big bouns's you just have to appricate they take 3 days to do anything or respond. also be aware of bouns funds max win regardless is 100 unless its de... Vis mer

Vurdert til 1 av 5 stjerner

Som många andra så gjorde jag en insättning för att sedan inte få lov att logga in, livechatten är endast tillgänglig när man är inloggad eller i appen men de verkar som app livechatten inte funkar då... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kasino og veddeløp på nett
  2. Kasino

Skrevet av virksomheten

At SlotStars, you’re not just a player — you’re a star ⭐. Whether you're spinning slots, diving into live casino action or poker, or joining interactive game shows, we treat every player with star-worthy care. 🎮 With 6,000+ games from the world’s top providers, there’s always action waiting for you. 🛡️ Licensed and regulated by the Malta Gaming Authority, the UK Gambling Commission, the Swedish Gambling Authority, the Danish Gambling Authority, and more—we guarantee a fair, safe, and secure gaming experience wherever you play. 🔥 Enjoy daily promotions, exciting tournaments, and a VIP program that rewards your play while elevating your experience. 🎁 Join and claim 100% up to £50 + 50 free spins with just a £10 deposit (currency adjusts to your country). ✨ Step into the spotlight—become a star at SlotStars today! ✨


Kontaktopplysninger

Brudd på retningslinjene

Alle anmeldelser

(170)

24 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

De är sammat sk-it som playojo

De är sammat sk-it som playojo
fu-ken patetiska smuts
håll er borta de blockerar uttag tills man spelar bort sina pengar igen, kundtjänst svarar aldrig.
rent sagt fucken h. u.
på deras hemsida har falsk tel nr som aldrig funkar
ska kolla vad spelinspektionen och konsumentverket säger, hur f-an får de licens i sverige.

29. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Please be aware terrible site. Read others reviews they do not let you withdraw funds.

Cannot get hold of anyone. Extremely easy to deposit but when it comes to withdrawing even after your documents have been reviewed and excepted no response to email live chat non existent please be aware I am now going to take things for their. The worry this has closed is unbelievable please answer me this why can you deposit immediately and why do you not respond to email 3days I have been waiting. You have £5000 of my money which I want.
Monet has now gone from my account and they will not respond. They are causing normal people extreme worry and anxiety.
Can a manager respond to me.
User name lewreb_wb66

Update it’s now the 27th I have been told the winnings are on their way,then told they are still being processed, then told all documents have been verified. It goes on and on. Please be careful with this site it’s impossible to talk to anyone.

22. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

Hi Rebecca,

Thanks for taking the time to review us.

We're really sorry that you were feeling this way.

Upon checking your account, we see a 5k withdrawal approval was sent to you on the 28/03/23 - Congrats on your win!

Please note, once the funds are sent from our side, the time these funds reach you are completely out of our hands - this depends on your banks processing times.

Vurdert til 1 av 5 stjerner

I've been trying to withdraw 10000…

I've been trying to withdraw 10000 pounds for nearly a month now all I get in chat is the same thing over and over again that doesn't work and when I ask them to remove bonus there end as I can't do it they keel telling same thing that doesn't work they've limited my account now so I can't play it but I can't withdraw as they won't cancel active bonus that I'm asking to do and legally they should do so I can withdraw funds they keep saying I'm in an onoign session on blueprint but I can't get on it to close it as they have limited my account so what do I do ?

1. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

Hi Callum,

Thanks again for taking the time to leave a second review.

As we requested, we see that you requested to cancel your active bonus - thank you.

Since then, we see you were able to request a withdrawal. Congrats on your wins!!

If you have further queries, please don't hesitate to contact us again.

Vurdert til 1 av 5 stjerner

Ho vinto 1000€ nella sala slot e dopo…

Ho vinto 1000€ nella sala slot e dopo aver inviato tutta la documentazione a distanza di una settimana non ho ancora avuto l’approvazione per scaricare i miei soldi.
Nome utente (salp007) inoltre quando provo a scrivere all’indirizzo e-mail indicato risulta inesistente. Se non riceverò l’approvazione entro lunedì andrò per vie legali e chiederò un risarcimento sia della somma vinta sia degli importi giocati con un avvocato sporgendo denuncia,io vi ho avvisato!

13. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

Hi Salvatore,

We appreciate you taking the time to submit a review, and we are sorry that you were not able to reach us right away.

Please take in mind, our chat feature works similar to Messenger, and I see our Support team assisted you on the 17/03/23.

We do our best to respond to every email as quickly as we can.

We can see that you consumed all of the wagering points on your active bonus, indicating that it was consumed.

Last but not least, we are missing one more document to verify the payments made to your account.

Our support team will get in touch with you as soon as possible to help.

Vurdert til 1 av 5 stjerner

I won up to £100 on roulette (by…

I won up to £100 on roulette (by spending my real money balance) and the money has completely disappeared and my balance is now £0.00!

15. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

Hi Sophie,

Thanks for taking your time to leave a review.

Please take note, when playing with a bonus, or if you have any active bonuses, until the wagering requirements are met, your real money balance is used. Once the wagering is fulfilled, any bonus balance is then transferred into your real money balance.

If you could drop your username here, we can better assist you.

We look forward to chatting.

Vurdert til 1 av 5 stjerner

Absolutely shocking

Absolutely shocking, I had no issues in depositing money, however when it comes to withdrawing they are making it VERY difficult!! I was asked to upload documents which I have done this was 6 days ago, there recommend time frame to check said documents is 12 hours they then have the cheek to say if you haven't heard back after 48 hours please get in touch, what a joke!!! I've sent 4 emails since last Friday and not one has been anaswerd their live chat is pretty much not exsistent as they don't answer you, this is the final time I will ask before taking this further, please get my documents reviewed ASAP so I can withdraw my money!! Anthony, user name Birchy17

9. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

Hi Anthony,

We're really sorry to hear that your experience hasn't been a great one.

Due to ourselves being a fully licensed and regulated casino, we are required to follow through with full KYC documentation checks in order to verify our players.

Our Support team are aware and will be in touch to assist with your account verification.

Note, our Support crew are doing their best to respond to queries as soon as possible. Also, our chat service works similarly to Messenger.

We appreciate your patience and look forward to having this matter resolved.

*Update - we see that you managed to withdraw and your documents are verified.

Vurdert til 1 av 5 stjerner

Made a first deposit

Made a first deposit. Payment went thru, but not the registration. I wrote to support, took time for them to reply and they asked for transaction ID proof, which I sent.

They stopped responding. Multiple mails and still ignoring. So I'm in the process with reporting them to police and bank. After that I'm gonna sue them. They are going to have to pay me the amount I desposited for each and every day they have ignored me up until this point.

Instead of resolving this. They now getting sued. Good job slotstars, way to hit the casino market, scamming people.

10. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

We are terribly sorry to hear of your experience so far - we can assure you that our Support team are doing their very best to respond to incoming queries as soon as possible.

We would really like to speed up the process. Please provide your username and we will get right onto that.

Thanks for your patience, and we very much look forward to having this resolved.

Vurdert til 1 av 5 stjerner

Customer service is non-existent

I made a deposit to Slotstars as i've done few times before. This time, after the deposit was deducted from my bank account i got a prompt that i need to register my account. As I've already done this long time ago I can't do it again cause i got an error message that the email and user name are already in use.

Every time i try to login i get this register prompt. So now i can't login to site and my deposit is hanging there.
During the week i have send multiple emails to support and been sitting in chat without a single answer or contact from support. Totally ignored be them. I don't recommend to use this site as there is no customer service, if something goes wrong.

Update:
After the Slotstars answer to this review I send 2 more emails but they haven't answer to any emails.

As I can't login to site it's hard to use customer chat that is for logged in users only. However you can activate chat from deposit window even you're not logged in. First I sat there for 3 hours then another day for 6 hours without a single word from customer service.
I even tried to use different email just to get myself logged in so i can use the chat correctly. Didn't work either.
Instead of answering support emails they tend to reply quite fast to bad customer reviews on other sites. Of course all their replies on other sites are these generic copy/paste replies that you can see also in here.
I don't hold my breath but for the last time if someone from Slotstars sees this, please answer my email send from juha.oj***mi (at) gmail . com. My player name is oiva1977.
Guess my only option is to do chargeback with a help of my bank.

6. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

We are sorry to read about your experience.
Please keep in mind that our Support team are trying their best to help everyone out as soon as possible so we really appreciate your patience.

To assist you faster with your query, we'd appreciate your username so we can further assist.

For future assistance, you are always more than welcome to join us on chat - this works similarly to Messenger.

We look forward to chatting with you.

*Update - we see your deposit was refunded to you.

Vurdert til 1 av 5 stjerner

Dont Reply to Support emails - Wont let you withdraw! SCAM

Won a decent amount, but cannot withdraw my balance. They wont verify my account even though all docs have been uploaded. They Don't reply to Support emails and live chat. TOTAL SCAM - I am going to Gambling Comission to Complain.

SCAM! SCAM! SCAM!

They also post FAKE reviews

28. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til SlotStars

Svar fra SlotStars

Hello Dear Alexandra,
Thank you for taking your time to write a review. Due to deposit behavior, we requested source of funds - this is a safer gambling restriction. It's not possible to withdraw until funding evidence is provided. Please contact our Customer Support team directly at support@slotstars.com, mentioning your username. We look forward to resolving this matter. Kind regards, Slotstars Team.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv